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[2026 September Tips & Tricks] How to Replicate Configuration to a New Site
The Replicate Site Configuration feature allows administrators to quickly deploy a new site by copying the configuration from an existing site. This significantly reduces deployment time and ensures consistent settings across multiple sites. This feature is especially useful for organizations or MSPs that deploy multiple…
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Nebula switch stable firmware version update
This discussion has been moved.
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[NEBULA] What model supports Nebula CC currently?
This discussion has been moved.
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WPA3 Enterprise 192bit encryption?
Hi. I finally got myself a WiFi7 device and decided to give WPA3 enterprise a try but I’m having issues with it connecting to the network with WPA3 it keeps on going down to WPA2 and WiFi6 ax. Does my wbe660s and nebula support 192 bit encryption and can I turn off transition mode on WPA3 enterprise? Googling gets me…
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PSA Integrations for MSP
Hoping we can get some PSA integrations for the MSPs in the group. It would be great to have client, site and hardware data along with licensing passed to a PSA so things are easier to manage - especially licensing renewals. Currently, we are using HaloPSA but also see a need to integrate with Connectwise Manage and…
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How can I flush the DNS cache of a USG LITE 60AX?
I had a client connected once directly via WLAN to the WAN gateway, an AVM FRITZ!Box which is now again connected to the Zyxel WLAN. But nslookup of this client still lets the USG report [client].fritz.box with its old IPv6. This is a show stopper, I expect I will have to reboot the USG LITE 60AX which breaks current…
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NWA130BE (Nebula mode) won't upgrade to latest firmware
NWA130BE won't upgrade to latest firmware from Nebula. Also tried to FTP upload latest firmware. The AP reboots during both firmware upgrade methods, but stay on version 7.30.4 Please assist
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USG Flex 200 (Nebula mode) won't upgrade to latest firmware
We have several USG Flex 200 routers. 1 of the routers can not be upgraded via Nebula to the latest version. Wheb I try to upgrade from version V5.42 to V5.43 the upgrade starts, the device restarts and when booted, it still runs the V5.42 version. Other devices don't have the problem. What can be the reason? Thanks for…
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Nebula - topology
I have seen under the topology tab in Nebula two functions which I don’t know the mening of. The minus sign after the ap - which can be switch to a plus sign The straight line and also a curved line between two of the ap - but only these The others are only connected with straight line see what I have circled. can you…
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Site-to-Site VPN (Nebula SD-VPN, Hub-and-Spoke) — "No proposal chosen"
Environment Nebula Hub-and-Spoke SD-VPN. Hub = HQ, Spoke = one store. Hub: USG FLEX 200, V5.42(ABUI.1), MAC D8:EC:E5:78:60:AB, public IP 82.66.18.xxx. Spoke: USG FLEX 200, V5.42(ABUI.1), MAC FC:22:F4:F6:C1:59, public IP 82.127.155.xxx. Both "Up to date (Stable)" in NCC — identical firmware, config sync OK. A third,…
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iPhone 17 (x2) showing offline after roaming between Smart Mesh AP's
I have 2 x NWA50AX in smart mesh mode, Managed by Nebula, I have noticed that my iPhone 17 devices show as offline in Nebula after roaming between the 2 x AP's and never come back as "online". Event log shows that roaming is taking place, but the iphone17's never show as "Online" again. The iphones are still working…
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VoIP traffic priority with FLEXH series Firewalls
I am starting to ugprade my Nebula firewalls from USG and ATP models over to the newer USGFLEX H models. One thing I notice is that the Traffic Shaping is different. It looks like we have DSCP options, which is great! I am wondering if there is some guidance from the Nebula team on what is required to ensure that VoIP…
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Please update the procedure
Hi, the procedure for removing a device from Nebula may not resolve the issue if the firmware is old. Add a first step: Make sure the device firmware is updated. https://community.zyxel.com/en/discussion/17872/how-to-remove-your-device-from-nebula-and-administer-it-locally
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How do I stop my NWA50AX from rejoining previous owner's Nebula account?
I bought an NWA50AX from eBay a couple of months ago. I reset it and set it in "standalone mode". I have been using it with no problems since then. A few hours ago, my AP disappeared and could no longer be seen by any devices. Connecting to the web interface I was informed that: "Login denied Note: This device is managed…
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Customize captive portal since release 20.10 Nebula
Hello, The customization of our wifi captives portals does not work anymore since the release 20.10 of Nebula Cloud. It is normal?
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Login Password
Hi There, I moved my device to a new location/site and did the factory reset. Web login into to try and rename the SSID but the factory logins does not allow me in
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Setup wizard is worthless
new equipment, thinthinking the wizard was the first step, the it won't advance past the license page. Now, back in the wilderness, thx for nothing. Great introduction.
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How i can delete my nebula-Account?
I created my Nebula account incorrectly or incorrectly and can no longer correct my settings. None of the possible combinations between password and name work. I would like to start over from the beginning, but I can't change almost anything in the settings. How can I delete the account? I ask for your help.
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Removing devices from zyxel account.
Hi all I`ve sold a switch that was connected to Nebula cloud solution, and deleted it from site and organization, but still it is connected to my account. anyone have a suggestion on how this can be removed completely ?
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Nebula 19.30 Live Tools for H series - missing options
Hello everyone, today I needed to check a traceroute from an ORG that had difficulties reaching a website. So I went here on "old" firewalls: to check it and there was the option working properly, while on some other sites with newer firewalls like USG FLEX 50H I had no option to have quick network tests like Ping,…
