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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
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[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
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Nebula switch stable firmware version update
This discussion has been moved.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
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[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
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USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:21
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) 2025-04-14 01:30 (UTC+0) 2025-04-14 01:21 (UTC+0) Affected scope & Risk: All users will be force…
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[Release Note] Nebula Control Center - 19.00 software Release!
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[2025 April Spotlight] Sync Smarter, Stress Less with USG FLEX H!
Hey Network Managers, Your Chaos-Busting Hero Has Landed! Managing a hybrid network—part cloud, part on-premises—can feel like you’re starring in a disaster movie. One minute you’re tweaking cloud configurations, the next you’re scrambling to update on-premises settings, all while hoping nothing explodes. Sound familiar?…
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Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
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[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
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[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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NebulaFlex Switch GS1350 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch GS1350 Series Release Note February 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.2)C0 Zyxel GS1350-12HP - V4.90(ABPJ.2)C0 Zyxel GS1350-18HP - V4.90(ABPK.2)C0 Zyxel GS1350-26HP - V4.90(ABPL.2)C0 New Feature and Enhancements 1. [Nebula]…
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[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
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[2025 March Tips & Tricks] Guarantee Uptime with Device HA in the USG FLEX H Series
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Max Number of rules in the Allow/Block lists?
It is likely this is documented somewhere but if so I'm missing it. In Nubula under Site-wide>Configure>Firewall>Security service under the sections for "DNS/URL Threat Filter and IP Reputation" you can enter in URL's and IP's into custom Block and Allow lists. Is there a maximum number of records (IP's or URLs) each of…
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Nebula GEO IP Blocking
In Nebula if you wished to use the GEO IP Blocking feature, it used to restrict you to only inputting 10 countries per rule. However I am now finding that it allows me to add more than 10 countries in a sigle GEO IP Filtering rule. Has the 10 country limit been removed entirely? Or has it been raised to a higher number of…
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Framed-MTU is too high for EAP authentifications
Hi, We're having multiple issues of MTU across multiple remote location using either an AP NWA90AX, or the wireless from their USG 20W or FLEX 100W router. The ethernet frame from the AP to our radius server (Windows NPS) containing the user certificate is dropped at the router, before going into the IPSec tunnel to where…
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USG Flex H Series Load Balancing In Nebula Mode
Hi Team The latest Nebula update has been a vast improvement on bringing these appliances to the Nebula Platform. But I need to understand how to manage/configure load balancing in Nebula cloud mode with multiple WANs. Is this a setting that has to be done on local GUI? I also looked at the routing options in NCC but they…
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IPSec sessions on the firewall not terminated after a while of being idle?
I have the following scenario: I manually connect with a device (smartphone or notebook) and via IPSec VPN client (the ones generated by the USG-20W-VPN), StrongSwan resp. Win1x Client from outside. Now, when I take the device(s) again in WiFi range, they reconnect to the WiFi ergo the IPSec tunnel is not used anymore.…
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Why is FLEX H being advertised as an upgrade?
I am not happy with the latest FLEX H model and the "trade in" promotion will certainly bring in more disappointed users. The firmware is not feature complete versus the FLEX The converter will not convert all config data, in fact almost none 1-2 year feature requests for missing functions of the FLEX Someone really messed…
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PRICE FOR ef003832
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How to resolve the Zyxel FWA7100 IP from internal network
Hello, I've a Zyxel FWA 710 that is configured in bridged mode, then a FritzBox 7590AX that's used to connect home devices, DECT and so on. The issue I've is that every time I need to connect to the route I've to do something as C:\Users\paolo>tracert www.google.com Tracing route to www.google.com [216.58.204.228] over a…
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FWA710
Unit speedtest shows speeds of 191.67mbits download but i only get 20ish mbps via the lan cable. am i missing something? ive tried the 3 different firmwares on the website and, laptop/mikrotik routers. nothing seems to be able to get the speeds the unit claims it can do. im so confused. am i missing something?
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FWA 710W connecting to wrong BTS
Hello, I've a 710W ZTE that's connecting to a BTS that's behind a building while it has another one that's totally free of impediments. Here's how it's installed: Here's the fee BTS A map of my city/home/bts And some signal details Would it be possible to force to connect to the other BTS? Thanks
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USG Flex - extending a broadcast domain for WoL magic pakets?
We have running a server in one subnet, which is able to send magic WoL pakets into the own subnet in order to wake-up computers. Such magic paket will not be routed into other subnets. But now we've extended our network with an additional subnet (VLAN) and would like to wake-up computers from that new subnet as well, but…
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Cannot send mail to two-factor authentication for SSL VPN
Hi, I would like to use two-factor authentication for SSL VPN access but from the logs I see this error and I can't understand what I should do. Thanks Max
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usg flex factory reset
I'm wondering, what is the base image for an USG flex h series? the on premise one? or the nebula one? When i do an factory reset, what will happen? I found out, the complete image in nebula is gone complete different then the usg flex 200. for me this is scary. Someone walks in, press the factory reset and everything is…
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Force Fwa710 to connect to a different BTS
Hello, First I don't know where.my two previous post went... I don't see them in draft or posted;this is not a problem by the way. I've 2 Bts one is clear space, no tree, buildings or impediments but it's a little.bit far The other one is the one where the zyxel connect but there's a building in the front of. Is there a…
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Guest Network
I see the option Guest Network isn't available for the Flex H series anymore. While this this very handy to Use. I hope it will come back in an future update!
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Strange log message. Is this an error?
Hi Anyone that knows what this means? I have not seen any link up/down. Happened 9 days ago on one port. And yesterday on two ports. Hardware fail? The switch is just 2 weeks old. 2 2024-12-09T23:12:28Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap Port Detection Status is Delivering Power 3 2024-12-09T23:12:28Z NO…
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USG110 upgrade
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Cant login to my GS1900hpv24
Hi! I purchased 2 new GS1900hpv24 PoE switches. When I access the switches I'm promted to change default password which I do. But when I try to login again, nothing happens. If I try with a wrong password I'll get the error msg for incorrect password but when I try with the correct password, nothing happens. It's like the…
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FWA710 System Failure
Hi all, sorry but I am completely lost. I just got a FWA710. I added a SIM and the LED for the WAN turns Amber. However, the status LED is Red. When I log on to the management site, everything seems to be ok. I do not see anything to be fixed but I do not have Internet access. Can somebody help me? Thank you Roger
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Converter Is Not Useful... (Not usable at all actually, updated!)
Tried the converter from a FLEX 100 to a FLEX H 100 and the result is much less than good: All my users are gone (only admins) DHCP items were skipped Content Filtering trust and block lists are gone Havent tried to load it, but it may not be worth the debugging.