Looking for a more flexible way to manage your Zyxel licenses without committing to fixed-term subscriptions? With Zyxel Pay As You Go (PAYG), you can activate supported services when you need them, track usage daily, and pay based on actual usage through a simple monthly billing cycle. And PAYG has continued to evolve.…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Added MSP custom domain support to enhance branding flexibility. (Nebula MSP Pack license is required) * PAYG now supports GSP subscription without Pro. * Administrator now can setup PAYG from License & Inventory page. * Added Uptime…
Zyxel Switch XMG1915 Series Release Note October 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG1915-10E - V4.80(ACGO.4)C0 Zyxel XMG1915-10EP - V4.80(ACGP.4)C0 Zyxel XMG1915-18EP - V4.80(ACGQ.4)C0 New Feature and Enhancements 1. Optimized system stability and…
Zyxel Nebula FWA710 Release Note July 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA710 - V1.70(ACGC.0)C0 New Feature and Enhancements N/A Bug Fix 1. [Vulnerability] Fix vulnerability - CVE-2025-11845. 2. [Vulnerability] Fix vulnerability - CVE-2025-11846. 3.…
Zyxel Nebula FWA70 Release Note July 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA70 - V1.70(ACRF.0)C0 New Feature and Enhancements N/A Bug Fix 1. [Vulnerability] Fix vulnerability - CVE-2026-1460. Please refer to the Download Link for more details.
Zyxel Nebula FWA510 Release Note July 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA510 - V1.70(ACGD.0)C0 New Feature and Enhancements N/A Bug Fix 1. [Vulnerability] Fix vulnerability - CVE-2025-11845. 2. [Vulnerability] Fix vulnerability - CVE-2025-11846. 3.…
Zyxel Nebula FWA505v2 Release Note August 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA505v2 - V1.71(ACRH.0)C0 New Feature and Enhancements 1. Support TW country code. Bug Fix N/A Please refer to the Download Link for more details.
Zyxel Nebula FWA505 Release Note August 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA505 - V1.71(ACKO.0)C0 New Feature and Enhancements N/A Bug Fix 1. [RMID: 71021] FWA505 devices running firmware V1.70(ACKO.0)C0 may fail to come online during the initial Nebula…
Zyxel Nebula FWA515 Release Note July 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel Nebula FWA515 - V1.70(ACPZ.1)C0 New Feature and Enhancements N/A Bug Fix 1. [Vulnerability] Fix vulnerability - CVE-2025-11845. 2. [Vulnerability] Fix vulnerability - CVE-2025-11846. 3.…
Zyxel Switch XS1930 Series Release Note May 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS1930-10 - V4.80(ABQE.5)C0 Zyxel XS1930-12HP - V4.80(ABQF.5)C0 Zyxel XS1930-12F - V4.80(ABZV.5)C0 New Feature and Enhancements 1. 1.Optimized system stability and synchronization…
Good evening. To enable remote access to our local network via an SSL VPN client, I configured SecuExtender (version 7.7.50.008) using a file downloaded from our USG FLEX 200H. While it connects successfully on PCs running Windows 10 and Windows Server 2019, it fails to connect on Windows 11. I also attempted to use IKEv2…
On NWA50AX PRO devices, during rooming, the client's MAC address sometimes seems to be blocked, preventing internet access. I'm using 350 access points. I have NWA50AX PROs in the rooms, and WAX655E and NWA210BE in the outdoor areas. This problem only occurs with NWA50AX PROs. If a guest has three devices in the room, for…
One of our clients is experiencing issues with their internet connection, and we would like to monitor it via Nebula. The firewall (USG FLEX 200) has been added to Nebula in Monitor Mode, but it does not appear in the monitoring view. Only the switch and the access point are visible. Where can we monitor the firewall in…
Hello, I have a USG FLEX H series behind an ISP router that forwards port 8443 to the firewall. I have a single public IP (45.23.1.1) and two DNS records pointing to it: test.it and test2.it. Both reach the firewall on port 8443 and I would like to route them to two different internal servers: test.it:8443 → 10.10.1.5:8443…
We purchased a Flex 200H unit for a client, who also has a Huawei HG8121H internet service provider device. It works correctly with the old NSG200, but with the Flex 200H, the port remains inactive. What can I do, or are these devices incompatible?
