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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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delete site
There is something i don't understand when i delete an site. i have an customer with 2 sites. but one site isn't used. so this site i deleted. but after it, their switch and access point went offline. When I check the logging it tells me this: But i didn't create an site! i deleted an unused site. But what worries me the…
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impossible to update the firmware module on my device.
i'd like to update the firmware module, but.. it's impossible on my device. and it stopped working after an upgrade of the firmware.
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reset mfa my account
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firewall rules NCC DOC not enough
Hi, for some devies like GS1915 the dns/udp to 8.8.8.8 needs to be obligatory open https://community.zyxel.com/en/discussion/15068/what-are-the-firewall-ports-required-to-use-zyxel-nebula-control-center
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Nebula IPSec VPN for iOS 18
I have an ATP100 on Nebula and I can't get the IPSec VPN to work on any ios devices. I can see from the firewall logs that it fails with this error: "IPsec SA negotiation failed". I have tried this from an iPhone XS running ios 18.3 and a couple of ipads running a different version of ios 18.
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LAN/wired clients IP not shown in Nebula client lists, while wifi clients IP adress shown in column
DHCP is working fine. IP adresses assigned to all clients for LAN and Wifi AP connection are good. Web GUIs are accessible and ping is working. However Nebula app and NCC do not show the assigned IP adress in the client list column. (Site-wide/clients) All LAN/wired clients are connected through switch zyxel GS-1920-8HP do…
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bug nebula port profiles...
Hello everyone, to start yes it stands as beta, so i know there could be some issues with it. I think i found a small bug in nebula. and it's easy to reproduce. I added a new switch into nebula. everything is default. (port settings etc.) this is the overview at the moment. just one port i have connected. when i hoover…
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I cannot register my new device because "This device already registered to another account"
Dear Community, I'm newbie here, but I have a huge problem and please help me… Recently I bought two used GS1920-24HPv2 could managed switches from a private seller who advertised them as "restored default state / reset OK". Unfortunately I cannot register one unit from two in my account because I got this error message:…
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Support Routing H models in Nebula
When will features like Support Routing H models be available in Nebula?
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Default settings in nebula ?
How to factory reset all settings to default values in nebula cloud management ? I need to reset all settings to troubleshoot network issues, but can`t find any where to reset them all besides manually factory reseting every device attached! all help is appreciated. ☺️
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Remote Access VPN the checkbox relating to the Android script is not available
Good morning, I apologize for the inconvenience, I have a problem, in the ; Since I need it, I would like to know what the problem is; or how can I activate it? Thank you. Andrea Sdringola.
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Nebula Switch Stacking Firmware Update
If I have 2 switches stacked through Nebula, how does a new firmware get applied? Does it update the first switch and restart, then update second switch and restart, so that connected devices stay online? Or do both switches update and restart at the same time, thereby disconnecting clients during the restart?
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Account Nebula
voglio eliminare il mio account Nebula collegato a questo account
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Revoke access with Microsoft Entra ID
I found yesterday the instructions on how to set up Microsoft Entra ID to authenticate users on a SSID. We are a school and let Staff and Post16 students on our BYOD wireless and this works great for that as we configure the Entra App to authenticate those groups. However, if I want to remove someone's access I remove them…
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Unable to get Remote VPN working
Hi all. I have a USG Flex 100 and I'm trying to get Remote access VPN working but am unable to. I've set it up as follows. I've validated that the dynamic DNS looking URL there (that I've blocked out) resolves back to the IP address that I am on by looking up the a record DNS for it and doing a whats my IP. That IP is not…
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Incident Nebula??
Hello, Today we have some strange behaviour. arround 10 customers have all offline USG Flex 200 devices. All went offline at 02:27. The switches behind those firewall are still online!
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Extender for Nebular NR5101 5G WiFi 6 router
Hi guys! Have a customer that bought the above router a while back for when he is away at his cottage in the mountains…. He is now building a new guest cottage and has already thought about network cables to the new cottage… Can anyone recommend an accesspoint/extender that he can use with this router? bookie56
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Advanced Captive Portal
I'm deploying Zyxel Nebula in a few of my grocery stores and coffee shops. I need a captive portal I can customize, does anyone have a solution I can configure with a script?
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[FWA510] every 30 seconds DALCMD: messages in logfile
I have a FWA510 connected to 5G and see every 30 seconds a few DALCMD: messages in the log. Searching doesn't reveal any information about this messages, so what do these messages mean? 5 Dec 21 12:11:29 user notice cellwan DALCMD: 6 Dec 21 12:11:29 user notice cellwan DALCMD: Attached to parameter name shared memory 7 Dec…
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SAML authentication with Microsoft Entra ID
I understand this feature is still in beta but we're having the following issue. All of our devices are already connected to Entra SSO, and it appears that when trying to login, we'll recieve the following error: AADSTS75011: Authentication method 'X509, MultiFactor, X509Device' by which the user authenticated with the…