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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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[Release Note] Nebula Control Center - 18.20 software Release!
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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SCR 50AXE vouchers
Hi, I've just bought a SCR 50AXE and I need to implement voucher authentication. The option voucher appears after activation Nebula Pro Trial but the sign-in option does not. Is that option only available for APs? I thought it could be used as an AP. Or is it because the trial license still appears as "IN PROGRESS" ?…
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Flex200 - maybe routing policy limitation?
Hello everyone, I need to split my LAN, routing its traffic to WAN1 and WAN2. Considering public IP (WAN1) and speed (WAN2). So I have LAN_IP1 to go on the internet via WAN1, while the rest of LAN1 via WAN2. WAN1 is only for a specific IP assigned to a server (and for emergency internet backup). So I set the active rule to…
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Hello I need help opening port.
Hello I need help opening port. I have configured as follows: I use FLEX700 firewall device. thanks
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802.11r (Apple) client capability not visible anymore in Nebula
dear Zyxel, since changing my SSID to vlan-tagged we noticed that Iphone/Ipad-clients do not show 802.11r capability anymore in Nebula client overview; only kv. Samsung Galaxy clients are still showing kvr. This is with both assisted-roaming and 802.11r enabled. Previously, without vlan-tag, these Apple clients were…
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I have 2 model of zyxel - (1) USG FLEX 700H (2) ATP200
@Zyxel_CSO: Will both firewalls, the USG FLEX 700H and ATP 200, use the same commands over SSH to fetch details such as user information, zone details, and other settings? Could you provide a list of Zyxel models that use the same SSH commands for retrieving such details?
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da qualche settimana non accedo piu al portale nebula non mi fa recuperare password delle email
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NO Connection to NCC but AP is working at the standalone mode!
My WBE660S AP is online and connected at the NCC, I tried to install my second AP, a NWA130BE, but as you see it is not connected to the NCC. The local installation worked and the A is broadcasting a Wifi net on witch I can surf at the internet. So I really don't understand what to do? I also have a second NWA130BE, but…
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How can I get out my device from Nebula Cloud?
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NWA50AX V7.00(ABYW.2) - Strange behaviour with 2.4 GHz
Hello everyone, I have a pair of APs in an organization: with strange behaviour regarding 2.4 Ghz WiFi. I set a standard SSID with all frequencies enabled: as you can see there is nothing special. Name this SSID like "WIFI-Master". Anyway, also after rebooting the APs, I was unable to see WIFI-Master transmitting at 2.4…
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HELP - Netconf connection is disconnected. Wifi connection is slow or disconnecting
Hi, Can anyone please help to have a look at the issue with one of our wifi APs. There is all sorts of stations connecting and disconnecting as well as being disconnecting, blocked or deauthenticated by key handshake fail. We are also getting 'Netconf connection is disconnected' and connecting again on the logs. Sometimes…
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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Email notification about switches firmware update
Hello everyone, just to tell Zyxel team that in the emails regarding switches update I'm receving all of them with a typo inside: As you can see there is twice the same switchs word.
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Nebula Active Directory Authentication Group Attribute
Hello, i'm trying to configure Nebula Authentication Server linking my AD server, the integration works as aspected except for Group Memeber Attribute. In my AD server i have a group called (CN) domain.local/group/WifiGuest, so I wrote in the field the name ""WIfiGuest" but if i try to login with an user included into that…
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Can Not Change Ownership In Nebula
I am trying to change ownership of devices we managed for a customer now that they are leaving. However, the Change Ownership option is "greyed out". What must we do to transfer those 12 devices to another owner?
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USG felx 200H/100H Next-hop vpn limitation
Hello I have a main site that requires traffic from an off-site location to route through a VPN to reach the main site. Unfortunately, configuring a next-hop VPN is not currently supported on the USG FLEX 200H and 100H devices. Is there an effective workaround for this limitation, or will I need to wait for this feature to…
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Zyxel FWA510 fan making consistent noise
Hello, It has been 10 days now since I received this router. It was all good until last night when the router started making consistent noise. I believe it is a fan who is consistently running. It needs to restart to stop that noise. It is all quiet for a few hours after the restart and then there is a consistent hissing…
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Securing network
Hello, We are still very busy with our project. We want to secure the network. We want to create a situation that not everybody can just plug in an cable en connect their pc with our customer network. So for switches we will disable ports which are not in use. But then we still have the posibility someone pulls out an…
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Enable wireless bridge
Hi. I am for first time using on my NWA130 wireless bridge. I am using Nebula to control my network with total six NWA 130. Two questions Which port should I use when connecting a device ? Wan port or Lan port. Does it matter which port I use ? I am running the device on mesh mode connecting wireless to an other NWA 130…
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AP Regristration in Nebula Failed
hi i have 2 AP NWA1123 ACV2 from Kleinanzeigen.de infortunaly the AP dont have QR Code for regristration and the Portal say registred for other User Can Help me ? AP1 <Content has been removed due to privacy concerns.> AP2 <Content has been removed due to privacy concerns.> Thanks best regards Juri
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FWA510 NR 5G - Keeps disconnecting from 5G
Hello, I live in area where I am fully covered by 4G LTE and 5G NSA. My router FWA510 connects to both of them, but after a while it disconnects from the 5G and I have to go in the router configuration web page, Network Settings-mobile broadband-band settings and change to any value and then go back to 5G-NSA/4G autoswitch…
