-
[Release Note] Nebula Control Center - 19.30 software Release!
This discussion has been moved.
-
Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
-
Security appliance backup & restore adjustment in NCC 19.20 Release
This discussion has been moved.
-
Nebula switch stable firmware version update
This discussion has been moved.
-
[NEBULA] What model supports Nebula CC currently?
This discussion has been moved.
-
Nebula Configuration with 2 access points NWA50BE
Hi all, I have installed 2 NWA50BE at my house. 1 access point at the ground floor, the second one on first floor. I do run 2 SSID 2,4 and 5GHZ, but it seems I have maybe not done it 100% correctly. As my Oneplus 11 really often jumps into the mobile G5. I hate this of course, because it always jumps out and in. I did read…
-
Réseau Free inaccessible
Hi, I just bought a zyxel fwa 510. I put in a mobile Free Sim card. I'm in the countryside, seeing red, no internet access. The APNs I found don't seem to work, reboot reset = ditto. The Free mobile Sim is activated and works on an Android phone, so it doesn't come from it. When I try to update the system with the latest…
-
Devices in mgmt VLAN reachable by VPN and local Clients
I have configured a mgmt VLAN in my test network, ID 168 I have USG Lite 60AX, GS1920-24HP and NWA1123. I followed the procedures described in the FAQ, and everything seems fine. Switch: This is the trunk port profile, for USG and AP: This is the trunk port profile, for client (VLAN 10) And this is the AP configuration:…
-
Bought A NWA50AX-Pro Need Some Help
Good evening I just bought the Zyxel NWA50AX-Pro A.P as I had to upgrade from a TP-Link N300 A.P as it wasn't doing a good job. Anyway I plugged in the new AP (power and LAN Cable) and I downloaded the Nebula phone app signed in and followed what it told me to do. After doing what it told me to do it wouldn't work at all,…
-
Guest Wireless Issues with 500H - Layer 2 Isolation
Hi, We created a guest WIFI Network using level 2 isolation, and attached it to a VLAN which worked fine. We later upgraded the firmware of all the switches and firewalls to the latest version due to other issues and the guest WIFI Stopped working. The DNS is set to the 500H and we have added the MAC into the wireless…
-
Mysterious SSID
I have a ZYXEL NWA50AX.The SSID is Zyxel Upstairs. Why do my devices all see this network and another called Zyxel_Upstairs_EXT. In Nebula Control Center I do not see this SSID listed anywhere. How can I remove it? Is it possible to remove it without doing a factory reset? Thanks!
-
Nebula site to site VPN between two USG lite 60AX
I'm very new to nebula environment, especially on nebula vpn. I was wondering if i can have two usg lite 60 ax, each one behind a nat (i can solve this with 1:1 on isp router) and set a nebula vpn between the two of them. My first choice was having one usg lite 60 ax and one usg flex 50 (NOT the H model) and set an ipsec…
-
RF Diagnostics latest firmware update.
hi. Noticed in the release notes for the latest firmware update that there is a new RF diagnostics feature. RF Diagnostics: Added a live tool "Neighbor Scan" to monitor surrounding Wi-Fi networks and interference in real-time. Where can I find this on Nebula? Thanks
-
Zyxel account deletion
Hello, I would like for all Zyxel accounts/services linked to my email to be deleted. Thank you.
-
Audit log
Hi We are conducting a security audit. I cannot find a few important log entries. Please let me know where I can find them: Log of configuration changes (e.g. firewall rules, user creation, or any other changes). Login log (who logged into Nebula, when, and from where). Thank you!
-
FWA510 Nebula - Clients Overview?
I have two Sites on Nebula One Site Setup is with a NR7101 and NWA50AX Pro's. One Site Setup is with just one FWA510 On NR7101/NWA50AXPRO Site I can see all the devices connected there on the Nebula App and Nebula Web interface. On the FWA510 I cannot see connected devices on Nebula App or Nebula Web Interface. Do I need…
-
how long does it take to delete devices from Sites
One of our clients decided to add devices into an account they created. In order to manage the devices for them I have deleted them from their new account but cant add them to ours, they say they are still on their account. that was 12 hours ago. how long will it take to release them?
-
Archer TXE70UH incompatible with NWA50BE PRO?
Hello everyone, I installed multiple sites with NWA50BE PRO. Inside one of these I have a brand new Archer TXE70UH that tried to link to this SSID with MLO and other interesting settings: Anyway the Archer saw the network, linked to it at 1.2 Gbps but it was NOT able to reach internet. I tried almost everything, checking…
-
NO local config options after removal from Nebula Cloud
I have a NWA50AX PRO Has been working great standalone, made the mistake of adding to Nebula Cloud and updating the Firmware to V7.10(3) / 2025-06-29 07:27:38 I have now removed the device from the organisation, it rebooted back to standalone mode (Even factory reset it) and logged in with the default, but it only gives me…
-
ATP200 - Impossible to adopt it in Nebula
Hello everyone, I justs unboxed a brand new ATP200. So I went on its 192.168.1.1 to update its firmware and I downloaded it from Zyxel repo. Then I went again on that page to configure it and I am not able to adopt it via Nebula. Neither via USB (formatted in FAT and FAT32) via json file. Neither resetting it. If I try to…
-
Firmware Update
There is a notice about the firmware, how do I update the firmware? Thank you.
-
Problemi co zixel 505
Salve ho dei problemi con il mio modem zixel 505. Appena comprato non riesco a connettere la stampante Epson e la connessione mi cade sempre Ho contattato il centro assistenza mi hanno detto di fare aggiornamento al firmware ma non so neanche come fare qualcuno può aiutarmi grazie
-
Set static ip client
I looked at YouTube -Shawn Rogers - how to set static ip on client. But when trying to follow his instructions I realise that my Nebula doesn’t look the same. See below. My “reserve ip” is grayed- how to activate. Below what is it in Roger’s presentation Below what is look like in my Nebula. I want to activate grayed…
-
Help to understand
Can someone explain for me what the meaning to show what I have circulated with yellow. I have a mesch network controlled with Nebula. Al ap,s are in mesh mode except the root which is connected to the router Most devices are connected with WiF and on my switch I have two devices. But it look like that a device are as well…
-
Status rings disappeared
I have recently seen that the status rings for ap diassppead in Nebula - see screen shot Now is it only for the root ap -full green but the remaning ap,s have lost its rings for status which I previously had. Is this a change in Nebula? The network works fine but is the change you have made in Nebula upgrade of software
