Zyxel_James  Zyxel Employee

@Noksu99 USGFLEX H series will support LAG in V1.30.

As @PeterUK said, 2FA requests two devices to authenticate, it's how it works. To finish 2FA in a single device, it's convenient for the user of course, but it also has certain safety risks.

LACP is in our roadmap which is expected to be supported in V1.30

Compared to USGFLEX series, the USGFLEX H series comes with several gigabit ports, and a new operating system(uOS) that includes UTM, and VPN features. It also offers faster boot times and improved CPU performance. Please let me know which feature you referring to, I'm happy to introduce more about the H series.

The license key you bought may not include Network Premium Service. Please contact your reseller for a refund, and purchase the UTM license with another key. The reseller will instruct the further operation.

I saw your request in the private message inbox. Please send me the configuration, and I will manage to migrate it.

@Rogereq Please let me know which software and version you need, I will send it to you via private message.

May I know What the monitor log shows when the Windows ZyWall IPSec VPN client fails to build the connection? it may give us a clue. And how did you configure the VPN client? Could you try "get from server" to get the VPN client configure and try again? Please refer to this article about the "get from server" feature.…

Got it. Please inform me via private message if the issue occurs again, and remains the symptom. (Don't reboot)

We expect to support Nebula mode for H series in 2025.

@ONE777 Please refer to this article https://community.zyxel.com/en/discussion/18102/marketplace-buying-renew-a-software-license However, SSL VPN client will be phased out this September, I recommend IPSec/SSL VPN client.

@sky320 Currently, H series only supports monitor mode, Nebula mode is not supported. Cloud Monitoring Mode supports firmware upgrade operations, remote configurator, and device configuration backup/restoration, but does not support changing the configuration. For more details, please refer to the article below.…

I would like to simply clarify the symptoms. Does it always happen to a specific account? Could you clarify if it's related to the SSL account or the computer? Do the affected accounts use special characters in the password? Check if the SSL VPN IP pool is full when the issue occurs. When the IP pool for SSL VPN is full,…

5.37 P2 is expected to be released in mid-January 2024

We will have a formal release that fixes this problem, you may roll back to 5.37C0 and wait for our update.