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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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How do I delete my zyxel account
Hello, I would like to delete my Zyxel Nebula Account but I cant find any option to delete it. Please delete all my accounts connected to my mail address. MyZyxel, Nebula, etc. Thank you! best regards
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XGS1930-52 Troubleshooting 10GbE connection issue
Hello. I purchased 2 DAC10G-3M-ZZ0103F cables, I tested them in my lab with 2 PCs with Intel X520-DA1 10Gb network cards connected directly without a switch and I measured the speed with the iperf3 software obtaining 9.8Gbit. After that I installed them at the customer's on two servers with the same network cards and the…
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Smart Mesh, wireelss bridge, or other setup
I currently have 2 NWA50AX access points. I have 1 upstairs (I'll call this 1U) and 1 downstairs (1D). These are both hardwired into a network switch. I want to extend the wireless to a location i can not run cable to (outside garage building I'll call 1G). The garage has about the same signal strength and distance to both…
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Can’t seem to access network using LAN port on NWA130BE.
I have just purchased two NWA130BE and one NWA50AX Pro. The setup I want to create is: My cable router wired to the uplink port on one NWA130BE. The gateway NWA130BE is smart meshed to the other NWA130BE This setup seems to work fine and my devices can roam between the two APs and the mesh connection is excellent. I have…
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Move ATP from one site to another in Nebula without losing configuration?
We had a port go bad on our ATP800, and were given an RMA replacement. The original ATP was in nebula, but in Monitor Only mode. After jumping through several hoops, down-grading the firmware, and finally being able to join the replacement to Nebula, I configured the replacement in a site I called Prep. When I finally had…
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Client List > All - Only 24 hours
When on the Site Wide > Client list, if you select "Access point clients" or "Switch clients" or "Security gateway clients" from the first menu, the second menu then gives you options for Last 2 hours, 24 hours, 7 days, 30 days or Custom. But, when the "All" option is selected in the first menu, the second menu only lets…
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All Zyxel devices disappeared in Nebula overview
since a couple of days all successfully registered devices disappeared in nebula overview. No local access possible to the devices…nebulos credentials ar Not working. No response from Zyxel support… SSIDs are displayed but different Wifi-passwords… Local wifi runs without any problems. What happend? Is this a bug, have I…
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VLAN over Nebula Site-to-Site VPN connection
Sorry in advance if this is a stupid question, but I am not sure how to configure this setup. We have a camera system installed at HQ that uses VLAN 4 (10.100.40.x) and the NVR is located on that subnet. We are adding cameras to a remote location and want those cameras to connect to the NVR at HQ. I can't use the same…
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FlexH 100 & 200 - Spinning wheel on firewall page in Nebula
Hello everyone, my FlexH series firewall updated to latest firmware, since yesterday I cannot see their details inside Nebula. This is what I can see on those pages: It seems that the spinning wheel under "Backup & restore" could lead to a page stuck. If I open another Organization with an "old" firewall Flex Series…
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impossible to update the firmware module on my device.
i'd like to update the firmware module, but.. it's impossible on my device. and it stopped working after an upgrade of the firmware.
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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New WAN status missing gateway IP for VLAN
VLAN443 is what the FLEX H will use to talk to your server their should be a gateway 192.168.44.2
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FlexH 100 & 200 - Lack of details in Nebula widget "Firewall network application"
Hello everyone, I see that there is a new widget available for FlexH series: since Nebula Version 18.30 Anyway I'm unable to see it populated as expected, like I can have with previous firewall series (below a Flex200): Is there something to enable on FlexH platform on premise to see that widget working properly? Thanks in…
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Which port to use in bridge mode
Hi. I have several NWA130 be. two of them have I enabled wireless bridge mode. Using Nebula when connecting a device to the ap with cable which port should I use - uplink or lan ? Neither of this two ap is the root ap connected to the router. Do also the root ap needs to be in wireless bridge mode to get it working ?
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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FWA505 needs rebooting
I lose internet connection on this daily. The router worked fine for about a month but now it needs rebooting daily. I have tried using ISP bands on Network Settings/Broadband/Cellular Bands but this does not help.
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Captive portal logout-ip deprecated
I have an ATP500 on Nebula with a captive portal. I had configured a logout-IP, and it's no longer working. I had saved this KB, and it's no longer available. Why? https://support.zyxel.eu/hc/it/requests/466594 I used the following commands: configure terminal web-auth web-portal session-page activate exit web-auth login…
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backup?
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NSC100 alredy registered
I have bought a NSC100 from Ebay for my home lab but I am unable to register it to my nebula account as it is still registered to the previous owner. Please could I have some help to add it to my account?
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Sony
I have two Zyxel NWA130BE access points set up in a household environment. They mostly work well, but I have an issue with my Sony Google TVs where the connection becomes stale. The TVs still show as being connected to the Wi-Fi network, but when I diagnose the connection, they are unable to query the DHCP server. To…
