Zyxel_Stanley  Zyxel Employee

Hi @mat17 If you want to ensure which URL is defined as unsecured by the DNS thread filter, you can Go to Monitor > Security Statistics > DNS Thread Filter and enable the "Collect Statistics" function. The statistics will be recorded and displayed, including the URLs that have been marked as unsafe by the DNS thread…

Hi @Lorenzo74300 SecuManager is a licensed service that can work in a closed (no internet) network environment. It also requires an additional PC to run the SecuManager OS for controlling firewalls. If there is no SecuManager server working in your network before, you could disable the function to stop the error log from…

Hi @mat17 We apologize for the confusion. We will add the fixes we found to the forum release (5.35WK06), since the latest FCS version has been released. We will also add these fixes to the next formal release version in the future. We have addressed this issue and fixed in 5.35WK06 firmware. You could have a check after…

Hi @mat17 You may refer to this website. It looks port forwarding rules is required.

Hi @Agor76 The reason for the issue is that some AP profile settings were lost during the application to the firewall. However, this issue has been fixed in the 5.35WK06 firmware. You can upgrade the firmware on your device and reapply the converted configuration again.

Hi @StefanZ As per your suggestion, duplicating the settings for a VPN rule is not recommended. This is because if there are multiple VPN gateways with the same settings in the configuration, it may cause the VPN to disconnect or traffic to be unreachable, especially for "site to site with dynamic peer". Therefore, I would…

Hi @rlacti You are correct that it was defined by the ICSA certification. Therefore, the system must generate a log entry when an abnormal packet is received. However, it may cause the firewall to send a lot of alert mails. so we have reduced the log level to "notification" without triggering alert mails. You could…

Hi @pds Try accessing the CLI through SSH or terminal connection to resolve pixelated video streaming issues caused by UDP data transmission between different processes on the router.

Hi @CopierInnGroup23 Wellcome to Zyxel community. When creating a VLAN interface, the base port setting is automatically filled as the first Ethernet port. You can make suer your VLAN base port setting matches your physical connection.

Hi @EvanYamasaki I recommend upgrading your USG100 and USG20 to the latest version, V3.30P9 (WK48). Additionally, enable both the Nail-up and Connectivity check features in the "VPN Connection" setting to automatically recover VPN tunnels and prevent unavailable connection again.

Hi @Peppino You can backup your configuration first. And have a try to upload firmware to "firmware2" folder by FTP connection. If it still have problem, then it have to check the issue direclty by remote access session. You can drop private message to me if you need further help on it. :)

Hi @PaoloFracas You can have a try to use IP 0.0.0.0 address object as "local policy" in phase2 setting.

Hi @mMontana We need your help to arrange remote HTTPS conenction for further check this issue. If it is possible, please forward it by private message to me. :)

Hi @PavelCh The previous issue seems come from wrong character in configuration. How about share your configuration for further check? and also let us know which IP/MAC rule with the problem. :)

Hi @spectra Thanks for your advice, SSO we will consider it to add into FLEX/ATP in the future. :)