Zyxel Switch XS1930 Series Release Note September 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS1930-10 - V4.80(ABQE.5)C0 Zyxel XS1930-12HP - V4.80(ABQF.5)C0 Zyxel XS1930-12F - V4.80(ABZV.5)C0 New Feature and Enhancements 1. 1.Optimized system stability and…
Managing your monthly Pay As You Go reports just got easier now! With the new Automated Report and Invoice Delivery feature, you can now have monthly PAYG reports and invoices automatically sent to specified recipients, helping reduce manual downloads and making it easier to keep the right people informed. ✅ No More Manual…
Zywall USG FLEX Series & ATP Series Release Note August 2026 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
BE Series Access Points Firmware Release Note July 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.40 Patch 1 C0. Supported Platforms (Click…
AX/AXE series Access Points Firmware Release Note July 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.12 Patch 0 C0. Supported Platforms (Click…
Precautions: Ensure the DC PSU is disconnected before installation. To reduce the risk of electric shock, properly ground the switch according to the User Guide (page 50 of XMG2230 series for example) before operation. If you cannot verify grounding, contact a certified electrician for assistance. High-voltage DC PSUs and…
Zyxel Switch GS1200v3 Series Release Note July 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1200-5v3 - V1.00(ACPS.4)C0 Zyxel GS1200-8v3 - V1.00(ACPT.4)C0 Zyxel GS1200-10v3 - V1.00(ACPW.4)C0 Zyxel GS1200-5HPv3 - V1.00(ACPU.4)C0 Zyxel GS1200-8HPv3 - V1.00(ACPV.4)C0 New…
Zywall USG FLEX H Series Release Note July 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Introduced Nebula Identity Federation Service (NID FS), enabling federated login through multiple identity providers, including Microsoft Entra ID and Google Workspace, using industry-standard OIDC for device-initiated authentication…
Overview Passkey authentication supports Cross-Device Authentication (CDA), allowing users to authenticate on one device using a passkey stored on another device, such as using an iPhone to sign in on a Windows laptop. CDA on apple devices like iPhone relies on QR code scanning, Bluetooth proximity verification, and an…
We are troubleshooting an IGMP multicast issue with a WyreStorm NetworkHD/NEXT 4K AVoIP system using three Zyxel GS1920-48HPv2 switches managed through Nebula. Network topology Switch A is the core switch and IGMP Querier. Switches B and C are configured as Aggregators. B and C connect directly to A by fiber; the switches…
On NWA50AX PRO devices, during rooming, the client's MAC address sometimes seems to be blocked, preventing internet access. I'm using 350 access points. I have NWA50AX PROs in the rooms, and WAX655E and NWA210BE in the outdoor areas. This problem only occurs with NWA50AX PROs. If a guest has three devices in the room, for…
I just purhased a Pro license with about 28 days remaining on my Plus license. I want to use Pro features right away, but I don't see a way to enable it, other than waiting for the Plus to expire. I can't use support chat because Pro is not active. Any suggestions to fix this?
The "Station Roaming" category selectable in the event log screen (most commonly found in the Zyxel Nebula Control Center or AP Event Logs) represents log entries specifically dedicated to tracing wireless client transitions (roaming) within your Wi-Fi network. Here is a detailed breakdown of what this category represents…
Hello, I bought a Zyxel NR7303 from a local operator, but I need to use a different SIM card now. Could you please generate the Supervisor password for my device? Here is my Serial Number (S/N): S240Z27004161. Thank you very
Hi all, After an update to the latest firmware (V2.40 ACIP.0) the device seemed to have difficult reconnecting to WAN (required second reboot to re-establish connection) router is connected directly to ONT using Vlan 10 hasnt had this issue with previous updates. This is also possible an issue with the ONT or cabling but…
Hi, I have not found a way to import a custom HTTPS certificate into Zyxel FWA510 firmware V1.70(ACGD.0)C0. There is a ZYXELcert one, but I have a Lets Encrypt one matching my domain and I would like to use it. After import in Security/Certificates/Local Certificate the imported certificate shows Validity From/To as…
Hello, I would like to decreare the minimum check period for a public check URL. Until now, the minimum is fixed to 5 minutes; this can be a problem, because, if the WAN IP change, the DDNS can check a public URL to know the new IP, in the worst-case scenario, only after 5 mins after the change. Is possible to change this…
