kellyjjones1  Freshman Member

MTU has been updated to 1518, Firewall has been restarted. I attempted to restart the switch from the portal but the password that I set is not working anymore. I can gain access with admin\1234 but this is a truncated portal access. The password that I set it to is the same as the password in Nebula for access. This has…

The switch has been updated to a Static IP with suggested information. I am able to ping from my downstream switch 192.168.1.42 to the primary 192.168.1.43 Results of ping Resolving 192.168.1.43... 192.168.1.43 sent rcvd rate rtt avg mdev max min reply from 1 1 100 10 10 0 10 10 192.168.1.43 2 2 100 0 9 3 10 0 192.168.1.43…

I will get the static added to the switch itself. I assign Static IP assignments from the firewall so that you know and have 8.8.8.8 as a second DNS. But will promote it to Pref 1. I also have a second switch downstream from this switch that has no issue connecting to Nebula. Can you send me a link to the current Stable…

<Tech support file has been removed by Zyxel agent due to privacy concerns.> Support link has been activated.

Adding a little context to the post. From the time I posted the message to now. I did a factory reset to see if this would solve the issue. But this did not help the situation at all and now the Cloud Control Status will not change over to connected.