When PTP APs are managed by Nebula, we recommend the following steps to build a mesh: At your desk, first connect both PTP APs to Nebula. Confirm that both APs show a configuration status of "Up to date" and are running the latest firmware. At the same time, configure the related wireless and smart mesh settings. Power up…
I have added the MAC addresses of the only devices I want to allow to connect to my SSID and set them to Policy = Allow. The expectation is that only these devices will be allowed to connect but that is not the case. Any device can connect and will be assigned Policy = Normal. How do I set an SSID to reject all unknown MAC…
Check radio band configuration The NWA50BE PRO is bandflex model. A BandFlex AP is a cost-effective, dual-radio AP where the primary radio is dedicated to 2.4 GHz, but the second radio is configurable. You must choose whether the second radio operates in either the 5 GHz or 6 GHz band: Option A: 2.4 GHz + 5 GHz (6 GHz is…
I installed an FWA70 on remote site and I'm experiencing off line for 6-8 hours, than back on line for the same period. this happen for days after the installation. on the same site I runned a LTE7490-M904 for months without any problem. It is possible to enable any log to understand the problem source? thx
Inter-VLAN ACL configuration issues on XS3800 core switches (such as policies not taking effect or losing complete access) are typically caused by misconfigured traffic classifiers or the stateless nature of switch ACLs. When the frame format is mismatched or subnet scopes do not align, the switch fails to match and block…
Hey all, is is possible to get this added to routing?..
Hello everyone, today I needed to check a traceroute from an ORG that had difficulties reaching a website. So I went here on "old" firewalls: to check it and there was the option working properly, while on some other sites with newer firewalls like USG FLEX 50H I had no option to have quick network tests like Ping,…
Hi support, I'm using 2 WSR30 which have following details: firmware: V1.00(ABMY.13)C0 Multy app version 2.6.4.250701 (under android) When using 'Diagnose' to checking speed test, I found that the connections between my Multy and internet always shown as 'SD' status (it should be 4K status)? Please see detail in attached.…
S244306005161 seri nolu cihazım çalışmıyor ve garantisi devam etmekte iletişim ve onarım hizemeti için nereye kayıt oluşturmalı ve yollamalıyım
Hello Zyxel Community,I am writing to seek assistance with my Zyxel NR5111 router. I purchased this device from an open-market reseller in Germany, believing it to be a standard non-branded unit. However, after some monts, I realized the router is locked on a specific provider's firmware branch. Here are my current system…
So I know L2TP over IPSec is not going to happen but what about GRE tunnel? Thanks
Will there ever be any PSA integrations? Having an API call to inject tickets for alerts directly into Autotask would be so much better than an email which doesn't match to any organization.
Unfortunately, the original power adapter is missing, and with it, the default admin password. Can anyone send me this information? The serial number is: S250Y15017967. Thank you very much.
serve password amministratore SN S250Y52001217 grazie
I manage client networks built on Zyxel equipment from a Linux workstation, and two tools I use every day only exist for Windows: ZON and SecuExtender. So I wrote Linux versions of both. Each one is a single Python file that needs only the standard library, and both are on GitHub under the MIT license. ZON for Linux…
I've spent a lot of time diagnosing this, and whilst any official bug report has to come through my ISP, who are more likely to just try a different brand, I think it worth making this public through the forum. (I see postings for this model, even though the forum might only be officially intended for direct to consumer…
Hello, I have a Zyxel NR7103 originally supplied by O2 Slovakia. I need the admin/supervisor password to access the device and remove the O2 configuration. Serial number: S220Z34002531 Could you please provide the password via private message? Thank you.
Hello Zyxel Community and Support Team, I recently purchased a second-hand Zyxel NR5307 5G router. Unfortunately, it seems to have a branded/operator firmware installed, and because of this, it is not reading or connecting to my local Italian SIM card. I cannot use the "Online Upgrade" feature through the web interface…
Hello Zyxel Community and Support Team,I recently purchased a second-hand Zyxel NR5307 5G router. Unfortunately, it seems to have a branded/operator firmware installed, and because of this, it is not reading or connecting to my local Italian SIM card.I cannot use the "Online Upgrade" feature through the web interface…
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Municipality of Seuzach ——————————————————————————————————————————————————————— Overview The municipality of Seuzach needed to optimize its IT infrastructure to enable centralized, efficient, and secure network management across all public institutions. To achieve this, the municipality modernized WiFi management…
Credit card company ——————————————————————————————————————————————————————— Overview Headquartered on Eulji-ro in Seoul, this leading credit card company operates from a 25-story building with approximately 2,500 employees. To meet strict financial regulations while handling massive data traffic, the organization required…
University Hospital in Gangdong ——————————————————————————————————————————————————————— Overview The university hospital in Gangdong District faced significant network challenges, including frequent connectivity drops, congestion in high-density areas, and network security concerns. To address the issues, the hospital…