The rapid adoption of Large Language Models (LLMs) like ChatGPT, Gemini, and Claude has left many IT departments playing catch-up. While these tools offer incredible efficiency, they often enter the workplace as "Shadow AI"—unmanaged, unmonitored, and potentially risky. To manage this effectively, modern IT needs to start…
Zyxel Switch XGS1935 Series Release Note April 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1935-28HP - V4.90(ACJX.3)C0 Zyxel XGS1935-28 - V4.90(ACJW.3)C0 Zyxel XGS1935-52HP - V4.90(ACJZ.3)C0 Zyxel XGS1935-52 - V4.90(ACJY.3)C0 New Feature and Enhancements 1. Optimized…
Zyxel Switch XS3800 Series Release Note April 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS3800-28 - V4.80(ABML.5)C0 New Feature and Enhancements 1. Optimized system stability and synchronization with Nebula to enhance overall device connectivity and management…
Zyxel Switch GS1920 Series Release Note April 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.3)C0 Zyxel GS1920-24v2 - V5.00(ABMH.3)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.3)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.3)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.3)C0 New…
Zyxel Switch GS1915 Series Release Note April 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1915-8 - V4.70(ACAP.7)C0 Zyxel GS1915-8EP - V4.70(ACAQ.7)C0 Zyxel GS1915-24E - V4.70(ACDR.7)C0 Zyxel GS1915-24EP - V4.70(ACDS.7)C0 New Feature and Enhancements 1. Optimized system…
BE Series Access Points Firmware Release Note April 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.30 Patch 4 C0. Supported Platforms (Click…
Zywall USG FLEX H Series Release Note April 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Circle partners can now enable Auto-Renewal for supported USG FLEX H Series security licenses directly in Zyxel Circle. Once enabled, your eligible license plan can renew automatically to help reduce manual follow-up and keep service coverage running smoothly. Why enable Auto-Renewal in Circle? More USG FLEX H Series…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Elevated the MSP Portal with Google Maps integration, providing an intuitive way to visualize and navigate organizations globally. (Nebula MSP Pack license is required) * Refined the MSP Admin & Teams and corresponding Org-wide…
Zyxel Switch XMG2230 Series Release Note March 2026 FaOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG2230-28HP - V2.00(ACNN.1)C0 Zyxel XMG2230-52HP - V2.00(ACNO.1)C0 New Feature and Enhancements 1. Enlarge Multicast group from 1K to 4K. 2. Support querier flooding GSQ to all…
Question: Why was the SSL VPN client not receiving DNS IP on USG FLEX H device? Answer: The issue occurred when the DNS was set to “ZyWALL” or certain other combinations in the global DNS setup for SSL VPN. This configuration caused the SSL VPN client (e.g., OpenVPN or SecuExtender) to miss custom DNS settings. This…
Question: Why is the service status of my HA devices not updating after assigning a license? Answer: Make sure the correct serial number associated with your licensed device is configured in the Device HA Pro settings. Navigate to Device HA Pro page in your device's web interface. Enter the correct serial number of the…
Question: What should I check if DHCP and internet are not working on a Zyxel firewall? Answer: Check in this order: Confirm WAN link is up and has a valid IP/gateway/DNS from ISP. Verify LAN interface DHCP server is enabled with correct subnet, pool range, and gateway option. Ensure clients receive valid IP, gateway, and…
Question: How can I review firewall policy/rule changes in Nebula? Answer: In Nebula, go to Organization-wide > Manage > Change log. This page shows the administrator name and the configuration page where the change was made. Use time range and keywords to locate specific firewall rule changes quickly.
Running latest firmware on a USG20W-VPN. All my IPSec clients (SecuExtender on Win11/macOS, native iOS, strongSwan on Android) are IKEv2 only. The VPN gateways are configured as IKEv2 only - the IKE Version radio button is set to IKEv2 and greyed out (as expected). Despite this, the IKE daemon still engages with inbound…
Question: Remote access VPN is set up. I can connect, but I cannot ping devices on the LAN. How can I fix this? Answer: After the VPN tunnel is established, users should be able to access all required intranet resources. Please check whether the Security Policy is configured correctly. Also check whether the…
Question: When using the Captive Portal with the USG FLEX H series on Nebula, users are not displayed in the User section. Is this normal behavior? Answer: This behavior was identified as a bug. The fix will be included in the next official firmware release (version 1.39), scheduled for release around July 2026.
Question: Where can I find Live Tools on the firewall page? Answer: In Nebula, go to Site-wide > Monitor > Devices > Firewall, then open the target firewall to access Live Tools.
Question: Can I add additional memory to the USG FLEX 200H? Answer: No. Additional memory upgrade is not supported on USG FLEX 200H, and the hardware design cannot be changed.
