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Nebula access point stable firmware version update
This discussion has been moved.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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Zyxel WiFi 7 AP is available now!
This week, we've launched the first enterprise-class 22Gbps (BE22K) WiFi 7 access point and it's a real game-changer! Available to purchase from late October 2023, the new WBE660S WiFi 7 access point promises speeds five times faster than the previous generation - so you no longer have to worry about WiFi congestion,…
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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How to use ZON to configure Zyxel device basic setting?
Our ZON provide a useful tool to check the Zyxel device status. When you meet one of the problem below, the ZON might help you
to resolve some basic problem: AP offline from Nebula AP keep blinking yellow/amber and green continuously AP didn’t get IP correct AP has IP conflict with other device You want to login into AP…
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NWA50AX - one of the stations keeps losing connection to the AP
Hello, I have a NWA50AX access point serving the wi-fi clients on the groundfloor. One of the wi-fi clients keeps connecting and re-connecting, as follows: 2025-02-26 09:52:34 Wireless LANStation: 84:f3:eb:62:7e:f1 blocked by key handshake fail on Channel: 11, SSID: Service24, 2.4GHz, Signal: -48dBm, Download/Upload:…
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NWA50AX PRO random download rate limiting
I have a simple setup of 2 x NWA50AX PRO connected via cat 6 ethernet to a Linksys MX5600 router. ISP speed is 900Mbps up and down. Each AP is running standalone, with one 5MHz channel set to ch 120 and the other to ch 36, both at 80Mhz and -20dB output. WiFi speedtest at the router is solid 1Mb/s down and 900Mb/s up. this…
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Just to Verify
Yesterday i visited an customer with wireless issues. In the logging i found this: Disable slot3 due to limited power the same with slot 1 and 22. So i replaced an old switch for a new POE switch, and the issues was solved. But what means slot3, 2 and 1? I checked chatgpt, and it gave me this result: The Zyxel NWA130BE is…
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WiFi upload is to slow
Hello, I have a problem, everything was fine yesterday, now I can't use the internet normally... The internet router was connected a couple of days ago. Download 90 UPLOAD IS 8 can you help me please
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Unable to clear previous ownership from NWA55AXE
Hello, I purchased a previously owned NWA55AXE from a company that recently went out of business. As such, there is no way to contact anyone from that organization regarding releasing this device from their account. I can access the device's web page through my LAN, it automatically receives a lease from my POE switch, and…
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WAX650S WPA3, older Macs with WPA2 dont want to connect
I think this is a bit exotic question, but perhaps someone can help. I have some older retro Macs (G5, iMacG4) with old WPA2 Wi-Fi cards. When I set the WAX650S connected to USG-Flex 200 to WPA3 (WPA2/WPA3-Personal) it is not possible to connect to the Wi-Fi. Then the Wi-Fi ask for a username? and a password. When I set…
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NWA55AXE previously registered
Is there any way to "de-register" this AP that I bought from a closed business? My Zyxel switches do not support the network neighbor function that is mentioned elsewhere. I cannot add it to my Nebula Control Center via web (previously registered device) or by using the mobile app. Is there anything I can do to get this…
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AP Throttling?
Attempted to setup a Zyxel WiFi 6 AX1800 and a Zyxel WiFi 7 BE11000 this weekend. Don't need both but wanted to test capabilities/performance of each then decide which to keep. Current router is a TP-Link AXE5400 Tri-Band Wi-Fi 6E connected to 1GB Google fiber. It is in a 2nd floor bedroom closet. I want an AP on the first…
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NWA130BE: Homekit not responding when DNS Threat/IP Reputation Filter enable.
Hello, My network consist of 2 switched (XMG1915-10E and GS1915-8) that are located in 2 different rooms. All devices have a NCC pro license. On my main switch (XMG1915-10E) I have hooked up my access point (NWA130BA) and on the other switch is my AppleTV. This apple TV is my homekit hub for all my lights. However, when I…
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WAC500H with problems
Good afternoon, community! After performing a manual reset (using the button on the device), the WAC500H no longer works. When I connect it to a power adapter or a PoE cable, the device turns on, the LED blinks between green and amber, and I get a link light on the connected Ethernet port. After about 3 minutes of…
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bonjour j'ai une borne qui déconne m'empêchant d'effectuer mes configurations l'interface s'affiche
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AD authentication failed
Hello, we are using nxc2500 with NWA5123-ac and I want to set up the AD authentication on one SSID. I did everything according to manual, AD configuration validation is OK, but when I fill login on client, while Iam connecting on this SSID, error message appear - unable to connect, and in the Zyxel logs is this message:…
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Massive Packet Loss/TCP drops with NWA220AX-6E under FW 7.00
For several weeks the central firewall log of the core router had been showing many TCP connection drops, which indicated delayed TCP packets. These only occurred in connections via the Zyxel NWA220AX-6E. On closer inspection, I found that the uplink speed to the connected 2.5G uplink port sometimes dropped to only 100M…
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Issues with MLO enabled Wifi 7 Download Speed
Attached find an image (speedtest at router.png) of a speedtest run taken at the router. At the router, I am consistently seeing upload and download speeds of >1Gb/sec. The router is hardwired to a NWA130BE via a switch with a 2.5GB port. Attached (mlo setup.png) is the Nebula config for the access point. NOTE that I have…
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FWA710 5G router.
Hi, I´m having trouble to get 710 to work with a GS1915 and VLAN. Can I set up VLAN with dhcp on the 710 or do I have to use another hardware for that, and if so how do i set up the 710? Another question, When I set up the 710 with a static ip (192.168.1.1). When i connect a computer to it, it passes a 10.29.xxx.xxx…
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what they are the AT command in debug mode in CLI console
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Zyxel DX3301 and NWA50AX Mesh
Hi i have purchased a NWA50ax as the zyxelwebsite says it can be used as a mesh device with the dx3301-t0 but the nwa50ax does not appar in the mesh pro app. i am used a wired connection between the dx3301 and the nwa50
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NWA5123-ACHD
Goodmorning, On A.P. NWA5123-ACHD how in the pin numeration of console
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NWA55AXE Pole Mount Kit
Is the NWA55AXE outdoor access point compatible with the ACCESSORY-ZZ0106F pole mount kit?
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nwa50ax not connecting to new wifi router
Hi, we have a nwa50ax used to extend our home wifi out to a garden room. We have just updated our wifi router but the nwa50ax won't connect to the new router. Not very tech savvy so not sure what to try next. Now have a nebula app and access to the nebula control centre (new since we first installed the zyxel AP) Our…