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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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[Release Note] Nebula Control Center - 18.20 software Release!
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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Zyxel 710
Hallo, leider habe ich das Problem, dass mein Zyxel 710 immer wieder nach kurzer Zeit unter Last die Internetverbindung verliert. Ich habe schon alles mögliche probiert. Habe die neuste Firmware… Nach einem Neustart funktioniert die Verbindung wieder, bis zum nächsten Mal unter Last. Kann mir da jemand weiter helfen? Danke
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Email notification about switches firmware update
Hello everyone, just to tell Zyxel team that in the emails regarding switches update I'm receving all of them with a typo inside: As you can see there is twice the same switchs word.
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FWA710 on 3 network UK - slow speeds?
Hello New zyxel user here, just got a FWA710 for a specific site, approx 50M from nearest Three 5G mast with perfect unobstructed line of site. Still only managing to get approx 100mbps download when connected, despite my phone on the same connection running at between 800-900mbps (both results from speedtest.net). I'm a…
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WPA2 doesn't work when using Wifi at 6ghz
I noticed even when I set security to WPA2, when I connect at 6 ghz it always uses WPA3. The downfall to this is that 802.11r is not working because it uses WPA3.
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802.11r Not showing in Nebula Clients with WPA-3
I have zero clients showing with 802.11r capabilities…. This is with both NWA130be's and NWA50ax Pro. I tried toggling 802.11r to no avail….
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FWA710
bonjour, J’ai ce routeur 5G qui clignote toujours en rouge orange, il est neuf, pourriez vous m’aider ? Merci
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usgflex nebula registration
hi I would like to know if I have a usgflex in production and I decide to register it on NCC the device must resetted to factory default configuration? or it is possible to register it with the production configuration? thank you.
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Cloud saving mode - Zyxel is breaking basic functionality
I'm a IT professional. I advised Zyxel Wifi to al lot of clients and relatives because of hassle free management of small organisations and home installations. Newest thing nowadays is cloud saving mode. (???????) I'm having second toughts now. I probably will not advice this system anymore. Zyxel is breaking existing…
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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los Zyxel Cloud Wifi6 AX1800 Wirless Access point se instalan solo con la app?
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Device already registered message
Hey Zyxel Team, I have sold my old Zyxel nr5101 5G mobile router but the new user is unable to add it to his nebula account. I have deleted the device from my previous organization and even deleted the whole organization but still faces an issue. He also tried to follow this guide…
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"Device xxxxx is already registered to this account" when scanning QR code
There are no devices in my site but when I try to add one ot states it's already registered to my account. Where I can set up this device?
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Access from client VPN to network in VPN Site to Site Mikrotik
Hello! We have a tunnel with a non-cloud VPN gateway. The VPN client also works fine. We need to access the hosts on the remote site in the tunnel from the client VPN.
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Restructure organization and locations.
At the moment we have one organization Rosenboom and several locations with our locations and customers. We would like to change that. An organization ROSENBOOM with our locations and another organization CUSTOMERS with the customers. The permissions should also be changed. UserA should have rights to both organizations.…
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Having problem login in for nebula
So I try to log in and get Invalid email address or password. Please make sure account had been activated and enter the correct data to Sign in. I click Forget password? Go to the link put in a new password and get The action has been completed or is no longer valid. And my new password don't work for login Edit update if…
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Flex200 - maybe routing policy limitation?
Hello everyone, I need to split my LAN, routing its traffic to WAN1 and WAN2. Considering public IP (WAN1) and speed (WAN2). So I have LAN_IP1 to go on the internet via WAN1, while the rest of LAN1 via WAN2. WAN1 is only for a specific IP assigned to a server (and for emergency internet backup). So I set the active rule to…
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Strict MAC binding not working
Hello everyone, I set MAC to IP binding from here: So I expected to have a reserved IP for a specific MAC address. Then I booted a new PC inside the network, with a static IP that could go in confilct with the above mentioned reserved IP and the new PC was online with that reserved IP. That is a bug, because if I set…
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I’m a Linux user, how can I detect my switch on the network?
I've a lot of DHCP clients on my network, is there an easy way to discover the zyxels switches for linux users?
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SCR 50AXE vouchers
Hi, I've just bought a SCR 50AXE and I need to implement voucher authentication. The option voucher appears after activation Nebula Pro Trial but the sign-in option does not. Is that option only available for APs? I thought it could be used as an AP. Or is it because the trial license still appears as "IN PROGRESS" ?…
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Hello I need help opening port.
Hello I need help opening port. I have configured as follows: I use FLEX700 firewall device. thanks