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Moved: [Zyxel Circle] 🔔 Now Live: Pay As You Go – Flexible Licensing, Your Way!
This discussion has been moved.
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What to Expect from the Upcoming Zyxel Account 3.0 Launch
This discussion has been moved.
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Marketplace AI is available now!
This discussion has been moved.
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Change Announcement of SecuReporter Service
Dear
Valued Customer, As
part of our commitment to providing you with better and more efficient
services and aligning
with license priority rule, we would like to let you know SecuReporter will
upgrade the log retention from 7 days to 1 year, analytic
history and log filtering search from 7 days to 30 days for USG FLEX…
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Learn in a minute- How Zyxel Circle can help your business?
Today
you may have heard of Zyxel Circle, but do you really know how Circle makes it
easier for our partners to do business? Check it out and enjoy! https://www.youtube.com/watch?v=GieZkoS3hlo See
how Circle brings all functions together: One Platform
Experience
– Import devices from existing MyZyxel and sync devices,…
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Circle, a simpler way to align your subscriptions!
Subscription Alignment (SA) is a feature found within our license management platform, Circle. This functionality allows you to re-align your existing licensing to a single co-termination date. You are able to select two or more active subscriptions and align them to a date that suites to your business needs. 1. Select…
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userś manual zyxel FWA 510 Series
Hi, Where can I download the Zyxel FWA510 user manual in Spanish? Thank you. Response via customer email.
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How do I remove inactive devices from portal.myzyxel?
How do I remove inactive devices from portal.myzyxel?
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Share device with end user vs share device with reseller
As a reseller we would like to share devices with our end users. Currently it's the other way around where we have to go into Circle and add a device from another MyZyxel account which sends a request to the end user for approval. This 'one device at a time' is too high of friction and leaves some routers never getting…
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Suppression périphérique de mon compte
Bonjour J'aimerais supprimer ce périphérique : VPN50 de mon compte Zyxel car il a été remplacé par un nouveau USG Flex 100 : Modèle : VPN50 MAC : D8:EC:E5:67:22:BF Merci pour votre retour, EG
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Zyxel One - Opt Out
In the 'Your Opt-Out Rights' section of the 'terms of service and privacy policy' for your Zyxel One app on iOS/iPadOS, you claim we can opt-out of 'Sale and Sharing of your Personal Information' by sending in a request form and provide link to the form, but the link doesn't work. Can you fix the link and provide me with…
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Licence USG flex 100
Hello, I am looking for a security licence for 1 year (antimalware, IPS, url filtring). Please give the name of the licence and the price. Best regards
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Firmware NR-2301
Hi, currently, my router 5G Zyxel-NR2301 has firmware version V1.00(ACIY.3)C0. Is there newer firmware version available for this router ?.
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Migrationtool convert from usgflex200 to USG FLEX 50H ?
Why is this not possibly? I don't need no longer the power of an usgflex200 and made a Trade -Up to an USG FLEX 50H I am a little confused why this is not supported by the migrationtool.
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how can i get a licence for my device
-Hi my name is Alejandro Ponce from SafePassage.org and I need to know how can i get a licence for my device. It´s a Zyxel USG FLEX 200 the serial number is S232L25100367
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Bought Nebula Plus, Features not unlocked
Hey, we purchased Nebua Plus for our Firewall, however - despite the license being active - I am still not able to access the Plus Features. Especially the 7 days event log would be important, which is why this would problem is somewhat time sensitive. The incident that we want to look into is now 4 days old already……
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NXC 2500 Limited Ap error
"Although my NXC 2500 device has 56 AP licenses, I am receiving a 'Limited AP' warning even though only 52 access points are currently active. What could be the cause of this issue, and how can I resolve it?"
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2 Questions
Hi, Please, I need your reply on the following questions: Wich ports / protocols and Zyxel-IP-adresses may I exclude in my firewall when I have an zero-trust environment? Is it possible to use Microsoft Entra to act as an RADIUS to allow devices to connect with a wifi-network? Thanks in advance for your reply! With kindly…
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Licensing Isuse
I bought a Nebula license and was charged for it. However, the app shows that I am not licensed. How can I resolve this issue? Thanks for your advice. Prof. Smadar Lavie
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Migracíón de Firewall USG40 a firewall USG Flex 200 H
Buenos días voy a realizar migracion de equipo firewall Modelo USG 40, Serie S182L03220065, Firmware (V4.73(AALA.2) 24/05/2023 10:38:27), a un equipo Firewall Usg Flex 200 H de la serie S242L44101121, firmware (V1.32(ABWV.0) 2025-04-09 13:51:25, y estoy revisando en el portañ que existe la herramienta de migracion entre…
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Why does my usg flex 200 w/ Secure Wifi only recognize additional ap if I physically disconnect one?
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XMG1930-30 - Access L3 License - Flow Control
Hello! On my site are 4x XMG1930-30 and 1x XS3800-28. I want to test "flow control" on a XMG1930-30, so I bought a LIC-ACSL3, Access L3 License for XMG1930-30 the activation was ok, the switch shows the license (after the reboot). The site has no "Nebula Pro Pack". (status inactive) Problem: How can I activate "flow…
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Problem with SSO setup on Zyxel account
Hi all, We recently tried to setup SSO on our Zyxel Partner portal. We later recieved an email saying that there was a problem with the SSO setup and a link for an emergency login. There does not seem to be a way to deactivate the SSO temporary until we can resolve the problem. Has anyone else come accross this?
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SecuExtender on Mac
USG Flex 200 - connecting using SecuExtender on MAC —> Everything has been good for the past few months, today this message pops up when connected to the VPN via my MAC (first photo) —> I purchased a five year license (second photo). —> The existing working software doesn't like the license key. —> I downloaded the latest…
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Urgent: Can anyone send me an old firmware of ZyWALL USG 20W?
Hi everyone, I'm looking for the old firmware for ZyWALL USG 20W and wondering if anyone has it then would it be possible to share with me one? I updated the router to the last firmware - version 3.30(BDR.9) and all configuration settings are gone…. I need old version like BRD.0, .3 or .5… Tried to find on internet to no…
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Trade In
I am interested in more information regarding the trade-in program. Please provide details on that process. -Chris
