AdBlocker on mobile browser page for Circle payments

GiuseppeR

Hello everyone,

I would like to understand why the Circle service highlights AdBlocker issue on a mobile browser blocking buying licenses:

Of course I tried multiple times, of course I have no AdBlocker there.

How can I solve that?

Zyxel_Tina

Hi @GiuseppeR,

Could you let us know which browser and device/OS you're using to access the Circle payment page?

If you are using Safari on iOS/iPadOS/macOS, this "AdBlocker detected" message can sometimes be triggered by built-in Safari settings or extensions, even without a dedicated ad-blocking app installed. In that case, Apple has a helpful guide you could use to troubleshoot: https://support.apple.com/en-gb/102524

If you're using a different browser, kindly let us know and we can look into that direction instead.

GiuseppeR

Hi @Zyxel_Tina

Tried on 2 different iOS devices, via Safari, latest iOS version. iPad Pro and iPhone 15 Pro Max.

I’m going to look into that guide, because it is the first time I meet this issue

Maverick87

Do you have a sort of AdBlock extension for Safari?
For example I use AdBlock and I've configured also the extension into Safari

GiuseppeR

Hi @Maverick87

no adblock on Safari that is the strange part. Maybe it is incompatible with Safari used as a web app?