-
[Zyxel Circle] 🔔 Now Live: Pay As You Go – Flexible Licensing, Your Way!
This discussion has been moved.
-
What to Expect from the Upcoming Zyxel Account 3.0 Launch
This discussion has been moved.
-
Marketplace AI is available now!
This discussion has been moved.
-
Learn in a minute- How Zyxel Circle can help your business?
Today
you may have heard of Zyxel Circle, but do you really know how Circle makes it
easier for our partners to do business? Check it out and enjoy! https://www.youtube.com/watch?v=GieZkoS3hlo See
how Circle brings all functions together: One Platform
Experience
– Import devices from existing MyZyxel and sync devices,…
-
Circle, a simpler way to align your subscriptions!
Subscription Alignment (SA) is a feature found within our license management platform, Circle. This functionality allows you to re-align your existing licensing to a single co-termination date. You are able to select two or more active subscriptions and align them to a date that suites to your business needs. 1. Select…
-
Activation Error 70: Internal Error
I have a large fleet of 100+ devices, which use Zyxel SecuExtender to connect to an enterprise network. When upgrading these devices to run newer operating systems, we reinstall Zyxel SecuExtender, and try to reactivate the same licenses, which as far as I am aware, were lifetime licenses, or if not, 3-year licenses, not…
-
[Community & Zyxel Portals] - SSO not working
Hello, I've a problem between between Community and other portals. Seems not working the SSO between each other. If a switch, for example, between community and NCC, I need to relogin into the NCC portal; another example is from community and store. It's correct this behaviour? In my opinion is better to have a single…
-
[MyZyxel Portal] - Remove old device
Hello, Into the MyZyxel portal, I see an old device Can you remove the USG Flex 200HP? Thank you
-
AdBlocker on mobile browser page for Circle payments
Hello everyone, I would like to understand why the Circle service highlights AdBlocker issue on a mobile browser blocking buying licenses: Of course I tried multiple times, of course I have no AdBlocker there. How can I solve that?
-
Impossible to buy on Zyxel EU Store while shipping to a different address
Hello everyone, I tried to buy an item on EU Store: As you can see the order is confirmed BUT it was not possible to ship it to a different address compared to the invoice address. It seems strange because you gave me the option A for shipping and option B for invoice. Why was it blocking me?
-
errore 70 su Secuextender Vpn dopo reinstallazione pc
Salve , ho dovuto reinstallare il pc ma non riesco ad attivare la licenza Su client vpn mi restituisce subito errore 70 la licenza è -removed by Zyxel Agent- il client installato e stato scaricato nuovamente SecuExtender VPN Client_IPSec_SSL_VPN_7.7.50.008(subscription_based)
-
[Coins program] - Same reason, different accreditation
Hello everyone, I see now that between the end of the 2025 and starting 2026, the accreditation coins for Post/Comment created passed from 4 coins end 2025 to 2 coins starting 2026. Is this correct? There is a reason to pass from 4 to 2? Also for "Like Received", pass from 2 to 1. Thank you
-
Equipement déjà enregistré
Bonjour, j'ai un équipement déjà enregistré avec un autre compte auquel nous n'avons pas accès Pour renouveler la licence, il faut avoir cet équipement dans la liste des équipements dans notre profil. Comment rattacher cet équipement dans cette situation ou mettre à jour la licence?
-
Voucher
Good morning, I would like to activate, in one site, voucher system Should I have to register all device on Nebula Pro PAck or just access point?
-
Wie kann ich Firewalls aus dem portal.myzyxel.com löschen?
Hallo, ich habe mehrere Geräte die ich Verkauft habe. Diese Geräte möchte ich aus der Verwaltung unter portal.zyxel.com löschen. Was muss ich dafür tun? Grüße Marcel Martens
-
No response after returning product
We returned one of our ordered products and it was successfully delivered on the 1st of July. So far we haven't heard anything from Zyxel regarding our returned item. How long does this process usually take or do I have to contact the support again?
-
macOS 26 / usg50 Flex / SSL VPN
I’d like to connect securely to my SSL VPN using macOS. It seems the SE client is no longer available for macOS 26. Is that correct? Any suggestions? Thanks M
-
One item from my order is still stuck in transit
Hi there, I was wondering if someone from customer service could review my case. I ordered 9 units in one order, but only 8 have arrived — the remaining item still appears to be stuck in transit in France.
-
Mac and VPN
Hi I have a FLex500 and Windows clients with Secuextender and it works fine. One of my users got a Mac and tried to download and install Secuextender 3.2.5.10 but Im not able to evaluate the client, only enter license and email. What to do. Will not pay before Im sure its working
-
End of Life and End of Support are missing in Zyxel EOL List
Hi ! We can't find any EOL or EOS about these products : - USG FLEX 100 - USG FLEX 100W - USG FLEX 500 - USG FLEX 50H Still present in this list https://www.zyxel.com/global/en/support/end-of-life but nothing related to EOL. Could Zyxel Moderators add them please ? It would be great ! Thanks, Villadim
