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[Release Note] Nebula Control Center - 19.10 software Release!
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Nebula switch stable firmware version update
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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snat nebula
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Hardware Freezing for a few seconds at a time
I have a NWA130BE that is acting up. All wireless traffic will drop at random times and during those few seconds (10 to 20 seconds) I am unable to access the web interface from a wired lan connection as well. diagnostic file has downloaded by Zyxel Melen I have uploaded the diag info that was collected from right after one…
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Nebula Auto Naming Wired Clients
I've noticed what I think is some new (useful) behaviour in Nebula in the last few months. It used to be that when a Windows PC is connected via ethernet to a Nebula Switch, Nebula would just show the PC's MAC address as the client name. Recently though I've seen Nebula is now detecting the OS as "Windows 7 or newer" and…
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api version
Hello, I see the API is upgraded to version 0.1.33, that's nice, i can create organizations. Is there a roadmap for further upgrade plans for the API? Because for me still a lot of options missing in the API. I can write them all down, but maybe if i see a road map for future upgrade plans, maybe it would make life a…
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Failing to add a brand new ZyWALL Flex 100H to Nebula
Hello, I'm attempting to add a ZyWALL FLEX 100H to our Nebula account, I've created the organisation and attempted to add the device using the serial number and mac address but it says the device is already in use. I've checked in more > My devices and services and the device is listed in here however it's not linked to an…
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MSP Organization settings / Error / link BIND not working
in the menu "Organization-wide>Organization-wide manage>Organization settings", the link "bind" doesn't work. I want to bind an organization to a MSP, so the MSP can manage the organization. I'm the owner of the organization. kind regards Gianmarco
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Trying to set up Site to Site VPN between LITE AX60 and USG FLEX 200
I have set up a VPN tunnel, it appears to be up, but I cannot ping across the tunnel. I assume I'm missing a route or a policy, but cannot figure out what I am missing.
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Client behaviour - Application usage details explanation
Hello everyone, I have a client inside a network that seems to have something related to Avast: In reality it is a domain client, without the possibility to install anything. So I remotely connected to it looking for Avast traces but I did not see something reasonable considering the quick analysis. Which sort of way of…
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Permanent banner for scheduled regular upgrade
Hello everyone, during these days if you enter an ORG with a SCR50AXE that is planned to be upgraded, you see this banner: The problem is that it remains there also when you change to another ORG with 60 LITE or Flex just updated to latest firmware. If you click on its X to close it, and then you go to another SCR50AXE ORG…
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Nebula Device status On, but cannot reboot device today at 14:40
Dear Sir / Madam, We checked Nebula Device status On, but cannot reboot device, please advise us. Thank you. Group: Cyber ORG: Tinson SITE: HK, VNM and Device log show as below:
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Logging function - Syslog or else?
Hello everyone, as per law request I need to send logs of my ORGs to a Company that saves them for months following specific retention policies. Which sort of logs I can use with Nebula? Is there a way to send them automatically somewhere else, like a syslog server? When you have large networks like this one: it would be…
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AVoIP Setup with Nebula
Good afternoon, sorry if any of my questions are very basic, just learning as I got thrown in the position of needing to learn to setup the networks for our AV system. We have just switched to Zyxel and I am setting up our first couple of WyreStorm systems with them. The systems consist of a USG Flex 50, (3) GS2220-50HP…
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Widget malfunction - "Clients by manufacturers"
Hello everyone, this morning I have all the ORGs with this malfunction: How can I solve this issue?
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SSID range weakens when the captive portal is enabled
Hello everyone, I’d like to share an issue I’m encountering across several sites where I’ve installed multiple Wi-Fi access points (NWA50AX, NWA90AX, NWA50AX PRO, NWA110AX). Everything works perfectly with a basic configuration. However, as soon as I activate the captive portal (e.g., click to continue, Nebula Cloud…
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Nebula Orchestrator Zyxel VPN300 status red issue
Dear Sir/Madam, Our device is work normally as below, but in Nebula Orchestrator the device status is off. Please advise us. Thank you.
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Losing data in connection usage
Hello everyone, when you want to see how much traffic a device had used during last 30 days and you select an app (for example Instagram): And you have a change in DHCP (so same MAC address and different IP) there is NO way to see which was the traffic done with that MAC address with x.x.x.10 IP and which traffic was done…
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Global Management VLAN / LAN
Hello, I have a USG 200H (1) + GS-1920HP (2) + WBE-630S (20). In the USG 200's LAN configuration, I set a LAN (Lan_Management IP: 192.168.88.254/24 P4,P5) + Guest VLANs (172.xxx. VLAN 172) P4,P5 + LanDevice (10.10.x P6-P7-P8). In the Nebula switch settings → I set 88 Management VLAN (Mgmt VLAN). On port P25 of the switch,…
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GS1920-48HP don`t connect to Nebula
Hello. I have a problem. My GS1920-48HP switch failed under warranty. The supplier replaced the switch with a new one. The problem is that this new switch is added to Nebula, but its status is OFFLINE. I can access the switch via the web interface, but I would like to configure it via Nebula. Firmware information on the…
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Zyxel SecuExtender VPN Client - IPSec and SSL VPN Client
Hi Guys We’re receiving multiple requests for SecuExtender VPN Client (IPSec/SSL) licenses for USG FLEX Firewall's, but Brazilian channels show no availability. Could you please confirm: Lifecycle status: active or EoS/EoL (include SKUs, OS support). Regional availability: Brazil/LATAM inventory or ETAs; if EoS/EoL,…
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Captive Portal USG Flex 50h
We used always the captive portal for the Flex 200, but this is still missing for the Flex 50h. Any idea when this will be included for the Flex 50h in Nebula?
