Zyxel_Silvia  Zyxel Employee

Hi @Nate , you can send to us through message. Thank you. Silvia

Hi @jpblanch75 , Thank you for your kindly remind, may you share with us your usage scenario ? Thank you. Silvia

Hi @DrDrummer , For your application, your router need to have the capability to offer different subnet IP. we suggest you check your router setting and connect your computer to different port of router, and check if you can get different subnet IP. (ex.: connect to LAN port 1, get iP:192.168.1.x LAN port 2, ip:192.168.2.x…

Hi @jpblanch75 , Thank you for raising question here, Wi-Fi 6 also referred to as 802.11ax. using only the 2.4/5 GHz frequency, And Wi-Fi 6E utilize the 6GHz frequency band. For NWA210AX support: 2.4 GHz USA (FCC): 2.412 to 2.462 GHz Europe (ETSI): 2.412 to 2.472 GHz 5 GHz USA (FCC): 5.15 to 5.35 GHz; 5.470 to 5.850 GHz…

Hi @jpblanch75 , Thank you for raising question here. In terms of network service/operation, no much difference. In terms of device management, Cloud management can be done anywhere/anytime. Device software maintenance is automatic. We also have Nebula APP to check the AP status and basic configure change. The event log…

Hi @USG_User , Thank you for raising question here, we would suggest you WAX510D. https://www.zyxel.com/products_services/802-11ax--WiFi-6--Dual-Radio-Unified-Access-Point-WAX510D/specification It can be managed by controller and as Wifi 6 AX AP can perform better in transmit speed. If you have further questions, please…

Hi Nate, May you enable zyxel support for us to check, You may tell us the organization and site name through message. Thank you for raising question here. Silvia

Hi @MonsterD , Thank you for raising question here, our NWA55AX support smart mesh and wireless bridge. Please refer this post to configure your smart mesh and wireless bridge setting. https://community.zyxel.com/en/discussion/10160/nebula-how-to-extend-wireless-coverage-with-smart-mesh#latest Go to Help> Device function…

Dear @ca_bensi2006 , Thank you for raising question here, May you describe more about the problem you meet and enable zyxel support for us to check? After you invite zyxel support as admin, you may send us the organization and site name through message. Thank you. Silvia

Hi @jpblanch75 , Thank you for raising questions here, Please refer the attached file. Silvia

Hi @rumee007 , For users want to reset AP, we suggest user to register AP on Nebula through scanning QR code and check this AP status through Nebula. After it goes online, you can unregister online AP from your Nebula organization, it would process factory reset. Thank you. Silvia

Hi @Wifi75 , You may create a new BSSID profile and disable the Wizard one. If this doesn’t work, we suggest you apply system default configure and "skip" the wizard. Then you can edit the profile name. Thank you. Silvia

Hi @KCOM , Thank you for raising question. We don’t have this feature through AP on Nebula so far. If this does annoy you, we suggest you all series Zyxel firewall which have the content filter to block adult websites. Thank you. Silvia

Hi @undsie , AP performance is not decided by TX power only. AP performance is effected by TX power, RX sensitivity and Antenna design. Different Antenna design is optimized for different environment and installation. Zyxel AP is optimized for specific use scenarios. NWA50AX is design for SB and SOHO. Normally, user use…

Hi @Alanl Thank you for raising question here. If you just need one peer of mesh the license isn’t necessary, more than two peers needs to purchase license. Please follow below steps to configure AP mesh. we also suggest you to use Nebula control your AP, in Nebula mode the mesh function doesn't need license and with no…