Home - Zyxel Community

📢 Announcements

Switch XGS4600 Series - V4.70 Patch 5 Firmware Release
Zyxel Switch XGS4600 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS4600-52F - V4.70(ABIK.5)C0 Zyxel XGS4600-32F - V4.70(ABBI.5)C0 Zyxel XGS4600-32 - V4.70(ABBH.5)C0 New Feature and Enhancements 1. Enhance security by forcing users to change the…
What happen when the CNP license is expired?
When a CNP license expires, your Zyxel device will still function, but you will lose access to all features that require a specific license. Features that require a license are indicated by a diamond icon. For example, if you have a Professional pack license and have used a feature like IP & Routing, you will no longer be…
[Release Note] Zyxel Access Point - V6.70 Patch 6 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 6 C0. Supported Platforms (Click Hyperlink to…
[Release Note] Zyxel Access Point - V7.10(ACGG.1)C0 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 1 C0. Supported Platforms (Click Hyperlink to…
USG FLEX H Series - V1.31Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note January 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
NebulaFlex Switch GS2220 Series - V5.00 patch 0 Firmware Release
Zyxel Switch GS2220 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.0)C0 Zyxel GS2220-10HP - V5.00(ABRP.0)C0 Zyxel GS2220-24 - V5.00(ABRQ.0)C0 Zyxel GS2220-28HP - V5.00(ABRR.0)C0 Zyxel GS2220-50 - V5.00(ABRS.0)C0 Zyxel…
The Questions You Can Ask with SecuPilot: Simplify Your Network Security Reporting
SecuPilot is an AI-powered feature within Zyxel's SecuReporter, designed to simplify network security management. It enables users to interact with their security data effortlessly using natural language queries. With its advanced AI-driven capabilities, SecuPilot makes it easy for users to request insights and generate…
[Release Note] Nebula Control Center - 18.30 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Supports 2FA enforcement at the Org level. Note: Zyxel accounts utilizing Google or Apple authentication are incompatible with 2FA enforcement at the Org level. * Added Application chart in the client detail page when a Firewall with…
[2025 Jan Tips & Tricks] Take Control of Your Security: Enable 2FA on Your Zyxel Firewalls
We’ve said it countless times, but it’s worth repeating: Enable two-factor authentication (2FA) for administrative logins! This critical recommendation arises from the latest vulnerability disclosures, underscoring the importance of proactive measures. Let’s break it down to safeguard what matters most. CVE-2024-11667: Key…
NebulaFlex Switch XMG1915 Series - V4.80 Patch 3 Firmware Release
Zyxel Switch XMG1915 Series Release Note December 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG1915-10E - V4.80(ACGO.3)C0 Zyxel XMG1915-10EP - V4.80(ACGP.3)C0 Zyxel XMG1915-18EP - V4.80(ACGQ.3)C0 New Feature and Enhancements 1. [Standalone] Enhance security by forcing…

