-
[Release Note] Nebula Control Center - 19.30 software Release!
This discussion has been moved.
-
Security appliance backup & restore adjustment in NCC 19.20 Release
This discussion has been moved.
-
Nebula switch stable firmware version update
This discussion has been moved.
-
[NEBULA] What model supports Nebula CC currently?
This discussion has been moved.
-
Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
-
VLAN Tagging how to setup in Nebula
Hi all, I do have 2 access points in use (NWA50BE) and like to make some VLAN tagging. Using the Nebula cloud (privat user) for the management of the devices. I'd like to achieve 3 levels for my own use, for guest and for IOT devices. What is the best strategy doing so, please explain it in user friendly mode, as I'm…
-
Suitable repeaters for Nebula FWA510
A new question about suitable repeaters. According to the manual and what I've read here at Community, the Nebula FWA510 lacks support for Easymesh. I need a repeater with two Ethernet ports for connecting devices and another to amplify my wifi outdoors. I can't find anything on the Swedish market that I can see obviously…
-
Missing app and traffic counters inside "Firewall network applications" widget
Hello everyone, remembering this thread: https://community.zyxel.com/en/discussion/32128/nebula-19-30-misalignment-in-firewall-traffic-statistics I'm doing a new backup -with another ORG- that has multiple sites: to be exact these examples are from a massive backup from Site1 to Site2. Both have Zyxel appliances, Site1 an…
-
Remote-AP function disabled despite correct license/hardware
Dear community, I'm currently experiencing issues setting up remote APs. All access points are registered in Nebula and part of the same Nebula site. I have purchased the Gold Security Pack license, which includes Secure WiFi. The Remote-AP capability is shown in the AP overview, however the function cannot be activated.…
-
Nebula Policy Route malfunction with VPN Orchestrator
Hello everyone, I went to this section: to route a pair of specific LAN devices via wan2 internet connection. I have 2x wans on that site but I need that both of those LAN devices go on the internet ONLY via wan2. No backup via wan1. The problem is that I have also a VPN (VPN that is working via wan2 only too) on that ORG:…
-
FWA515: No SIM Card Detected Error (5G+WiFi Good, Internet/WAN Access/Connection Down
Hello, I have a FWA515-EU0102F and it’s fairly unused. The globe/world light is red, the 5G is blue+blinking and rest are green. My router worked good 1 whole week, and now for about 5 days it hasn’t been working (except once for 30 mins). On Sunday I wanted to test with Pildyk call/sms/internet SIM compared to home…
-
Client List can initially show the wrong information
This has been happening for a long time (years?) and I just work around the problem, but I thought I would post this to see if it can be fixed. Problem: when first going to the Client List with a non-default time frame set, the list initially shows the Client List for the default time frame [even though the non-default…
-
Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
-
Cloud saving mode activated after less than 30 days.
Hi! My Nebula Cloud saving mode is activated again and again despide regulary admin logins on the same organization. For example (logins): 2026-04-03 20:xx:xx «— Cloud saving active. 2026-03-21 22:11:55 2026-03-13 11:46:01 2026-03-12 16:16:24 They say it's only activated 30 days after the last admin login to an…
-
SCR50AXE and GS1915-8 - Double topology error on 2 different sites
Hello everyone, As you can see I installed inside 2 different sites 2x SCR50AXE linked to 2x GS1915-8 that are used to manage small LANs. On both of them I see double cable connection between the security router and the managed switch, instead of only one cable: Of course I have WAN linked to internet and only one LAN port…
-
Zyxel 50AXE router cannot connect to WAN and cloud
Hi, almost whole day yesterday my router and internet connection was working just fine. Later in the afternoon internet connection was disconnecting and connecting with slower and unstable speed. I have shut down and reset this router many times now but no help. Android App Nebula shows: Device Status Offline, Power off or…
-
Nebula 19.30 - Impossible to reorder Firewall Security policies via mobile browser
Hello everyone, I added a pair of rules to a firewall H series via Nebula on mobile browser via this section: and I was not able to reorder them via mobile browser: I was able to reorder them ONLY via computer. Is this a limitation by design? No way to use the finger, the pen, a bluetooth mouse…. neither with long/short…
-
ATP200 - Impossible to adopt it in Nebula
Hello everyone, I justs unboxed a brand new ATP200. So I went on its 192.168.1.1 to update its firmware and I downloaded it from Zyxel repo. Then I went again on that page to configure it and I am not able to adopt it via Nebula. Neither via USB (formatted in FAT and FAT32) via json file. Neither resetting it. If I try to…
-
SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
-
Nebula Portal allowed IP-Addresses
Our Nebula portal is growing and now the question is raising about how secure is this portal. 2FA and strong password is nice, but in other management platforms like RMM, we can limit logging in from certain IP-Addresses. I don't seem to find it in Nebula? Am I overlooking it, or doesn't it exist? We do pay for MSP Pack,…
