bwoolley  Freshman Member

S202xxxxxxxxxx I will try the downgrade and let you know.

The steps listed in that document are not working for me. To start, I removed the device from Nebula to be sure that I was following correctly. When I verify if the device has ZTP Certificate files, I get the same readout as in the document, "Factory Certificate files exist: no, ZTP Certificate files exist: yes" Reset to…