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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Nebula Control Center - 19.20 software Release!
This discussion has been moved.
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Security appliance backup & restore adjustment in NCC 19.20 Release
This discussion has been moved.
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Where can we find firmware V1.60(ACKO.2)C0 for ZWA505?
Where can we find firmware V1.60(ACKO.2)C0 for ZWA505?
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Mobile router FWA505 FW V1.60(ACKO.0)C0 patch
Today on NEBULA console are FW update available for FWA505. Technical information looks like downgrade are pushed out: from V1.60(ACKO.0)C0 to V1.19(ACKO.0)C0 Are this right or this is wrong technical information and routers get only patch for recently exposed problem discussed in other community posts?
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Request to Delete My Zyxel/Nebula Account
Dear Zyxel Support Team, I am writing to request the permanent deletion of my Zyxel/Nebula account associated with this email address. Please remove all personal data, organizations, sites, and any other information connected to my account, in accordance with data protection regulations. Kindly confirm once my account and…
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No confirmation and no license
I purchased a license three times, in all cases I had an error in the Zyxel site. dcde1825038e4964a8fc9113453384de 7051505685140746 FastSpring EU fsprg.nl xui-99986183 This is the payment on my Bank (the third one)
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security policy does not block traffic
I created the blocking rules based on the content filter categories, but they are not being blocked. For example, online radios (to reduce bandwidth usage) are not being blocked, some categories do accept the block, but most just pass through the policy.
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Session monitor on Nebula enabled firewall
Hello, I am running USG20-VPN on Nebula plattform. The organisation where firewall is registered does have Nebula Pro enabled. The feature that I can't find is the session monitor available on for example USG40 which I have on separate site. How do I access session monitor(or equvivalent of it) on a Nebula enabled…
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MSP Pack: warning indicators
Can it be that something has changed? I think we used to be able to see on 1 page for all our customers if a device is in warning status. Now I see only red lights for offline and green for online. But I used to see orange lights also if for example an AP is connected to 10/100 speed. I can still see it if I click on…
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I am unable to change the country from US to UK .
Any suggestions on how to change the country on my radio settings. Currently it is saying US, even though I am in the UK. When I try to change it and save, I am displayed a error that one AP is detected as in the US.
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Anti-Malware whitelist file with MD5
Hello everyone, I'm having issues with some file downloads: how can I add here some MD5 hashes to check issues?
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API changelog
Where can i find the change log of the nebula API? I made documentation based on version 1.33, but now there is version 1.34. But don't know what is changed. Or must i compare the json files? i see in the json files something is changed with vouchers and tagging. But would be easier when there is an change log.
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Misalignment with traffic meter "Access Point by usage" and "SSID by usage"
Hello everyone, I have an ORG where a widget shows me bigger data exchanged wirelessly than another one of the same ORG. As you can see it seems that I have had 1.6 gigs (last 24h): with a 1.1 gigs from a specific AP, while looking at SSID usage it shows me to have had only half GB of traffic (last 24h): I have no mesh…
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How to apply IGMP on switches
I have bought pro pack licences for our 3x XGS1930 switches to enable advanced IGMP. I have the licence applied, but when i try and edit any advanced IGMP options, i still get asked to upgrade to pro pack? The licences are applied to the switches in the nebula control panel. Any ideas?
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Google forced me to change my email address
Hello Everybody, Since google forced me to change my email address, I can't log into my "old" account. But I have some devices connected to the account and can't use them anymore. How can I manage this situation? Thank you all
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ACL Multiple MAC Addresses
I think I know the answer to this, but just to confirm, in Site-wide > Configure > Switches > ACL, is there any way to put more than one MAC address in either the Source MAC or Destination MAC boxes? I have several devices from the same manufacturer that I want to use the ACL to block a TCP port on. I was hoping to enter…
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Problem with FWA505 following firmware upgrade
My FWA505 has just been update to firmware V1.60(ACKO.0)C0 and now the Remote Configurator no longer works. Establish gives a link but the resulting webpage states result "Invalid Host". This was working fine before the firmware upgrade. Is this a bug with the new firmware?
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Delete account
plese i want to delete my account nebula, can you help me? @Zyxel_CSO My email associate is focarazzodavide@libero.it
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Nebula Website Resetting to Default
I have a problem that started yesterday. On the Nebula website any page that displays as a table e.g. Switches, Access Points, Switch Ports, has reverted back to the default columns. If I reselect the columns I want, it will work, but if I refresh the web page the columns will revert back to the default again. I've tried…
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Organization portal bug UI
Hello everyone, as you can see with the latest Nebula update I have issues with web UI details. You see columns also if they are NOT selected: Selecting and deselecting again gives you the way to hide them effectively.
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Unable to access my FWA 505
Hi, just set up my new FWA505 and updated firmware to latest version but the unit is still not recognised as being online by Nebula (even though it is and all looks healthy). Tried the port testing and my network allows port 4335 but not 6667. Don’t really know what this means. Please could you assist?
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Where to look for the source of my multicast storm
Hi All I've read the info on multi- and broadcast storms in this community, but I can't figure out where to look in my setup. This storm happens every day at different times, and I have no clue where to look for the source. Any help is welcome All switches are XMG1925-10EPon the latest firmware V4.80(ACGP.3) | 11/26/2024…
