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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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USG Flex 50 nebula , needs rebooting every day, loosing internet connection
We replaced our usg 20 cause internet stopped working every day roughly at the same time, we installed a nebula flex 50 but we still have the same problem
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Can you join an ATP to Nebula and not lose it's configuration?
I have an existing ATP 800 that is currently in Monitor Only mode in Nebula. I would like to switch it to Cloud mode, but I get a warning that it will back up the config and then erase everything other than the WAN configuration. If that is the case, can I save the startup-config and then apply it once the ATP is in Nebula?
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FWA505 needs rebooting
I lose internet connection on this daily. The router worked fine for about a month but now it needs rebooting daily. I have tried using ISP bands on Network Settings/Broadband/Cellular Bands but this does not help.
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SCR50AXE - not working app management and filtering
Hello everyone, I saw NO apps in the dashboard area: While I have selected everything: and: I'm sure that onsite the office is working, so I think that it is a bug: Please let me know what to do, to give back filtering benefits to this site.
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Can I activate MLO in NWA130BE
Hi, Is it possible to activate MLO in NWA130BE, without using cloud solution but on the web GUI?
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Adding cloud-based cameras in Nebula.
Hello Friends out there. Greetings from Sweden. I am a new private user of Nebula and impressed so far but I have a problem adding my D-link cloud based surveillance cameras into my network. I cannot reach my SSID from within the D-link installation software. I.e once my iOS is connected to the camera's network it fails to…
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I cannot connect with Nebula app
Hi everyone, I started today with trying to connect my ZYXEL SCR 50AXE with the Nebula app. After completing the first two steps and waiting for the green blinking light to stop blinking and become solid I tried to go to the next step. My phone gives me a pop up and asks if I want to join a WiFi (the one thats linked to my…
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Invalid ZIP code
I am trying to get a license for one of our device but I am unable to make the purchase as the marketplace keeps saying I have entered in an invalid zip code? Please can you help with this.
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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How can I reset all settings in Nebula ?
I would like to start from scratch, and setup all network settings over again. How can I do that In a easy way without having to delete all my devices and setup a new site or organization ?
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Why was I downgraded
Our organisation has just been downgraded to base pack because we did not license 1 of our devices that we are testing. We did not remove it after testing and now I can not contact support because we have been downgraded. Why is it that we are downgraded for 1 unlicensed device when we have 6 other licensed devices on a…
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LAN/wired clients IP not shown in Nebula client lists, while wifi clients IP adress shown in column
DHCP is working fine. IP adresses assigned to all clients for LAN and Wifi AP connection are good. Web GUIs are accessible and ping is working. However Nebula app and NCC do not show the assigned IP adress in the client list column. (Site-wide/clients) All LAN/wired clients are connected through switch zyxel GS-1920-8HP do…
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FWA710 Firmware Update
Question for Zyxel - when is the next firmware release expected for the FWA710?
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QR Code Missing
I have removed a Nebular NSW100-10P from a the portal, and trying tom set ip up on another organisations portal but using the Nebular android APP, i have received the usual "Device is already registered by another user" message, but the QR code is partially missing and is not recognised, so have tried the manual input, but…
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Account Nebula
voglio eliminare il mio account Nebula collegato a questo account
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Nebula “Clients” section malfunction-bug
Good morning, Today I added two devices to my home network, I go into Nebula to change the name appropriately in the Menu -> Clients but when I click on them I am immediately bounced to the Dashboard. What is happening? Why if I click on any Client I am bounced to the Dashboard? Any clients in the list i click, it send me…
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Zyxel Nebula
Hello. When I am in Nebula Control Center and click on a client it takes me to the Dashboard and not to the client details. This happens in the web version, in the app it does take me to the client's details
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Nebula clients details page disappears
Hello, Since the last Nebula update, I can no longer display details for an individual device. When I click on the name of a device under “Clients”, the details page appears very briefly and then the display immediately jumps to the Dashboard page. Is the problem already known? regards Axel
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client drill down page not working
when I click on a client, It should take me to the client page for more details. instead, the client page flashes for a second then I get diverted to the main dashboard.
