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[Release Note] Nebula Control Center - 19.10 software Release!
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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NWA50AX WiFi does not show up
Hello everyone, I have a NWA50AX and would like to set up a WiFi network without internet access. The WiFi is shown as active in the settings of the Nebula app, but I don’t see it in the list of available networks. The access point initially blinks green/orange and after some time blinks blue. Without LAN Connection the…
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Collaborative detection & response missing with USG Flex 500H on Nebula
Is the Collaborative detection & response no longer available when using a USG Flex 500H? Or is this a feature that is planned to be added back at a later date? Or am I just not seeing it because I have all the WAPs in my lab currently disconnected?
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Nebula Pro Trial Pack License Not Working
Hello, I activated the Nebula Pro Trial pack 30 day license. However there is a banner on top saying I am using the Base pack. How do I apply the trial license? Thank you.
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Ownership transfer
Hello, i am trying to transfer a device to my organization over support since a few weeks, but nobody replied :( who can help me with that?
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Nebula - The action can not complete due to unexpected error!
Hi, as of today, I can no longer establish a remote connection on any Flex-x00H firewall. I've tried different organizations and different sites, but I always get the same error message when I try to establish the Remote configurator or Remote SSH: The action cannot complete due to an unexpected error! Thank you
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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Nebula 19.10 - Switch "Port advisor" widget
Hello everyone, I see a new widget inside Nebula portfolio. I tried it inside an ORG of mine, and I see this: While I have there some PoE devices, I see there is zero value on PoE line. I suspect that PoE detection could lead to some PoE errors… is it available some documentation on this widget?
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Multiple providers
Good day! Thank you for your answers to the previous questions. Now I have encountered the fact that having several providers, I have micro switches between them, which lead to a break in communication. Tell me, where can I correctly configure the broadcast of a certain LAN zone to the provider I need? Now each provider is…
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FWA510 drops connection after a few hours
Just got a FWA510 and been trying to use it over the weekend. After the unit has been turned of for 3-4+ hours it starts dropping the connection, I'm guessing it's loosing connection to the mobile network after looking in the logs. Once it starts dropping the connection it will keep on doing it randomly several times an…
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Nebula 19.10 - Topology error
Hello everyone, I have this issue: As you can see I have 7 devices that (looking at the Topology graph) seem to be linked directly to the firewall while they are connected to switch2 that you can see below. I have the firewall -> first poe fiber switch1 to APs and double DACs to switch2 -> switch2 for everything else. All…
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Firmware upgrade from Nebula 19.10 - error with XGS1930-52HP
Hello everyone, I tested the firmware upgrade option from Nebula 19.10 to newest hardwares' firmwares. I tested APs, switches and firewalls. Everything seems smooth, except with XGS1930-52HP: I tested it twice. As you can see here: And here The "last upgrade time" is updated but no firmware update was completed…
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Drastic throughput drops recently.
Until the last week or so (when one of my APs bricked itself, and I had to buy a replacement) I was able to get my full bandwidth on speedtest.net (approx 420mb/s) if I was in the same room as one of my NWA130BEs, and throughout the house I was able to get between 100% and 70% of the bandwidth. Recently, I am getting less…
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High Ping & Slow Wi-Fi on NWA50AX Access Points – Wireless Only
We are facing high ping latency, slow speed, and unstable wireless performance on our site "Office". We are using four Zyxel Nebula NWA50AX Access Points (2 per floor). Issue: Wireless users experience: Ping spikes over 1000 ms (even to our own gateway) Packet loss Slow speeds Wired connections are stable. Actions Taken:…
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"Remote access VPN" in Nebula not visible
Hello community, we have a "Zyxel USG Flex 100HP" and want to provide Client-to-Site VPN. We have read in a couple of documentations / articles that its possible via Nebula e.g.…
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USG Flex 200 allow a specific URL
Hi, We have a need to allow a specific youtube URL like: https://www.youtube.com/watch?v=cOG7j9C4kVs&ab_channel=FazendoNerdice on top of our security policy that blocks the youtube as a whole. Is it possible to accomplish this using an USG Flex 200 registered on Nebula?
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WPA Enterprise using cloud auth and EAP-TLS?
Nebula AP with WEP Enterprise and cloud auth is currently using the insecure PEAP-MSChap2? Can it be configured with EAP-TLS?
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Blank widget for Security Router family
Hello everyone, I have an Organization with a blank widget: There should be written the MAC address of the PC that triggered the filter but it did not show it. I see it only clicking on the widget:
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Problème interface Gui
Je n'arrive pas à accéder à l'interface gui du routeur scr50axe en wifi ni par le port lan 1.2.3.4 Merci d'avance
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NWA130BE not responsive
I have two NWA130BE that have been working fine. Today I needed to upgrade the firmware and the main (gateway AP) updated and works great, but the second wireless AP (dining room AP) is not showing as online, but the LED is solid green. I have tried power cycling and resetting but I am not able to get it responsive. The…
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Site-to-Site VPN: Private Subnet or real IP parameter in Nebula section
Hello everyone, if you look into Zyxel documentation you can find this example: https://support.zyxel.eu/hc/it/articles/15366638605714-SCR50AXE-Router-sicuro-gestito-dal-cloud-Configurazione-in-Nebula-e-Guida-introduttiva#h_01HG8FKQCTA7RRXNMTXDQWFFVV to be exact you see this section: There it is told to use 192.168.10.0/24…
