Circle partners can now enable Auto-Renewal for supported USG FLEX H Series security licenses directly in Zyxel Circle. Once enabled, your eligible license plan can renew automatically to help reduce manual follow-up and keep service coverage running smoothly. Why enable Auto-Renewal in Circle? More USG FLEX H Series…
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2026-04-01 14:49 (UTC+0) Resolved: 2026-04-01 15:01 (UTC+0) Issue Symptom & Risk: - Some pages are unable to load successfully. Note: This incident does not affect Nebula devices and their local network services if there is no any…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Elevated the MSP Portal with Google Maps integration, providing an intuitive way to visualize and navigate organizations globally. (Nebula MSP Pack license is required) * Refined the MSP Admin & Teams and corresponding Org-wide…
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 20.00. Started from: 2026-04-13 00:20 (UTC+0) Completed: 2026-04-13 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
Zyxel Switch XMG2230 Series Release Note March 2026 FaOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG2230-28HP - V2.00(ACNN.1)C0 Zyxel XMG2230-52HP - V2.00(ACNO.1)C0 New Feature and Enhancements 1. Enlarge Multicast group from 1K to 4K. 2. Support querier flooding GSQ to all…
Zyxel Switch XGS2220 Series Release Note March 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS2220-30 - V5.00(ABXN.1)C0 Zyxel XGS2220-30HP - V5.00(ABXO.1)C0 Zyxel XGS2220-30F - V5.00(ABYE.1)C0 Zyxel XGS2220-54 - V5.00(ABXP.1)C0 Zyxel XGS2220-54HP - V5.00(ABXQ.1)C0…
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2026-03-10 03:07 (UTC+0) Resolved: 2026-03-10 06:42 (UTC+0) Issue Symptom & Risk: - Firewall interface status on the interface setting page displays incorrectly. (Affected model: USG FLEX/ATP/USG FLEX H series) P.S. This is a display…
Zyxel Networks understands that advanced users—such as ISPs, system integrators, and networking professionals—often require greater flexibility to tailor network behavior to their specific needs. In the past, developing custom firmware such as OpenWrt-based software for Zyxel Networks access points often required users to…
BE Series Access Points Firmware Release Note February 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.30 Patch 3 C0. Supported Platforms (Click…
Zywall USG FLEX H Series Release Note February 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Hello everyone, remembering this thread: https://community.zyxel.com/en/discussion/32128/nebula-19-30-misalignment-in-firewall-traffic-statistics I'm doing a new backup -with another ORG- that has multiple sites: to be exact these examples are from a massive backup from Site1 to Site2. Both have Zyxel appliances, Site1 an…
Multy x其中一台突然斷線無法連線，重新設定也是連不到，需要韌體更新謝謝
Hi, I'm still having issues from the beginning after first installation. Signal losts, reconnections of Multy devices while other wired devices functioning fine, unstable connections, signal's strength changes. Installed firmware version V2.20 ABND.9 C0. I heared and saw that others got probably a bit newer version before…
Multiple VPN connections can't be established when there are two distinct networks on the same Flex 200. For example, you have a port with IP subnet address 192.168.1.0/24 and another port with subnet 192.168.10.0/24. If you attempt to create two distinct IPSEC Site to Site VPN connections it will fail. In this example,…
So fellas, I ran out of ideas. I have 2 S2S branches with the same LAN IP. So far I was unsuccessful with whatever NAT I tried on the central endpoint. What I am missing is that the Flex FW let me NAT a fake destination (one of the remote sites) match the tunnel and THEN does NAT - like any other FW I know. e.g. my real…
I've searched procedures/guides to configure L2TP connections between ZLD 5.x devices and MacOS computers. I found these… https://mysupport.zyxel.com/hc/en-us/articles/360005956720-Configure-L2TP-VPN-client-on-macOS…
I'm trying to connect via L2TP VPN a MacBook with Mac OS Ventura (13.4.1) fully updated. With the same zyxel-device username, Windows 10 works without issues. With Mac OS, both OS and firewall tells me that username and password are uncorrect, however they are. Device is a fully updated (5.37) USG Flex 100 W. For creating…
Hi all, I do have 2 access points in use (NWA50BE) and like to make some VLAN tagging. Using the Nebula cloud (privat user) for the management of the devices. I'd like to achieve 3 levels for my own use, for guest and for IOT devices. What is the best strategy doing so, please explain it in user friendly mode, as I'm…
Dear Community, I tried several settings derived from several articles in this forum, but nothing worked. In the end, this is the state: I created a dial-in connection for IKEv2-Clients using the wizard built into our ATP500. Whenever I try to connect, I receive "server not responding". Using the same setup to establish a…
Dear Zyxel Support Team, I hope you are doing well. I have a Zyxel VMG3625-T50B router (model: EG01V1F), and I am currently trying to find the latest firmware for this device. Unfortunately, I could not find the firmware file available for download on the official website. Could you please provide me with the latest…
Dear community, I'm currently experiencing issues setting up remote APs. All access points are registered in Nebula and part of the same Nebula site. I have purchased the Gold Security Pack license, which includes Secure WiFi. The Remote-AP capability is shown in the AP overview, however the function cannot be activated.…
Hello everyone, Today I've tried to configure the Tailscale VPN, but I've some questions about: Why is not possible to use Wireguard? I think that Wireguard is more affidable than Tailscale. Tailscale is a service on-top of Wireguard, end of support/develop, end of Tailscale service; instead Wireguard is a low level app,…
Hello, I want to make easy and secure management of my home network. I'm newbie on firewall management and configuration, so forgive me if I can't understand some terms. My network devices are: Fritzbox 7690 (DHCP disabled) Zyxel USG FLEX 50H (DHCP enabled on LAN Zone) Zyxel XMG1915-18EP (Default configuration with VLAN 1)…
We have external staff accessing company resources via smartphones and laptops. Previously we used IPSec IKEv1 tunnels, but now we’re moving to IKEv2. Smartphones are already set up with an IKEv2 “all traffic” tunnel (EAP auth with username/password, config payload works fine). Now we want laptops/PCs to connect via IKEv2…
Hi all, Two of the APs in subject just received V7.30(4) FW update directly via GUI, however Zyxel website shows patch 3 as the most recent version. No info found anywhere else either. And the firmware is dated 3/29. How come?
My Zyxel NR5111, Firmware Version V1.00(ACMP.3)C0 does NOT show the IP Passthrough option which I need for my Swisscom CAA option (APN name corporate.swisscom.ch) ! How can I correct that please ? Thanks, Peter Jansen
My isp appears to block any 3rd party devices from being on their network, does anyone know of a way to trick them by masking the ID of the zyxel modem/router? It works for a few minutes and then all downloading stops. I've got ip passthough working, I've set the MAC address. Is there any other setting that I can try?…
Добрый день. Можно мне пожалуйста прошивку не могу не как настроить через приложения. Работает не стабильно. Спасибо
Hello everyone, At night, I have the habit of turning off everything I'm not using; one of these is my networking, including my firewall. Every morning, I use automations to turn everything back on, and I'm finding that the firewall is no longer connected to the Tailscale network. Today checking the logs, I find this:…
Hi everyone,I am writing from Italy to report a critical issue that is bricking my Armor G1 (NBG6818) router. After a factory reset, it has become impossible to access the local configuration. The Issue: Every time I attempt to access 192.168.123.1, the router immediately performs a hard redirect…
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