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[Release Note] Nebula Control Center - 20.00 software Release!
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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VPN to ATP200 from MacOS
A client has purchased a new MacBook and I am wondering if it is still possible to create an SSL VPN tunnel to a Zyxel ATP200? The ATP200 is not configured within Nebula but done on-premise via a browser and I believe the software release notes are saying its not compatible with the USG Flex and ATP range. Is this correct?…
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Nebula 20.00 - WAN is declared "Up" but it is down
Hello everyone, as you can see I have a firewall with 2x WANs: WAN2 is my backup on that site. WAN1 is down: Anyway I see that it is declared as "Up": I think it is a little bit confusing info, as you can see there is zero WAN1 traffic: How can I solve that? Thanks in advance.
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Why don't you ditch this lousy product?
I tried this useless Nebula app and I found it lacking in so many ways it's even hard to decide where to start. So I decided to remove the device from Nebula (a 5g 505 model router) and now I cannot access the router anymore since the old admin password is no longer valid and the original one neither. Isn't this enough…
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Nebula 20.00 & SCR50AXE - Difficulties with 2.4 GHz
Hello everyone, I had to connect to internet a bridge for an IoT service. The process is extremely hardworking and slow. Considering its basic needs, as you can see below, I thought it was easy enough to have 2.4 GHz activated (a part from 5 and 6 GHz) to get it online, but it was impossible to connect that bridge to a…
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Nebula 20 - Application SMB value is blanks
Hello everyone, in a ORG I have SMB protocol working via VPN. -1- Is it correct that the app is identified as it is going outbound via the firewall also if it is going via VPN only? -2- When I open the app list I see it on top: But as you can see: Why it is blank?
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FWA710 repeated LTE drops at ~22:00 — scp_crash_log_move_to_buf: dram warp in logs
Hi, I'm experiencing recurring LTE disconnections on my FWA710 (outdoor installation, Finland, ISP: Elisa). The drops always happen around 22:00 local time — not every day, but whenever connection problems occur, they start at that hour. 22:00 is peak streaming time in Finland, so heavy network load and carrier aggregation…
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Gs1920-8hp fails to power up
hi, My gs1920 is currently not powering up, I’ve checked the fuse and supply. When I switch it on I get no lights coming on the unit. Just wondering if there’s an internal fuse I can check? The switch has been in storage for three years and only powered up again 2 weeks ago. Are there repair options? If not what’s the…
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USG FLEX 200 in Nebula – FQDN as destination in Security Policy
Hi, I have a question regarding a Zyxel USG FLEX 200 managed through Nebula. How can I add an FQDN as a destination in a Security Policy?
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Delete an account that doesn't recibe emails
Hello, I need to delete the Zyxel account associated with this email a.ruiz@romotelecom.es But I can't do it the usual way as we can't recieve emails because the account itself is suspended.
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Client List can initially show the wrong information
This has been happening for a long time (years?) and I just work around the problem, but I thought I would post this to see if it can be fixed. Problem: when first going to the Client List with a non-default time frame set, the list initially shows the Client List for the default time frame [even though the non-default…
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Use Nebula to limit internet time on hardwired clients on my network
My entire network is Zyxel and all devices are tied together by Nebula. My router is a USG Lite 60AX. I cannot for the life of me figure out how to schedule internet time for a few of my hardwired clients. For example, I want a couple of my wired Tvs to have internet access from 7 a.m. to 9 pm. only. Please help.
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Problem in updating NWA50AX
Even though I’ve downloaded the latest available version, 7.10ABYW.4, the access point still shows version V7.10(3) 2025.06.29. I’ve also tried downloading earlier versions, such as 7.10ABYW.3, but it won’t update. What am I doing wrong?
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Nebula 20.00 - Google Maps widget moved APs
Hello everyone, Just entered my Nebula and I saw that some APs moved their position inside Google Maps map, like this one: As you can see it is half outside the building, for sure I placed it inside the office years ago 😂 The same happened on another site, for a warehouse. Some Google Maps update changed devices‘ position?
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Nebula 20.00 - Misalignment in traffic counters with H series 1.38 uOS
Hello everyone, I have this 200H with 1.38 uOS that shows 5+ gigs of Instagram: Anyway I have not corresponding trace on another widget: As you can see that iPhone is showing less traffic inside the widget regarding WiFi but the traffic is generated via WiFi: How can I solve that?
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NWA55AXE Nebula Cloud — Beacon Interval and DTIM local changes: preserved or overwritten on cloud sy
Hi everyone, I have a setup with three NWA55AXE access points running firmware V7.10(ABZL.4), all managed via Nebula Cloud Control. The APs are deployed in separate areas with no overlapping coverage. When moving between zones, client devices (mainly smartphones) take 10-15 seconds to detect and connect to the next AP. To…
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Linux STB (MAG544) with Realtek 8822BU cannot connect to NWA210BE
What the title says: a Linux STB named Infomir MAG544 with a Realtek 8822BU fails to connect to NWA210BE. STB only supports WPA2, when I setup a WPA2 only SSID to the NWA210BE access point I get the following message in event log: SSID: XXXXXX Interface: wlan-2-8 Security adapted from WPA2 Personal to WPA3 Personal,…
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Purchased a second hand NWA130BE AP still registered in Nebula
Hi there, I bought a NWA130BE device from Amazon Warehouse which is still registered in Nebula. The person must have returned it without removing it first… The problem is that each time I reset it, if it manages to reach to the Internet on my network, it ends up pulling the configuration back from Nebula and get remotely…
