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[Release Note] Nebula Control Center - 19.00 software Release!
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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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Speed Test on USG 200 via Nebula
Hi, I would like to know if it is possible to run an internet speed test on the USG 200 through Nebula. If not directly via the platform, is there a way to perform it using SSH or HTTPS access? So far, even when connecting directly to the firewall, we’ve only been able to run basic network diagnostics such as ping and…
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Site-to-Site VPN Issues after Internet Connection Change
We have a problem in our company with the Nebula Cloud that is driving us crazy. We have 17 locations that are connected via Site-to-Site VPN (Hub-and-Spoke topology), or rather, were connected. When the peers try to connect to the hub, the VPN tunnel simply collapses in Phase 1. Nothing has changed with the ISP, the…
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No IP listed for a lot of clients
Hello everyone, I'm used to setup devices in DHCP inside my networks, a part from some important items that have reserved IPs. When I explore my Clients' list in Nebula I see a lot of NICs without an assigned IP: Anyway I'm sure, to give you an example, that the second to last in the list you see is the x.x.x.125 inside my…
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Firewall disconnected from SecuReporter
Hello everyone, I manage a Flex100 that suddenly disconnected from SecuReporter. It is strange because it is online: Its settings are OK: Anyway this is the welcome page on SecuReporter: Is it possible that this device, renamed from one site to another one with different configs but inside the same Organization,…
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WLAN for WIFI7 with activated MLO without better performance
I tested my Laptop with Intel® Killer™ Wi-Fi 7 BE1750x PC network chip on both plan networks with activated MLO and without and I recognized no speed difference, this shouldn't be? What was my mistake? Thanks for help!
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Connection with a voucher code
Hello,At my middle school, I use vouchers to give students Wi-Fi access. Some students need Wi-Fi access all the time. I created an unlimited voucher for them with an end date of six months, but they tell me that every time they need to connect to the Wi-Fi, they have to enter the voucher code.Is there no way to save their…
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NCC account
Hi, I created my account using Google authentication. Now I would like to use the same Google email but with a dedicated password, as I understand that signing in with Google may have some limitations. How should I proceed? Thanks!
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SCR50AXE Local Firmware Update
Hi All I am trying to set up one of the above but it has been in storage for quite some time and will not show in Nebula. I have had this before and ZyXel provided a local URL to backdoor access the local firmware option. I don't suppose anyone know it? I have tried multiple combinations of https://192.168.168.1/firmware…
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Why not make Nebula an API first platform?
Hi, It is quite silly that people need to request or beg for API functionality, similar to that already in the NCC portal. Make it simple, make it API first! When making a new feature for the NCC, make the API, then implement the feature in the UI. The API's people should be making request for is for those not underlying…
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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Restrict Remote VPN to a specific AD Group with NCC
Hi, I try to restrict Remote VPN to a specific AD group but I can't do it. Here is screenshots of my configuration : Do I've made a mistake ? Thks
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MTU Size on NWA130BE
Hi, I have a XMG1915-10EP Switch and some NWA130BE Access Points connected to Nebula. My NAS Server is connected with 10GbE Port and configured with a MTU Size of 9000. If my Client (also MTU 9000) connects directly to the Switch everything is working fine. No fragmentation and Jumbo Frames are Working fine. If I connect…
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NWA50AX filtering / blocking Multicast (mDNS) traffic?
My NWA50AX Access Point is filtering/blocking Multicast (mDNS) traffic! I have my NWA50AX connected via Ethernet to my broadband router in separate parts of the house, with both devices broadcasting the same SSID for a single home network throughout my house. When connected directly to my broadband router (either…
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How to create certificate and import to Nebula Zyxel
I want to create a certificate so that my zyxel router can access via htttps.
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Captive Portal & Zyxel Nebula
Is anyone using a third-party captive portal system alongside Nebula? We want to capture name, email address and marketing consent for anyone connecting to our guest wifi and I don't believe the built-in captive portal has this capability.
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blocked by key handshake fail - Iphone 16 - IOS
Hello, I've had three Wi-Fi access points for several years, but since upgrading to iPhone 16 (iOS), the Wi-Fi disconnects very regularly for no reason. I have the following logs: I tried the following procedure without success, do you have any other solutions? Sincerely Venom
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Migrate organization to another Zyxel Nebula account
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Organization-Wide Nebula Report Request
Hello, Is there a way to generate a report similar to the "Summary Report" in Nebula, but covering all sites at once—providing a comprehensive view across the entire organization instead of focusing on a single site?
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Demo / test version of nebula?
I'm currently mainly use ubiquiti for networking jobs and would like to use zyxel but I would like to learn / try things first. The obvious is to buy some kit which is clearly costly but I wondered if there were any demo versions of nebula where I could add virtual devices setup a virtual version of a real LAN, see the…
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What is preferred in Switch Stacking? [Flex Link -or- LACP]
Hello, We're setting up a switch stacking environment and want to ensure both performance and failover are optimized. I’m trying to understand which method is more preferred in a Zyxel-managed environment with Stacking: Flex Link for simpler redundancy without active load balancing LACP (Link Aggregation Control Protocol)…