Latest Discussions

Device error, Wrong CLI command, device timeout or device logout.
Since this morning I get the above error when I log on to the Zyxel USG Flex 200 via the web interface. And the web display is empty, nothing can be displayed or operated. What can I do to resolve this error?
Recovery Steps for USG FLEX/ATP Series Application Patrol Signature Issue (Jan. 2025)
Symptom: The App Patrol signature release V1.0.0.20250123.0 may create parsing error on device for On-premises mode, application patrol daemon will not work well after updating this new signature though the rest of UTM features keep running. However, the worst case is that device may get stuck if device did rebooting…
NAS540 setting retention, stuck on default password
A week or 2 ago my NAS540 started showing some strange issues: the paired LAN interfaces wouldn't work anymore, had to revert to a single connection in the webinterface, moving icons to the 2nd page would work, but it would be gone after login out/in again an RSync job in backuplanner stopped running automatically and when…
How to install a VPN server on NSA325-v2
Hi everyone! A few years ago AleXSR700 had a deep discussion with Mijzelf about how to install SoftEther VPN Server on this old but so far reliable machine, the NSA325-v2. I followed all the posts on that thread but when they start talking about the "compiling" and "tarball" and all other sort of things my knowledge made…
NAS540 FW:V5.21(AATB.13) - HDD Sleep function not working
Dear friends, I'm unable to put put hard discs (RAID 1) to sleep on both nsa540 and 326 My 325 model does. I have reviewed the posts on this, no MyCloud service enabled, thumbnails have been disabled and have checked that there are no devices attempting to access the shared folders. As Mjzelf observed, I also cannot…
[Release Note] Nebula Control Center - 18.30 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Supports 2FA enforcement at the Org level. Note: Zyxel accounts utilizing Google or Apple authentication are incompatible with 2FA enforcement at the Org level. * Added Application chart in the client detail page when a Firewall with…
ATP 700 showing wrong CLI command when trying to login
Has anyone had an issue with an ATP700 not logging in it just times out and then shows an error of wrong CLI command, device timeout or device logout. Its on the latest firmware since November is in standalone mode and disconnected from SecuReporter but is passing traffic fine. No ports open on the WAN appart from ICMP.…
FWA710 losing 5G
Hey Guys! Had my FWA710 working great for some months now, but recently it loses 5G and won´t switch back to it. Once I restart it it´s working again. I´m on the latest firmware V1.17(ACGC.0)C0, 4G and 5G Signal pretty strong. Is it a bug? Compared to the NR7101 the available firmware is pretty old and there´s no…
NR7101, NR5101, NR2101 unboxing & initial setup & mounting
NR7101, NR5101, NR2101 Unboxing & Initial Setup & Mounting 5G NR Outdoor Router (NR7101) https://www.youtube.com/watch?v=QsbvEmQh5Uk * NR7101 - 5G Signal - Best way to achieve it and explanation of Cellular Band * NR7101 - Connectivity issues and firmware fix for unsupported frequency bands (5G NSA; B8 & N1) * NR7101 - How…
NR7101 modem problem
Dear Zyxel, I was an happy owner of a NR7101 outdoor modem. From yesterday after update i got an error that don't detect the modem. Additionally to this, there's no possibility to have a working sim. What can i do?

Latest solutions

Device error, Wrong CLI command, device timeout or device logout.
Since this morning I get the above error when I log on to the Zyxel USG Flex 200 via the web interface. And the web display is empty, nothing can be displayed or operated. What can I do to resolve this error?
How to install a VPN server on NSA325-v2
Hi everyone! A few years ago AleXSR700 had a deep discussion with Mijzelf about how to install SoftEther VPN Server on this old but so far reliable machine, the NSA325-v2. I followed all the posts on that thread but when they start talking about the "compiling" and "tarball" and all other sort of things my knowledge made…
ATP 700 showing wrong CLI command when trying to login
Has anyone had an issue with an ATP700 not logging in it just times out and then shows an error of wrong CLI command, device timeout or device logout. Its on the latest firmware since November is in standalone mode and disconnected from SecuReporter but is passing traffic fine. No ports open on the WAN appart from ICMP.…
NR7101 modem problem
Dear Zyxel, I was an happy owner of a NR7101 outdoor modem. From yesterday after update i got an error that don't detect the modem. Additionally to this, there's no possibility to have a working sim. What can i do?
Permanently turn off AP on FWA710
Hello all, how do I permanently turn off the WIFI AP on a FWA710? I have three devices in use and the WIFI function is activated again on each device after a restart. Firmware is up to date. Thx, Holger
UAG 4100 integration with IDS Hotel management software.
can anyone integrate IDS Hotel Management Software with UAG 4100 for wifi authentication?so we can put room no as user and last name as password.
PMS hôtel intégration with UAG5100 for Billings
Sir, good evening, please, how to interconnect our zyxel UAG5100 router with our hotel management PMS? After installing our PMS, we will need your API for interfacing. Could you please send us it for download? thank you in advance
NAS326 system led blincking
I dont know why but my NAS is not working, I try to switch on but System LED is blinking. what can I do?
NAS 542 shutss off just after starts
I have a NAS 542 that is a few years old. When I turn it on, the device starts spinning the disks, starts up, and the login screen appears. At this point, you can enter your username and password, and the device starts logging in, but after a while you hear a BIP and the device turns off. What is causing this and how can I…
Want_to_cry Ransomware on my NAS326
Hi, I´ve a NAS326 with V5.21(AAZF.18) firmware version and today morning i tried to access to my work information when i see all my files are encrypted with a .want_to_cry extension; also my folders contains a .txt file that tells me have to pay 300 btc to unlock the files. I already resolved this problem replacing all…

