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[Release Note] Nebula Control Center - 19.10 software Release!
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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Wireless SSID not visable
Yesterday i had an strange thing. i have 3 wifi networks. but i just can find 1 (on both laptop as phone). all networks are enabled, and offcourse not hidden SSID. I didn't have time to investigate it yet, but i see this in the logging: 2 ports control blocks? what does this mean? Can it has something to do with it? I will…
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Measuring cellular signal FWA510
I have some issues with losing connection to the cellular network with my FWA510. According to the Nebula app the cellular signal is -97 dbm. I will try to install an external antenna, but I wonder if I can get more info about the cellular network from the app? Is it using the 4G or 5G network for example.
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Problème interface Gui
Je n'arrive pas à accéder à l'interface gui du routeur scr50axe en wifi ni par le port lan 1.2.3.4 Merci d'avance
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How to enable flow control via command line in Nebula mode? for all ports
Hello! Is there a command for enabling "flow control" on all ports, or do I have to configure each single port via CLI? Thx.
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fail over wan
Hmm, i discover now fail over wan isn't available for flex 50h? When will it available (in nebula) Yours Dennis
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Account deletion
Please delete my account
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blocked by key handshake fail - Iphone 16 - IOS
Hello, I've had three Wi-Fi access points for several years, but since upgrading to iPhone 16 (iOS), the Wi-Fi disconnects very regularly for no reason. I have the following logs: I tried the following procedure without success, do you have any other solutions? Sincerely Venom
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NWA130BE: cannot connect to 6ghz
Hello, I have a NWA130BE (latest V7.10 ACIL.2 firmware) in Nebula mode and trying to make its 6ghz radio work. I have configured a 6ghz-only ssid with WPA3 (tried both with and without transition mode). I have 3 clients, two Pixel 7a phones and an XPS 9315 Laptop. The phones don't see the ssid at all, the laptop…
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noisy zyxel nebula fwa510
Why is zyxel nebula fwa510 noisy? it makes sort of a fan noise, i have to turn it off at night for sleeping…
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Site-to-Site VPN: Private Subnet or real IP parameter in Nebula section
Hello everyone, if you look into Zyxel documentation you can find this example: https://support.zyxel.eu/hc/it/articles/15366638605714-SCR50AXE-Router-sicuro-gestito-dal-cloud-Configurazione-in-Nebula-e-Guida-introduttiva#h_01HG8FKQCTA7RRXNMTXDQWFFVV to be exact you see this section: There it is told to use 192.168.10.0/24…
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USG FLEX PPPoE Connect
Hello! I encountered a problem with the PPPoE connection on the USG FLEX 700H router I chose port 3 as a test port and configured the VLAN 20 configuration + username and password on it. But the equipment did not receive any DHCP address Can you tell me how to analyze the problem and find a solution for the connection?
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GS-1915 8-ep not connecting to nebula after fibre network upgrade
Hi all, we have recently installed a GS1915 8-ep switch in a clients premises, they had a fibre line installed last week and ever since our switch cannot communicate with Nebula (the switch is working fine but always shows as offline in the Nebula portal. We have checked there new router for any blocked ports or services…
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Restrict Remote VPN to a specific AD Group with NCC
Hi, I try to restrict Remote VPN to a specific AD group but I can't do it. Here is screenshots of my configuration : Do I've made a mistake ? Thks
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access points
why do my wireless devices only ever connect to one AP and not the other
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VPN site-to-site from Nebula device to another ORG
Hello everyone, I have some needs when I need to send all the traffic from a Nebula device to another ORG: I need to set a VPN from Nebula to another site (Nebula or not…). I need to set NAT Traversal in Non-Nebula VPN parameters I need to establish a full tunnel VPN I have different devices, security routers and…
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device allready registered
Strange, at the moment i'm at a customer site to install 6 AP's. 1 one them, tells me Allready Registered. It's new out of the box. 1 thing i notice, it's an complete different mac address. An other range. When i search under "My devices" and Services, i cannot find it. So it must be registered under an other account. But…
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Using Zyxel SCR 50AXE as the secondary router for Bridged Connection
We're trying to set up the Zyxel SCR 50AXE as a secondary router for a connection currently using a BT Smart Hub 2. We would like the BT router to act as the Bridge. When the BT router is in bridge mode, no configuration options we try on the Zyxel seem to give it an internet connection. We have tried DHCP, Static with the…
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Nebula API
It isn't possible to create organizations, and sites etc. i think? (at least i haven't seen an option for it) It would be great if that would be possible. Do you have any idea if there will be an api upgrade in the (near) future, and what will change?
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can you give me a voucher of a wifi adopisoft
can you give me a voucher of a wifi adopisoft
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Suitable repeaters for Nebula FWA510
A new question about suitable repeaters. According to the manual and what I've read here at Community, the Nebula FWA510 lacks support for Easymesh. I need a repeater with two Ethernet ports for connecting devices and another to amplify my wifi outdoors. I can't find anything on the Swedish market that I can see obviously…
