Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2024-09-16 06:36 (UTC+0) Resolved: 2024-09-16 07:24 (UTC+0) Issue Symptom & Risk: - Partial devices are offline or unable to reach the NCC servers successfully. Note: This incident does not affect Nebula devices and their local network…
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2024-09-10 06:07 (UTC+0) Resolved: 2024-09-10 06:24 (UTC+0) Issue Symptom & Risk: 1. Temporary missing notification logs 2. Temporary failure of security reporter notifications 3. Temporary sync failure of security reporter 4. Temporary…
Zyxel Switch XMG1930 Series Release Note September 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG1930-30HP - V4.80(ACAS.4)C0 Zyxel XMG1930-30 - V4.80(ACAR.4)C0 New Feature and Enhancements 1. [Standalone] Enhance security by forcing users to change the password after first…
Zyxel Switch XS1930 Series Release Note September 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS1930-10 - V4.80(ABQE.4)C0 Zyxel XS1930-12HP - V4.80(ABQF.4)C0 Zyxel XS1930-12F - V4.80(ABZV.4)C0 New Feature and Enhancements 1. [Standalone] Enhance security by forcing users to…
We’re thrilled to announce our MVPs for June 1st - August 31st period! Your contributions have been amazing, and we’re excited to reward you. 🎉 Congratulations to our MVPs! 🎉 @PeterUK @Mijzelf @GiuseppeR @tonygibbs16 @SELBERG @George993 @JustAnotherUser @jpblanch75 @Peter2 @aldapooh Each winner receives a VIP Deal Dash on…
Zywall USG FLEX Series & ATP Series Release Note September 2024 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
Access Points Firmware Release Note August 2024 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.28 Patch 3 C0. Supported Platforms (Click Hyperlink to…
Access Points Firmware Release Note August 2024 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 5 C0. Supported Platforms (Click Hyperlink to…
Access Points Firmware Release Note August 2024 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.00 Patch 2 C0. Supported Platforms (Click Hyperlink to…
Zyxel Switch GS1900 Series Release Note August 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.80(AAHH.1)C0 Zyxel GS1900-8HP - V2.80(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.80(AAHI.1)C0 Zyxel GS1900-10HP - V2.80(AAZI.1)C0 Zyxel GS1900-16 - V2.80(AAHJ.1)C0 Zyxel…
I remember that it took a month to resolve the last time I posted about a MacOS update. Here's to hoping the devs have an update ready much sooner this time.
When can you expect an updated version for Mac OS 15?
Hi, I’ve recently installed two NWA130BE in WDS mode. But my issue is independent from the WDS. As soon as I configure more than one SSID on a radio the clients within the same SSID are not able to see or connect anymore. Each SSID has a dedicated VLAN set and authentication is set to WPA3. No Layer-2 Isolation and MAC…
We have a medium business with several WAX630S Zyxel APs in our building but we have some dead spots. Are there recommendations for extending our current signal? Would the NWA50AX be a solution? Thanks, Dave
It happens very often that the system notifications sent by Nebula via email are reversed: as you can see I received the online return BEFORE the offline notification. Considering that I rebooted an appliance I expected to see offline email BEFORE the other ones. Please let me say that I checked the mail sorting system…
Hi, we have a VPN configured, using L2TP. It's not frequently used, but the last time it was working, 1 month ago, maybe… But now it's showing a error message when trying to connect using windows VPN. Error message: "Unable to connect to Palhoça Headquarters. L2TP connection attempt failed because the security layer…
Hi, we have a license for the Nebula Pro Pack, but NCC is working as if I don't have it. I need to open a support case because my VPN isn't working, but it's not possible without the pro pack license. Someone can help?
Hi folks, I'm trying to setup an automatic email of our logs, but I'm facing a trouble : smtp authentification password are not considered valid if they contains a space character. As I'm using gmail to send emails, and password apps are generated by google and are always including spaces I'm in a dead end. Could you…
Hi, how can I see that NBG6604 has made the latest update?