Question: Why is the "INTERFACE" category missing from the Nebula event log filter? Answer: The "INTERFACE" category is not defined in the Nebula event log filter as per its current specifications. However, interface-related logs can still appear because the logs are not directly filtered at the device level. Specifically,…
Hi all, I have seen the instructions posted in the VPN section and followed them to install IPSec VPN on the newest MacBook with newest MacOS. Older MacOS and notebooks worked fine with the IPSec VPN. Before: IPSec VPN works for Androids and Windows and older MacOS, but does not work with the newest MacBooks with newest…
Hello, I have a couple of Flex 700H upgaded from 1.36 to 1.38, with multiple public IP addresses on each of them. I natted some services managed by appliances connected on the DMZ, among them a SSL VPN working with both TCP and UDP connections on port 443 on one of the public IPs. Since the upgrade, tunnels using UDP…
Hi, I noticed that when I enter Traffic Statistics - Session Monitor, and select "View: sessions by source IP" for example, I get the list of session grouped by source IP and the counter in the last column. If I click the counter, I get always "No data" as response. Javascript console reports Firmware 1.38. Thank you for…
I installed an FWA70 on remote site and I'm experiencing off line for 6-8 hours, than back on line for the same period. this happen for days after the installation. on the same site I runned a LTE7490-M904 for months without any problem. It is possible to enable any log to understand the problem source? thx
Hi, since Update to Patch 4 on my WBE660S and NWA55AXE i see a lot of kernel panics. Acces to admin is enabled, if you want to have a look. Last time: 2026-05-10 01:44:31Zyxel-Indoor660SystemDevice is rebooted by kernel panic! I can´t see any usefull entry in log before. Thanks for any idea. Christian
Hi, I noticed that if I have an Interface and an IPSec VPN with the same name, configuring Zone members has some issues: When you check one object, it checks both. When you add both, save, and go back to the configuration, they are doubbed and again, when you select one of they, all 4 will be selected Thank you for…
Dear all, I would like to request help with the web interface of DX3301-T0. When connecting from WiFi via local IP address, it works fine. When connecting from WiFi vial global (WAN) IP address, it is considerably slower. When connecting from my phone 4G connection via global IP address it is so slow that it times out and…
Hello everyone, As you declare PPPoE connection for a WAN interface you still see that the address assignment remains DHCP: It seems to me that this is a misalignment between settings. How can I solve it?
Hi there, one of my sites is having this issue, and could not see the SSID settings on website, can you please have a look? thanks!
Hey, I live in a shared home. For the first 2 days after this router was installed, the internet worked perfectly. Then it stopped working. When I try to use it, this happens: But the ISP router is working and supplying internet. Everything is correctly plugged in and switched on. We have done the off/on, restart thing…
Hi, editing "Transmit Hash Policy", changing from src-dst-ip-mac to src-dst-mac and viceversa, made the firewall unresponsive. I had another interface for configuring USG FLEX 200 H via Ethernet, so it wasn't the same LAG interface I was editing. HTTP access works, but I cannot use any command since it logs me out…
Hello everyone, inside an ORG I have 4 VLANs in this moment. It is essential that all of them DO NOT connect to VLAN1 and to ZyWALL. For this reason I went here: So I told the firewall to block these segments: As you can see I miss to deny VLAN20 to VLAN50, VLAN20 to VLAN30, VLAN20 to VLAN60 and so on for the rest. The…
I wonder if there is a new firmware version for the router DX3301-T0/DE ? The current firmware is V5.50(ABVY.4) D0. I'm curious if there's a new version for my model, and I personally own that router, not from an ISP. Thank You!
Hi! Who can help me out here, i'm looking for the latest firmware version for this older product. Issue is, seems like i'm unable to download this anywhere. Currently running on MAIN V1.00(AAKO.4) WWAN 1.15 LTE ALT3100_04_05_06_10_B8_LO Is there anyone who can hook me up with the latest and greatest version by any chance?…
Hi! I have an NBG6602 zyxel router that have worked great for a few years. Now it started acting up with my chromecast. I can configure my chromescast and connect it to the wifi using my phone, but my phone then can't find the chromecast. My phone says that it's either not connected to the same wifi (but they are) or that…
It seems to be a small hole in the back wall in the NR7101, does anyone know why? And can this hole be a problem with water ingress when the router is located in a harsh environment? Should it be blocked?
Tried everything to connect my router still cannot get it right
Hello all, I am a happy owner of the DX3301 and 3 WX3100 extenders. I have just checked the download center for a regular firmware update like I periodically perform, However, the firmware appear to be not present on on the download pages. I know v5.70 is out as per the user manual. I have checked the EoL notices as well…
I am trying to split my increasingly complex home network into several vlans for administrative security and ease of management DX3301 advertising material claims that the router handles multiple local subnets and tagged vlan support, however I have been unable to achieve the following: 1: Associating SSIDs with vlans (no,…
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Stables Speciality Coffee Co. ——————————————————————————————————————————————————————— Overview Stables Speciality Coffee Co. had just opened and had lots of customers who came to the café to work remotely. The café set up some charging points so laptops could be used as required, but the available WiFi wasn't secure. They…
Al Convergence Education Center ——————————————————————————————————————————————————————— Overview The Al Convergence Education Center in Incheon is designed for digital learning in Al and software convergence technologies. LG HelloVision developed the future classroom platform, Ring School. Students receive a laptop or…
