Error of transfer VPN50 onwer

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Vl_2
Vl_2 Posts: 1 image  Freshman Member
in Service & License

I can't transfer my VPN50

IMG_20250203_170317.jpg

to another account according to the instructions. In the new account, it gives the error that the device is already linked.
Is there any other way to remove the device?

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,010 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited February 2025 Answer ✓
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    Hi @Vl_2,

    I will send you a private message for details information.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,010 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited February 2025 Answer ✓
    Options

    Hi @Vl_2,

    I will send you a private message for details information.

    Zyxel Melen


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