-
[HOTFIX] Resolve Wi-Fi 7 AP Unexpected Reboot Problem After 7.20p1 Upgrade
This discussion has been moved.
-
Nebula access point stable firmware version update
This discussion has been moved.
-
[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
-
Zyxel WiFi 7 AP is available now!
This week, we've launched the first enterprise-class 22Gbps (BE22K) WiFi 7 access point and it's a real game-changer! Available to purchase from late October 2023, the new WBE660S WiFi 7 access point promises speeds five times faster than the previous generation - so you no longer have to worry about WiFi congestion,…
-
[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
-
How to use ZON to configure Zyxel device basic setting?
Our ZON provide a useful tool to check the Zyxel device status. When you meet one of the problem below, the ZON might help you
to resolve some basic problem: AP offline from Nebula AP keep blinking yellow/amber and green continuously AP didn’t get IP correct AP has IP conflict with other device You want to login into AP…
-
NWA1123ACv3 Energy bursts accross 2.4GHz channel 1 and 11
Hello Support, Please can you tell me if this is normal behaviour? The image shows a scan from the 2.400GHz to 2.433GHz, channel 1, taken from my TinySA Ultra+. I've isolated it to the wireless router and bursts change as I change channels. I get the same high energy bursts on channel 11. It is not continuous but changes…
-
Wifi controller migration
Hi all, I’m migrating Wi‑Fi management from an ATP200 to a USG FLEX 700H (FW version V1.35(ABZI.1)) however I am facing some issues. The problem is that I am not able to register the APs on the FLEX. When I remove one of the APs from ATP200 management by clicking on the Remove button (so far I removed just the one since I…
-
700H wireless. How to I adjust each AP transmitter power?
Looking for: "Overwrite Group Output Power Setting" for a given AP. Heat mapping our 6th floor and I need to turn down that AP's transmit power. On the USG 700 is was easy, you clicked on the AP in the "Mgt. AP List" to adjust it. How do I the same thing on the 700H?
-
WBE660S: 1-2 reboots per day with 7.20
Hi all, i updated my WBE660S to 7.20. Since that i see 1-2 reboots per day (Log: Device is rebooted by kernel panic!). I saw this reboots in the past with enabled MLO, after disabling the AP runs perfect. Can i disable MLO in 7.20? The button is gone because of implementing Wifi7 at all. Regards Christian @Zyxel: I allow…
-
NXA130BE - boot loop since Firmware 7.20 when Iphone16pro in 6E automatic mode
I did the update to Firmware 7.20. Now my NXA130BE goes into a boot loop when I switch my Iphone 16Pro into 6E "automatic mode". When I switch it to 6E "off" everthying is allright.
-
NWA50 AX PRO: stuck on wizard message.
I received 3 NWA50 AX Pro devices. They are going to replace other devices, so I have a compliant configuration file for the hardware, based on a 7.10.(3) firmware for the same device. All three devices serials start with "S250Y0". Windows as OS, Firefox updated as browser, Sophos as AV. First access, DHCP configuration,…
-
N4100 Max users
Hi, My N4100 is going crazy. It started 6 month ago , someone told me that when they try to authenticate, they got an error message like : "Maximum clients logged-in". I saw that the N4100 can hold 100 users even if the N4100 has no licences. SO I check my user list and… after 33 users I can't log anyone else. Someone have…
-
Device falling off 2.4GHz radio since upgrade to 7.20 for NWA130BE.
I noticed that a particular device has been falling off the 2.4GHz since the upgrade from 7.10 to 7.20 for a NWA130BE. I only noticed it because the device is actually rebooting a few times a day since that upgrade. No other devices are having this problem even if they are much further from the AP. Although I am not…
-
NWA110BE and DFS on a Sonos Move 2
I recently switched my WAP to a NWA110BE, and while all my other devices seem to have no problem, my Sonos Move 2 won't connect when I'm on the DFS channels. I live in an area with very crowded spectrum, so I do a lot better on DFS and there is no radar in my area. Any ideas on what changes I could make to get the Move 2…
-
Remote site with 5G access
hi, I have a USG FLEX100, with several VLANs configured. I will need a 5G Wifi router on a remote site and want to add a site to site VPN to that router, so that I can extend some of the VLANs to that site. I have two questions: Which Wifi products support this, or are there any. For example, does FWA510 support…
-
wifi ne fonctionne plus depuis la MAJ
Bonjour je vous contacte suite a de gros problème de wifi depuis votre mise à jour sur les point accès wifi 6 et 7 . J utilise deux bornes wifi : NWA130BE et NWA50AX depuis cette MAJ le wifi est instable voir inutilisable aussi bien en 2,4 , 5 et 6 Ghz. Des décrochages , des demandes de connexion avec MDP , et…
-
I need the latest firmware and install instructions for WSQ50
Im having the same issue as others - the Multy app refuses to connect to the router, which I think is affecting my ability to add additional Multy X units. Please can you send me the latest firmware for the WSQ50 and install instructions?
-
Internal hardware watchdog time out??
This morning I had a complaint from a user saying that his WiFi dropped out whilst on a Teams call. Checking the Nebula dashboard I could see that there was 1min where the connection dropped. On further investigation of the even log, I could see that at the very time of the drop, the AP (NWA50AX Pro) had reported "device…
-
NWE130BE access point
My NWE130BE access point is not accessibly anymore. LED shows steady green. Deregistered in Nebula Does not request a DHCP address Reset button does not work, Pressing for 10sec does not make the LED blink or reboot, LED stays steady green. Ethernet connection does not come up. Any idea how to proceed?
-
WBE660s fail to update the firmware 7.10 to 7.20
Happy owner of a WBE600s AP, it is impossible to update the firmware to its latest version! In add, I noticed on the forum that some users were having difficulties with version 7.20.When is it? Should I wait for a new patch?Why can't I install 7.20? Thanks in advance for your answers.
-
HAve this AP NWA50AX
Hey I have problem to logon to this AP i my house! i have config the AP and i can see the AP SSID and Pasw to the WIFI, but i can not connect to the AP non of my Devices! Then i take it withme to my job connect to my Working plave network and all works! all my Laptop and my Iphone works without make some config to the AP,…
-
NWA50AX-Pro Access Point Issues
I've encountered several issues while configuring the Zyxel NWA50AX-Pro access point via Local Web Interface (browser - Chrome). I don't know if this relates to the browser and/or Nebula (which I don't use) as well. 1 - In an earlier post I noted the NWA50AX-Pro won't connect via https without browser warnings. I've been a…
-
NWA50AX PRO WLAN - IP Adress from Router not NAT
Hello, I am currently dissatisfied with the Wi-Fi connectivity of my access point (NWA50AX PRO) and hope that there is an optimized solution for this. Network structure: My home network is set up as follows: Internet → Router → LAN → Switch → LAN → Access Point → Wi-Fi IP addresses in the network are assigned via DHCP from…
-
Broadcasting Hidden Network SSIDs
WBE660S is broadcasting hidden network SSIDs on 5G and 6G band (2.4G is working as intended) after updating devices to firmware v7.20 Patch 1. Any solutions other than rollback firmware. Thanks.
-
WiFi disconnection issues
Hello, I recently installed a Zyxel NWA50AX access point in my home/office environment and configured it through the Nebula cloud portal. The initial setup process went smoothly, and the network appeared stable at first. However, I'm now experiencing intermittent WiFi disconnection issues, particularly on mobile devices…
