Zyxel_Kay  Zyxel Employee

Hi @tonynca Firstly, let's clarify the concept of egress rules. Egress rules determine how a switch handles outgoing traffic, specifically whether the traffic should carry VLAN tags or not. While the port sets as a tag egress member, the outgoing frame will keep its VLAN ID as it moves to the next device. This is useful…

Hi @McZion Based on our internal tests, the SFP10G-T transceiver is compatible with the XGS1250-12 switch.

Hi @sunguy Firstly, you have to create VLAN 10 and VLAN 20 interfaces on your router. Then, you could make the following VLAN settings on your switch: Port 1(router): PVID = 1, VLAN 1 untag, VLAN 10 tag, VLAN 20 tag Port 3(PC): PVID = 10, VLAN 1 untag, VLAN 10 untag The rest of network: PVID = 20, VLAN1 untag, VLAN 20…

Hi @auzo63 To assist you better, we kindly request you provide us with a screenshot of the log when the disconnection event occurs. You may find the AP's event log at Site-wide > Monitor > Access points > Event log. Alternatively, you may enable Zyxel Support and provide us with your organization/site name so we can…

Hi @auzo63 One possible reason for this behavior is the DCS (Dynamic Channel Selection) schedule configured on your access point. It's likely that the default DCS schedule is set to switch channels at 3 am, resulting in a brief disconnection. To address this, I recommend checking if your DCS schedule is indeed configured…

Hi @zarital If you're looking to create multiple SSIDs for each access point, the NWA50AX does support this functionality. In standalone mode, AP offers the capability to apply 8 SSID profiles per radio slot. This means that if you utilize all available slots, you can have a maximum of 16 SSIDs simultaneously broadcasted…

Hi @vlkngn Firstly, you may troubleshoot your problem with the following steps: Reset both the Multy M1 Router and Satellite to factory default settings. Connect the ISP router's LAN port to M1 Router's WAN port. Wait for the M1 Router's LED to turn lake green and follow this installation guide. Once the installation is…

Hi @MarTat Regarding your case, we simulated a similar scenario with a GS1008HP switch under high-temperature conditions (ex: 40°C) and full PoE load (60 W) for few days, and it performed normally. Considering your requirement to power 6 PoE devices with a total budget of 72 W, I recommend considering our GS1350 Series…

Hi @Paraveen , Thanks for your information! To further investigate and address your issue, could you please send feedback through your Multy APP at the exact moment you encounter the problem? By doing so, we will be able to check the log of your Multy M1 and gather more specific details to assist you effectively. Note:…

Hi @Paraveen , To better understand the situation, could you please provide more information? Here are a few questions: When your client devices attempt to connect to the Multy M1 SSID, do they display a connection failure message, or is there no SSID broadcasting at all? Are your client devices able to detect any SSID…

Hi @zola In order to assist you with your VLAN assignment, it would be helpful if you could provide us with your network topology. Please also share details such as the devices you have in your network, their connections, and any networking equipment you may be using.

Regarding the abnormal key handshake failed case, we will fix it in the future official firmware release.

Hi @danir We would like to ask if do you mean the CRC error count?

Hi @FarmerJim I want to clarify that the NWA50AX doesn’t support the wireless bridge feature. However, it can still establish a mesh connection with your root AP(NWA55AXE) and function as a repeater as the function you want: The wireless bridge function I mentioned earlier refers to a Smart Mesh feature that allows two…

Hi @FarmerJim The blinking Green/Orange LED on your NWA50AX indicates two possible conditions: Slow blinking (1s interval): AP setting up connection with NCC. Fast blinking (300ms interval): AP is booting up. To enable the Smart Mesh function on your NWA50AX Nebula repeater and ensure a successful mesh connection, please…