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[Release Note] Nebula Control Center - 19.00 software Release!
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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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How can I flush the DNS cache of a USG LITE 60AX?
I had a client connected once directly via WLAN to the WAN gateway, an AVM FRITZ!Box which is now again connected to the Zyxel WLAN. But nslookup of this client still lets the USG report [client].fritz.box with its old IPv6. This is a show stopper, I expect I will have to reboot the USG LITE 60AX which breaks current…
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WAX610D in smart mesh mode and LAN-output
Hi there I use three NWA1123-AC V2, managed through Nebula. As of now one NWA50AX Pro is connected wirelessly through Smart mesh to a NWA1123-AC V2. I would like to connect a Raspberry Pi via Ethernet to the NWA50AX Pro, however I read, that this (LAN-bridge) is not possible through Nebula. After research and consulting…
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site to site vpn duplicate area names
Since yesterday at a customer is the site to site vpn disconnected. Whatever i do, i just get error: ERR_VPN_AREA_NAME_DUPLICATE i cannot delete ereas, totally nothing. any ideas?
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Threat report on Security Routers: how to identify a threat by their category
Hello everyone, as you can see here: I have a pair of threats highlighted on a site where I installed a security router. Those events are linked to a server, so no email client there. I see that one of those events are highlighted as "Stop mail fraud & phishing": is this name related to the IP that sent the attack because…
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WBE 660 S
Hi. You have helped me a lot and my Nebula system with six NWA 130 all in wifi mood is running good but the signal strength between my root and the other ap,s are little to weak. My house is mainly built with concrete and is 26 m long and 6 m wide. As two of the rooms are in the end of the house - our office rooms - which…
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FWA505
Hello, I have a FWA505 and I want to know if this product supports zyxel MESH ? I want to build a mesh network with a single ( 2in1 ) router, that mean if this FWA505 supports Zyxel MESH technology, the backhaul will have Ethernet WAN and 5G SIM simultaneously, right? Can you recommend which zyxel MESH product which can…
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Speed Test via Nebula
We've got an organisation with multiple LTE3301-PLUS routers, all connected with 4G sim cards. We're looking to get these registered via Nebula soon to improve management/support. The client has asked if it would be possible to run a speed test via the device page on Nebula? Is this feature on the road map at all? They're…
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blocked by key handshake fail - Iphone 16 - IOS
Hello, I've had three Wi-Fi access points for several years, but since upgrading to iPhone 16 (iOS), the Wi-Fi disconnects very regularly for no reason. I have the following logs: I tried the following procedure without success, do you have any other solutions? Sincerely Venom
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FWA710
Unit speedtest shows speeds of 191.67mbits download but i only get 20ish mbps via the lan cable. am i missing something? ive tried the 3 different firmwares on the website and, laptop/mikrotik routers. nothing seems to be able to get the speeds the unit claims it can do. im so confused. am i missing something?
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Please delete account
Me and our company are not using Zyxel products anymore. Would like you to send out delete e-mails to all users in my organization. All users are registered with the same domain name as me. (employee@company). Would suggest you implement the function to delete your account when you no longer are connected to any sites.…
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NWA50AX filtering / blocking Multicast (mDNS) traffic?
My NWA50AX Access Point is filtering/blocking Multicast (mDNS) traffic! I have my NWA50AX connected via Ethernet to my broadband router in separate parts of the house, with both devices broadcasting the same SSID for a single home network throughout my house. When connected directly to my broadband router (either…
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Nebula/on-prem: bonjour reflection (e.g. AirPrint, Chromecasts, Spotify)
Hello everyone, I am looking for some improvements about the need to share printers across differents VLANS. That is needed when you have multifunctions to be shared across different subnets and when you want to be green-friendly (buying only one printer) but also be careful about IT security with WiFi guests. I was on…
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USG Flex H Series Load Balancing In Nebula Mode
Hi Team The latest Nebula update has been a vast improvement on bringing these appliances to the Nebula Platform. But I need to understand how to manage/configure load balancing in Nebula cloud mode with multiple WANs. Is this a setting that has to be done on local GUI? I also looked at the routing options in NCC but they…
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Site-to-Site VLAN Routing
Hello, I have two Zyxel devices - a USG FLEX 50 and a SCR 50 AXE. In between I established a site-to-site VPN. Now I want to use a VLAN (VLAN ID 42) on the USG FLEX 50 to access internet through the SCR 50 AXE. In other words: all devices from VLAN 42 shall get the public IP address from the SCR 50, while all other VLANs…
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Max Number of rules in the Allow/Block lists?
It is likely this is documented somewhere but if so I'm missing it. In Nubula under Site-wide>Configure>Firewall>Security service under the sections for "DNS/URL Threat Filter and IP Reputation" you can enter in URL's and IP's into custom Block and Allow lists. Is there a maximum number of records (IP's or URLs) each of…
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Timeout error creating captive portal user with NCAS on NWA90AX access point
Hi, i'm experimenting issues testing NCAS (Nebula Cloud authentication) with captive portal on a NWA90AX access point. When i connect to the network, which is password protected using WPA3, the system correctly addresses me to the NCAS login page. I choose to register a new user, fill in all the required fields and when i…
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Multicast traffic filtered by NWA50AX AP
Hello, I have a wired device on my local LAN hosting services that are discovered by mDNS. The multicast packets are filtered by the wireless AP (NWA50AX) before they arrive to the wireless clients. Is there a way to disable multicast filtering on the AP? Thank you.
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Nebula App shows different Security Alert hits number
Hello everyone, I went online to check an Organization: and I see that the Nebula webpage shows zero Security Alerts and 81 CDRs: while the Nebula App shows 7 Security Alerts: So I think that something is not working properly here.
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NWA50AX REPEATER WIFI NO LAN
Good evening, I would like to know if the NWA50AX product can be used as a smart mesh wifi repeater like the NWA55AXE model. THANK YOU I WOULD NEED TO CONNECT IT WITHOUT LAN
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AP offline in NCC
Hello, AP are not displayed in the NCC, only the toggle is visible. In the local interface of the points, the Nebula connection indicators glow green.