Several Nebula releases ago an Edit button was added to quickly rename a Switch or Access Point. It would save time if an Edit button could also be added to several other parts of the interface, namely Add an Edit name button beside each device the Client list. Currently to rename several clients you have to click the…
Hello everyone, I have a customer of mine that got two USG firewalls connected via WAN with the same internet service provider, using two different private static IP's on the same subnet. The first one manage the company network and the servers, the second one manage the security systems network and the machinery network.…
Hi support, I'm using 2 WSR30 which have following details: firmware: V1.00(ABMY.13)C0 Multy app version 2.6.4.250701 (under android) When using 'Diagnose' to checking speed test, I found that the connections between my Multy and internet always shown as 'SD' status (it should be 4K status)? Please see detail in attached.…
Hello, I have fiber WAN with 100/100Mbps (Download/Upload). Always gives more than that typically 110/120Mbps. When I activate BWM in 50H, upload drops to max 80Mbps. No specific impact on download. And this happens even if there is only the Default rule in BWM, no other rules added. I have tested this with the ISP own…
Hey Zyxel community, I have 4 NWA130BE distributed in the building and basically configured exactly the same way (except individual properties) and supposed to work as a "mesh" network. Their coverage overlaps. Until 7.20 this worked well but since then I noticed (particular for two APs) that from time to time an iPhone 16…
Hi, We purchased a new GS1920-24HP switch. SNMP is enabled at the site level and works fine with all other switches, but not with this new one. Please let me know what I can do and how I can enable SNMP on the new switch. Thanks!
Hello, I've an USG Flex 500H and would like to buy an FWA510/515 as connection backup. I use the USG Flex 500H with WAN (on port P1) that do a PPPoE over VLAN; in this way my network use the single WAN point to exit on internet. Now, with also the FWA, I can connect it on port P2 and use the firewall in dual-WAN…
Hello Zyxel Team / @Zyxel_CSO , I recently purchased three brand-new NWA50BE units from Amazon to conduct testing with OpenWiFi / OpenWrt. When trying to register them on the Waiver Portal, after entering the serial number the Model Name lookup shows: Device not found Device Details (same for all 3): Model: NWA50BE…
Hi! My NR5103E V1 is stuck on the Tre beta build V1.00(ACDJ.2)b1_D0 and that I'm using it on Telenor. My router's serial number is S230Z10007551, could Zyxel support manually push the latest firmware update straight to my router over the internet, please?
Hello, I'm need the supervisor/root and admin password of my NR7303. S/N: S240Z27004161 Thanks
Hi we have an EX3301-TO, we want to disable the wifi, there is a Wifi On/off button on the device, it does nothing. In the console if you go to WiFi settings you can switch off the 2.4G but you cannot disable the 5GHz as it says that cannot be disabled when MPro mesh is enabled. No where on the console connected to the…
Non trovo nessuna etichetta vorrei ripristinare i parametri di fabbrica.S/N S250Y52001217 Grazie
Lost password sticker for Zyxel NR7302, need default factory password for S/N: [S240Z19004930]
I have configured WAN2 to bridge to LAN2, but it is not working. The ONT has a functional WAN1 interface for routing. I retrieved the ONT configuration via the OLT console. I added two commands to compare the VLAN status for the WAN1 UNI port and the WAN2 UNI port. I would appreciate your help: OLT1408A-C# sh remote ont…
Hello Zyxel Team, I am currently working on a firmware upgrade activity for the following Zyxel switches: MES3500-24F Current firmware: V2.00 Firmware date: 03/28/2012 Target firmware identified: V4.00(AABG.6) Target firmware date: 08/08/2018 MGS3520-28F I am looking for the latest supported firmware image for this exact…
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Cosmetics company ——————————————————————————————————————————————————————— Overview At the logistics center of a large cosmetics brand in Icheon, Gyeonggi Province, spanning 16,000 square feet, seamless connectivity and secure data transmission were essential. The warehouse handles the full logistics cycle from receipt and…
Cloudsetu Pvt. Ltd. ——————————————————————————————————————————————————————— Overview Cloudsetu, a leading multi-cloud data center infrastructure provider in Jaipur, India, faced critical challenges protecting its distributed cloud infrastructure from evolving security threats while maintaining high availability and…
Municipality of Seuzach ——————————————————————————————————————————————————————— Overview The municipality of Seuzach needed to optimize its IT infrastructure to enable centralized, efficient, and secure network management across all public institutions. To achieve this, the municipality modernized WiFi management…