Having two USG Flex 100 and an VPN connection using IPSec with a pre-shared password. Latest firmware installed. We need 5 VLAN connected to both sides (branch and central). Subnet1 central: 10.7.1.0/24 Subnet1 branch: 10.8.1.0/24 Subnet2 central: 10.7.2.0/24 Subnet2 branch: 10.8.2.0/24 etc. VPN tell me, it's connected,…
Hi, my product NBG6604 seems to be an end-of-life product so the new firmware is a zip file. So how can I extract the existing binary file? And what does it mean that I possibly have to reconfigure? How can it be done?
Hi, I have a NWA50AX PRO. It's working fine but I have to set 160mhz bandwidth every time it reboots. I have set the override in the radio setting and the settings doesn't change. I have to change channel and the 160mhz bandwidth. Is this a Nebula bug?
USG FLEX 200H V1.21(ABWV.0)ITS-24WK35-0813-240800592 So after moving to the FLEX200H there are some problems I'm seeing not sure I can simplify this one it part of the fail over system now with Flex200H instead of Zywall 110. https://community.zyxel.com/en/discussion/comment/51334/#Comment_51334 / vrf "main" interface vlan…
hi I bought 5g router NR5103E and accidentally flashed V4.19(ABYC.3)C0 firmware made for NR5103 I bought it second hand so there’s no way I will get support from network provider Is there a way to restore right firmware and get it back to life ? For now I’m able only to access setting via LAN. Wi-Fi is on but is not…
Dear allI signed up 1Gbps Fiber Optic Internet with my service provider and my ISP install Huawei EchoLife HG8240T5 and it has 3 Vlans Vlan10 for Internet Vlan20 for IPTV Vlan30 for VoIP and I replace it with SFP ODI DFP-34X-2C2 XPON-Stick from HSGQ insert it into Mikrotik RB5009UG+S+IN and I creat Vlan10 & PPPoe and I get…
Hello I need to restrict SSL VPN access to a single group. Is it possible? Firmware V1.21(ABWV.0) thank you
Hello, I have it FLEX 200 H - V1.21(ABWV.0)ITS-24WK35-m5760 device detects infected files but passes them on.
I noticed that since September 9th we no longer receive push notifications for the downtime of nebula devices... what's going on? They aren't being logged by the dashboard either....
после обновления прошивки v5.21(abag.15) nas starter utility не находит nas 542
Hi, I would like to request the default root or supervisor password so I can login to my FWA router directly over ssh. Model = NR7103 S/N = S220Z27000240
Hello, I am new to troubleshooting access points. I have 7 NWA50AX APs in my house, and when I move from one room to another, I observe something strange. I can walk through the whole house streaming YouTube, but when I change rooms, open Google, and try to search, the client often does not respond. Only when I disconnect…
USG FLEX 200HV1.21(ABWV.0)ITS-24WK35-0813-240800592 So on boot up bridge traffic is fully allowed before control policy gets applied some seconds later about 1 minute and 40 seconds later…
USG FLEX 200H V1.21(ABWV.0)ITS-24WK35-0813-240800592 I have not fully tested traffic down the tunnels just going by status The test was between the FLEX200H and USG40 for three tunnels with each Phase 1 encryption being different AES128, 192 and 256 Test one FLEX200H IKEv1 all three tunnels nailed up to to connect to USG40…
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Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Zhinan Bus Company ——————————————————————————————————————————————————————— Overview Zhinan Bus is dedicated to providing high-quality public transportation to meet various customer needs, ensuring convenient and safe transportation services. As the demand for broadband services grows due to the rapid rise of 4G LTE…
Le Blé d’Or ——————————————————————————————————————————————————————— Overview Le Blé d’Or operates 18 stores throughout Taiwan. As part of their digital transformation, introducing more advanced technology and ensuring smooth network connectivity has become essential. However, these stores do not have on-site IT personnel;…
Chenmart International Corporation ——————————————————————————————————————————————————————— Overview With the growing trend of online shopping for fresh foods and an increased emphasis on food safety, the demand for cold chain logistics has risen significantly. The pandemic underscored the importance of cold chain equipment…
