Zyxel_Albert  Zyxel Employee

Hi @PeterUK Thank you for your sharing. We will evaluate your requirement and transfer this post to idea to see if there are more people need such enhancement. It could help us on the judgement. Thank you

Hi @John_Wick Welcome to Zyxel community According to the attached logs we've identified that the switch has run out of its memory while it executes NCC discovery. We are going to release a patch FW to fix this issue soon. During this period please disable NCC discovery to avoid the issue happens again. Best Regards

Hi @PeterUK Appreciate your sharing and I can understand why you need to bind multiple IPs to one MAC now. But I'm curious about why the PCs have multiple IPs. Are the IPs used in the same time or they just change the IP from time to time? What I can imagine is the PCs are running VM, aren't they? We are looking forward to…

Hi @PeterUK Welcome to Zyxel community! We've heard your voice. Could you please share us your application. In what circumstances would many IPs map to one MAC address? Thanks for your sharing and we are looking for your feedback. Sincerely, Zyxel_Albert

Hi Breeze, 一般常見的狀況有兩種 1. 未指定DNS server IP，請檢查 Basic setting>DNS， 請使用8.8.8.8 2. 防火牆block TCP port 6667, 請檢查防火牆設定 若依然無法online請聯繫我們，我們將請專人協助您釐清問題，謝謝 祝一切順心

Breeze 您好， 唯有第一個hop才是您的GW. 理論上和上一封回覆的圖二設定相同(如果您使用static IP) d.nebula.zyxel.com不會回覆icmp packet，因此user 無法ping or trace ，30個hops 只是trace的上限hop數 祝一切順心

Breeze 您好， 提供您兩個辦法辨認Switch使用哪個GW連線NCC 1. 於management>diagnostic使用traceroute 功能，trace d.nebula.zyxel.com. 您的第一個next hop即是連往NCC的GW. 2. 於Basic Setting>IP Setup中檢查您的IP設定，如下圖，紅色框框中的default gateway亦表示連往NCC的GW 祝一切順心

Breeze 您好， Q:若有多組IP會以哪個IP連Nebula server呢? A:雖然IP可以有兩組以上，但是default GW只能有一組，因此switch會以default GW相同往段的IP interface 連Nebula server Q:ping 功能確定是可以通往外網，但是卻無法連上Nebula A:煩請您檢查您的DNS設定於Basic setting>DNS，您可以試試看8.8.8.8 PS. 1.若要將switch轉為cloud mode請先於NCC上註冊您的設備。若您的設備欲使用Static IP或是management VLAN不是VLAN 1請先將NCC上的設定改為您所使用的參數…

Hi @jvictor We support CLV feature on version 4.50. CLV is for the users who are familiar with CISCO style command line. CLV could transfer VLAN configuration seamlessly between Zyxel style and Cisco style without any VLAN configuration miss. For more details about CLV command please see CLI Reference Guide and make sure…

Hi @Veit, Agree that sFTP is a file transfer protocol with strong authentication and encryption and it is much more secure than FTP protocol. The partial sFTP function you saw today is just an old design and not quite stable. Since it has been rarely used by customer as of now so we decided to remove it. To support a…

Hello @Veit, Your assumption is partially correct. Broken pipe error message on Linux clients is caused by using RST packet to terminate a TCP session . sFTP transfer file fail is caused by software design issue. As you've known that both RST and FIN/ACK are regular ways to terminate a TCP connection and we agree that…

Hello Veit, sFTP is a legacy feature and we've removed it a long time ago. We are sorry about the issue that you are running into as it's caused by the function not completed removed from the device as it should be. This is indeed something we will fix it in the next release and clean up the sFTP related capability. Best…

Hi Letssee, New firmware for GS1920 series is launched. Here is the link to download it. https://www.zyxel.com/support/download_landing/product/gs1920_series_12.shtml?c=gb&l=en&pid=20130521174252&tab=Firmware&pname=GS1920%20Series Hope you will like it. Best Regards

Hi Letssee, Thank you for looking forward to the new firmware but unfortunately the release date has been changed. To provide you the best product and user experience, there are some more testing procedure need to take. We will update you the new schedule soon. Sorry for keeping you wait for so long. Best Regards

Hi @letssee, We have a good news for you. The firmware version V4.50 for GS1920 release schedule is accelerated to the end of February. Hope you love your Zyxel switch. Best Regards