Unanswered Discussions

HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
Wireless Controller Issues on Recovery Firmware?
Hi, I have an ATP800 which had to go to the recovery firmware. It was being used as the controller for a WAX620D-6E prior to the recovery, but it no longer shows up in the management AP list afterwards. I've tried the standard steps of rebooting both devices, as well as resetting the AP. The ATP800 can ping the AP without…
Account Nebula
voglio eliminare il mio account Nebula collegato a questo account
How to reset Password and User Id as it keeps on staring password incorrect
Help Needed: Setting up VPN on Zyxel EX3220-T0 Router
Hi everyone! I need assistance with setting up a VPN on my Zyxel EX3220-T0 router. The goal is to use the VPN so my TV can access streaming content that’s only available outside my country of residence. I’m unsure about: How to install the VPN on this router (do I need any specific firmware?). The main settings I need to…
Certificate on web Management interface - lte 4506
Hello ! As I log in on my local router management page at 192.168.1.1 I get a warning that the certificate is not valid for HTTPS. I see certificate is signed with Zyxel Developement (?) or something like that. What do I do with this ? I believe I have the latest (final?) firmware. Thanks ! Cheers Dag
Flex H Models Routing Protocols e.g. BGP
I am missing routing. Static and Policy is just some basic stuff. Where are advanced routing protocols? BGP - really important since Internet standard!? Not even RIP? OSPF? In the old Flex 700, I had eg. BGP routing - although sadly only through the shell, but at least it was there AND working - in my case in conjunction…
NR7302 error
what is this ? pops up quite often
Bonjour,
You have downloaded a software file for your device. Zyxel vmg3625-t50b
I need the username and password for the software that I downloaded from your site. I can no longer open my device. Please help as soon as possible. Thank you.

Monthly Leaderboard

PeterUK 120

Dpj 20

Engage to Earn MVP Points ⇒

Stories

Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!

Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
Enhancing Surveillance Infrastructure at a Leading International Airport in Gujarat
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
From Outdated to Outstanding: Guljag Industries' Security Evolution with Astra Endpoint Service
Guljag Industries Ltd. ——————————————————————————————————————————————————————— Overview Guljag Industries Limited, a leader in the industrial chemical trading sector, faced the challenge of securing its expanding operations while controlling costs. With a sales team constantly on the move and critical business systems…
Optimizing Hotel Operations and WiFi Experiences with Reliable Networks
Busan Hotel ——————————————————————————————————————————————————————— Overview A prominent hotel in Busan's Haeundae district, spanning 26 floors with 383 guest rooms and various amenities, needed to ensure uninterrupted WiFi coverage throughout the property and prevent disruptions in wired internet services. They worked…
Shifting into High Gear with Innovative Service Experiences Powered by Nebula
Schultes car dealership ——————————————————————————————————————————————————————— Overview In crafting the new showrooms for SEAT and CUPRA, the goal was to deliver a cutting-edge, visually stunning experience. By integrating advanced multimedia terminals and virtual car displays, the need for a robust, fast wireless network…