評論
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Thanks, did that.
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Ok, but a switch that has a stale ARP cache will still need to be power-cycled, that's what this really sounds like. Can you ping the USG210 at it's LAN ip address ? You should be able to and if not, disable any firewall on the client machine, and clear the ARP cache. On a Mac this is done via (the Terminal with the…
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Only just saw this, and REALLY want to be able to participate !
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Hi Dejan. While I haven't worked with a 210 just yet, I've been using Zyxel security devices for years and - yes - they all worked a-ok out of the box for/when connecting to the Internet. Given the specifics of your setup, I wonder if this might be a DNS issue ? Also, perhaps power-cycle any switches that are in the path…
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Hi Charlie. Sorry, I'm not getting emails that (when) you have replied to my message here. I'm on the East Coast of the US, but would be happy to make/find a time - at your time - from 1 PM (13:00) to 6 PM (18:00) say, if you're in the same time zone as Berlin (for example), on a day that works for us both :-) What do you…
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Hi Charlie. So: I fixed it ! I deleted the parent registry entry, HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\Vantage Report and then the install completed a-ok. I was able to add in the USG110 just fine, but now VRPT is not showing any statistics for anything after 24 hours. The Zyxel is setup to log to the…
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Just saw your PM Charlie, will respond there. Thanks !
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Hi Charlie. I replied to your PM. First, if a ticket was created, I wasn't told the number, and never got any email reply/followup after my call to the UK support office (tried to reach the one in Germany, but my call got automatically routed to the UK). Called back and spoke to someone in the Germany, they said they'd get…
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HUGE fail on Zyxel's part here. I have not heard from any support agent, nothing. And it's been weeks. Sigh, seems like every tech company is circling the drain when it comes to support.
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Hi Charlie, thanks very much ! I called Zyxel Support in Germany and got routed to the UK (don't mind, wonder how/why that happened), spoke to a support agent who was great but I acknowledged that this product is probably dying on the vine, going away... still, I'd love to get it working once again. I failed to get a…
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This topic was one of the only two results when I searched for VRPT (nothing came up for Vantage Report). I had it working - after a fashion - in a Windows Server 2012R2 VM, but it appears a recent security update has killed the install and I'm unable to re-isntall it. Zyxel_Charlie - please know that the version you…
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Note: Copy and paste into something else, this forum software is line-wrapping where there shouldn't be newlines.