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[Release Note] Nebula Control Center - 19.30 software Release!
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Cloud authentication
Hi, Please could you provide some details regarding the cloud authentication? We use the MAC-based solution and would like to take a closer look. The reason is that we had a bad experience with it last year. Some questions: What happens if the site goes offline temporarily (no internet connection)? What happens if the…
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removing unknown nebula account?
HI New to these discussions. I recently bought a secondhand Zyxel fwa710 off ebay. it appears it is locked to a (unknown ) Nebula account? I stumbled across a post recently, where it says Zyxel support might be able to help with this. Happy to provide proof of the purchase. Many Thanks for any help in advance. Riccy
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Devices in mgmt VLAN reachable by VPN and local Clients
I have configured a mgmt VLAN in my test network, ID 168 I have USG Lite 60AX, GS1920-24HP and NWA1123. I followed the procedures described in the FAQ, and everything seems fine. Switch: This is the trunk port profile, for USG and AP: This is the trunk port profile, for client (VLAN 10) And this is the AP configuration:…
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How to connect cabled devices to mesh network?
Finally, I've accepted that I need to leave my Multy devices behind. (even though they still do a good job) I have a network setup that includes a WAN router (no WLAN) and NAS (Synology) in the basement. A cable leads to a LAN switch on floor 1. The switch connects three devices: PC, outdoor camera base station, mesh…
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Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
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Nebula H series firewall vpn, split tunnel
In the new H series firewalls, firewall version 1.37, the windows script does not include the split tunnel option any more, it has to be done manually via powershell. is this a bug or was it intentionally left out. Or at least it doesn't work. Using windows own vpn client
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Nebula 19.30 unable to update a Flex 200H with 1.37
Hello everyone, this night at 02.00 was planned an update to a 200H to 1.37. Right now I still see the alert: about the update that should have been done, but the firewall is still at 1.36: Have I to update it manually via local UI?
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Zyxel air app only showing 4G
I definitely have 5G as FWA 710 internet speed test on PC reporting 140mb download. (also phone carrier status reports 5G signal). Uisng the air app to best position the router but it only reports on 4G. This may be from a different tower? I need to use the app to optimise 5G form a 5G tower? Can you advise?
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XGS1930 and MAC filtering on a port
Hallo, can someone help me if XGS1930 does support MAC filtering on a port, so only a LIST of supported MAC are allowed on this port to connect? If it is supported, how can i configure it and is configuration also possible over Nebula? Thanks Wolfgang
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Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
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move a site
Is there a trick to move a site from one organization to another without having to reconfigure the devices? Thanks
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my USG Lite 60AX is flashing orange and green
I purchased the unit and connected to my network, it was visible on nebula and was asking for an upgrade, since that started it has dropped off and now is flashing orange and green, I have tried doing a factory default to no avail. Should my next thing to try is to go in with a console cable?
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how to attach a client to a specific access point
Due to a bad wifi solution installed in my organization, i need to optimize the connection. It's seems this client changes regularly his connection between 3 differents access point, at 3 differents distance and in fine it lost the connection. Do you how to be able to do this configuration. Thanks
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Security Flaw: Privilege Escalation in Nebula API
Hello, We have identified that a user with "read-only" permissions can perform write actions, such as creating a new site within our organization, by using an API key (created by the user in his account). This same action is correctly blocked in the user interface (UI). This loophole allows for improper privilege…
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Telephony (VoIP) - error when identifying App traffic
Hello everyone, I see that some backup traffic inside my ORGs is identified as VoIP: How can I fix that?
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NCC: WAN port statistics on USG LITE 60AX
How/where can I see how much internet traffic has there been during the last 2 or 7 days (I have a PLUS license for all devices) on the whole router and/or for a specific client?
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SSL VPN Server - Impossible to config is using ONLY Nebula
Hello everyone, as you can see here: You have to manually setup it via another area: But it is greyed on Nebula. So you need to access it via On-Premise UI. Shouldn't it be better to include an automation in Nebula to adapt the setup based on the user's needs? Otherwise, the online and on-premise settings would need to be…
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FWA710 5G Outdoor Router
Hello, I’ve just unboxed the Zyxel FWA710 and followed the setup instructions. I installed a SIM card and powered it on. After a short while, the STATUS LED begins flashing amber and red. The SSID is visible on my mobile phone, and I’m able to connect to it using the Wi‑Fi password. However, the login page at 192.168.1.1…
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how can i log in in zyxle web page ?
how can i log in in zyxle web page ? through this http://192.168.1.1/login what user name and password i can use ?
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H series - where to find details about applications usage "Unknown"
Hello everyone, I have a FW with stable FW 1.36(ABWV.0) and today I saw that I have a NAS inside an ORG that apparently makes phonecalls: Where can I go to see its traffic details? IPs and ports used for example… If I click on "Unknown" category it shows me this general tab: Thanks in advance
