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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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Firewall disconnected from SecuReporter
Hello everyone, I manage a Flex100 that suddenly disconnected from SecuReporter. It is strange because it is online: Its settings are OK: Anyway this is the welcome page on SecuReporter: Is it possible that this device, renamed from one site to another one with different configs but inside the same Organization,…
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Guest wireless able to access the main network
Hi, I am looking into a problem we are seeing at one of our sites, the users are telling me they can access the main servers while they are connected on to the guest wireless network. I have checked the settings in place and they look like they should be working correctly. I have attached some images of the settings in…
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no captive portal Landing page showing up and not prompting for nebula cloud Auth.
firmware: V7.10(ABTD.1) (Latest) we are a school and using 21 Access Points NWA210AX with Nebula console. Guest SSID is on vlan and configured to authenticate with nebula cloud authentication but after latest update clients cant authenticate with NCA they dont even get landing page. can you help?
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maximum devices per client
As an MSP managing networks for clients, is there a limitation on the number of devices that can be added for a single client unlicensed ? thanks
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Turn off Nebula not possible
Having problems with 5g connection shutting down. Probably because i ran nebula from the start and then removed the device and rebooted with factory settings. In the zyxel-setting the option for nebula on-off is not availible (marked grey and not possible to switch off) Rebooted To factory settings Manytimes. What can be…
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The NWA130BE does not work with another network.
Hey, I have a problem with my access point. It works perfectly in one network where it's connected to a switch. Now, I wanted to use it for another network via a POE adapter and connect it directly to my FRITZ!Box, but it's not working that way. The POE adapter has a power output of 40W. It seems to be online in the Nebula…
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Getting my zyxel network working?.
I don't know much about networking but I can read manuals very well. It all seems so easy when you read everything. Despite that, I can't figure out how to set up my network. I have a fwa710 5g router connected to a switch. This zyxel switch has a wifi access point (nwa50ax), my pc and my tv connected. The tv and pc can't…
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How to configure My AD Server
I tried configuring My AD Server in the Nebula UI to connect the ATP500 network branch to an AD server. With the correct Domain Admin account entered, it the field is marked read and the value is not accepted…. Any idea?
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How to disable the message "ZTP is already enabled"
Good morning! I have the same problem with the VPN 100 device, back on January 26, I logged into the device in the old version of the administration panel. Now the message "ZTP is already enabled." appears. How do I get back to the old device login?
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My NMA130BE mesh node will not reconnect
I had an issue earlier which a router reboot fixed. Since I rebooted my router, my main gateway NWA130BE AP is online but my mesh node NWA130BE will not reconnect to the gateway AP. The light flashes blue a few times then goes solid green for a few seconds and then repeats. Please can someone help!
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Laptop cannot see internet on main SSID
My wife just called me as her work laptop was connecting to my main SSID but could not see the internet. It can see the internet on the IoT SSID which is in NAT mode. Her MAC address is 1C-C1-0C-45-76-26 and it connected between 9:16 and 9:17 I already have support access enabled. Please can someone have a look and let me…
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How to access rogue ap detection in Nebula for NWA130BE AP
Hi I have setup two Zyxel NWA130BE wireless access points at our site using Nebula, I can manage the access points via Nebula and they are working. How can I access the Rogue AP detection feature through Nebula for these AP's and see if there are any rogue access points broadcasting at our site, perhaps setup alerts when…
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FWA510 Nebula - Clients Overview?
I have two Sites on Nebula One Site Setup is with a NR7101 and NWA50AX Pro's. One Site Setup is with just one FWA510 On NR7101/NWA50AXPRO Site I can see all the devices connected there on the Nebula App and Nebula Web interface. On the FWA510 I cannot see connected devices on Nebula App or Nebula Web Interface. Do I need…
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Channel change on their own in Nebula, regardless of DCS
Hi all, i think my problem is related to this. I have an NWA90AX and NWA50AX connected via SmartMesh setup in Nebula. With disabled DCS i set the channels manually for both devices in 2.4/5GHz, but Nebula is doing it's own. Setup: NWA90AX: 11 + 36 NWA50AX: 6 + 44 Result after reboot for both is 11 + 44. When i use DCS…
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Channels change on their own....It's been over a year and I still see the same issue.
This is ridiculous, I even swapped out from nebula to standalone mode to resolve this but had other issues that made me return back to nebula and now I'm see this again. I disable DCS and always set my channels manually but yet during a reboot randomly it will select its own channels and DCS is re-enabled. See:…
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Nebula App on Android without secured login?
I've used the Nebula app rarely so far. But I've now had the need for it and I'm concerned about the missing login. The app can be started without asking for user/passwort. Is this really intended or have I missed a setting somewhere? The app says it's V18.30. Thanks.
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Wrong IP Address
Hello, i configured my main wifi with vlan id 100, Clients will connect to my aps (nwa50ax) and get the correct ip addresses. Clients that will connect to my router (scr-50axe) will be connected to the correct wifi ssid but will get ip addresses from my management net. I can't figure out why. DHCP Server is external, not…
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upgrade from nebula plus to pro
Good morning,I purchased through "circle" license upgrades from nebula plus to pro but I can't assign the licenses to the selected products. Does anyone know how to proceed to assign licenses? I can't do it from the site
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Can’t seem to access network using LAN port on NWA130BE.
I have just purchased two NWA130BE and one NWA50AX Pro. The setup I want to create is: My cable router wired to the uplink port on one NWA130BE. The gateway NWA130BE is smart meshed to the other NWA130BE This setup seems to work fine and my devices can roam between the two APs and the mesh connection is excellent. I have…
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confused about access and trunk ports
I'm missing some knowledge about access and trunk ports, at least i don't understand something. to start, we only use nebula based devices, no on premise. i was understanding that when i configure an port as access port with pvid20 for example, this port belongs to vlan20. But it seems it does not work this way. When i…
