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[Release Note] Nebula Control Center - 19.30 software Release!
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
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Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
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USG Lite 60AX DNS issues
I recently installed a USG Lite 60AX and configured static IP on WAN interface with manual DNS (primary 8.8.8.8 - secondary 1.1.1.1). Since i couldn't establish an IPSEC vpn using remote peer FQDN, i checked dns lookup and found out that it's resolving a really old public IP for the FQDN. VPN establish correctly if…
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Devices in mgmt VLAN reachable by VPN and local Clients
I have configured a mgmt VLAN in my test network, ID 168 I have USG Lite 60AX, GS1920-24HP and NWA1123. I followed the procedures described in the FAQ, and everything seems fine. Switch: This is the trunk port profile, for USG and AP: This is the trunk port profile, for client (VLAN 10) And this is the AP configuration:…
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Set static ip client
I looked at YouTube -Shawn Rogers - how to set static ip on client. But when trying to follow his instructions I realise that my Nebula doesn’t look the same. See below. My “reserve ip” is grayed- how to activate. Below what is it in Roger’s presentation Below what is look like in my Nebula. I want to activate grayed…
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Missing mesh option creating WiFi network
I have two Zyxel Ax1800 access points and a Zyxel EX3301-T0 router. I want to create a mesh network and have followed the set up video but in the WiFi network section of the Nebula App the set up videos show a slider ‘Smart Mesh’ but it doesn’t appear in my App. I can’t work out why and it’s preventing me connecting one…
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Cloud authentication
Hi, Please could you provide some details regarding the cloud authentication? We use the MAC-based solution and would like to take a closer look. The reason is that we had a bad experience with it last year. Some questions: What happens if the site goes offline temporarily (no internet connection)? What happens if the…
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Nebula 19.30 Live Tools for H series - missing options
Hello everyone, today I needed to check a traceroute from an ORG that had difficulties reaching a website. So I went here on "old" firewalls: to check it and there was the option working properly, while on some other sites with newer firewalls like USG FLEX 50H I had no option to have quick network tests like Ping,…
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NWA50BE Nebula License
Hi, I have a Nebula PRO license. I would like to add a NWA50BE Access Point. I suppose I have to buy a license. Which code? LIC-NPRO-ZZ2Y00F is correct for the 2Y license? Thanks!
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NWA50BE Nebula registration
Hi, I have a NCC account with two firewalls registered in two different sites. I need to register my NWA50BE but once mac and serial are inserted I receive the message "You are adding devices(s) without proper NCC license to organization, it will cause license problem and advanced features will be disabled if didn't assign…
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About WAN DNS on USG LITE 60AX
In the monitor section of Nebula, for my USG LITE 60AX router, I see the WAN status showing the IP address from my ISP, the connection type (PPoE), a gateway IP address, and two DNS server IPs. But the latter two differ from what I set in the LAN settings, namely 8.8.8.8 and 8.8.4.4. It seems to me these DNS IP addresses…
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Strange widget values: "Access points by usage" VS. "Access point clients by usage"
Hello everyone, I have a site with a security router + 2 APs. If I look at these two widgets I see huge difference in value: Both of them are summarizing last 24h but on the left you see only 7 MB of usage. Does "access point by usage" include also traffic spent via security router?
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Nebula 19.30 unable to update a Flex 200H with 1.37
Hello everyone, this night at 02.00 was planned an update to a 200H to 1.37. Right now I still see the alert: about the update that should have been done, but the firewall is still at 1.36: Have I to update it manually via local UI?
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removing unknown nebula account?
HI New to these discussions. I recently bought a secondhand Zyxel fwa710 off ebay. it appears it is locked to a (unknown ) Nebula account? I stumbled across a post recently, where it says Zyxel support might be able to help with this. Happy to provide proof of the purchase. Many Thanks for any help in advance. Riccy
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How to connect cabled devices to mesh network?
Finally, I've accepted that I need to leave my Multy devices behind. (even though they still do a good job) I have a network setup that includes a WAN router (no WLAN) and NAS (Synology) in the basement. A cable leads to a LAN switch on floor 1. The switch connects three devices: PC, outdoor camera base station, mesh…
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Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
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Nebula H series firewall vpn, split tunnel
In the new H series firewalls, firewall version 1.37, the windows script does not include the split tunnel option any more, it has to be done manually via powershell. is this a bug or was it intentionally left out. Or at least it doesn't work. Using windows own vpn client
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Zyxel air app only showing 4G
I definitely have 5G as FWA 710 internet speed test on PC reporting 140mb download. (also phone carrier status reports 5G signal). Uisng the air app to best position the router but it only reports on 4G. This may be from a different tower? I need to use the app to optimise 5G form a 5G tower? Can you advise?
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XGS1930 and MAC filtering on a port
Hallo, can someone help me if XGS1930 does support MAC filtering on a port, so only a LIST of supported MAC are allowed on this port to connect? If it is supported, how can i configure it and is configuration also possible over Nebula? Thanks Wolfgang
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move a site
Is there a trick to move a site from one organization to another without having to reconfigure the devices? Thanks
