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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Nebula Control Center - 19.30 software Release!
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Synchronization Issues with Nebula USG FLEX 500H HA on-premises.
Hello, I'm having synchronization problems with a Nebula installation of two USG FLEX 500H units in HA. The installation is on-premises, but I don't see the updated configuration in some settings in Nebula. For example, in Interface everything is set to default, but this is not the case in the local configuration. In…
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Nebula Portal allowed IP-Addresses
Our Nebula portal is growing and now the question is raising about how secure is this portal. 2FA and strong password is nice, but in other management platforms like RMM, we can limit logging in from certain IP-Addresses. I don't seem to find it in Nebula? Am I overlooking it, or doesn't it exist? We do pay for MSP Pack,…
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Activate license MSP 2 Years
I purchased a 2-year MSP license, but I can't activate it. So far, I've only been able to activate the MSP Trial. It returns an invalid license key.
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NWA50AX: MacBook Pro M5 Pro (WiFi 7 chip) limited to ~90 Mbps, M3 Pro gets 300+ Mbps on same SSID
Hi Zyxel team, I'm experiencing a significant throughput limitation with my NWA50AX when connecting a MacBook Pro with the new Apple M5 Pro chip (WiFi 7, chip id: 0x11). SETUP: - AP: NWA50AX (Nebula managed) - Firmware: V7.10(ABYW.4) — latest available - MAC: B8:EC:A3:E0:FB:66 - S/N: S221817015630 - Radio: 5 GHz, 80 MHz…
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USG Flex 100HP 1.37 Patch1 - Wrong network topology
Hello everyone, I would like to highlight that on the 100 HP: With 1 port for WAN and 1 port for LAN, the topology designed by Nebula is wrong: As you can see it seems that I have some items directly conneted to the firewall. How can I solve that?
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Bonjour
Je n arrive pas a faite fonctionner votre routeur sa le mais pas a jours quand je le rentre sur application et un voyant vert et orange câble internet neuf que faire
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Nebula App - WAN1 stuck values
Hello everyone, I have different ORGs that have the same WAN1 value: It may happen that at different times of the day the value is different, but the same value is always shown through the different ORGs
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USG FLEX 50H Auto VPN Limit (5 tunnels) – How to connect only selected sites in a 13-site Nebula net
We are currently using the Nebula platform to manage many of our sites. Some of these sites are still running OPNsense firewalls. Our long-term plan is to migrate all non-Zyxel firewall devices to Zyxel devices. For this reason, we recently purchased additional Zyxel devices for our organization. For smaller sites, we plan…
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Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
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USG LITE 60AX Router & AP NWA130BE - Disable router radio
Hello, i have the hardware in object and i would like to disable only the router radio wifi. I've tried to disable it in config→security router→ssid setting but looks like it will turn off the ap radio too. Any hints?
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SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
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Delete my accesspoints on Nebula
I want to completely delete these devices from Nebula. How can I do that? i delete it on the site and organisation and see there under user / devices.
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XGS1930 and MAC filtering on a port
Hallo, can someone help me if XGS1930 does support MAC filtering on a port, so only a LIST of supported MAC are allowed on this port to connect? If it is supported, how can i configure it and is configuration also possible over Nebula? Thanks Wolfgang
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USG Lite 60AX DNS issues
I recently installed a USG Lite 60AX and configured static IP on WAN interface with manual DNS (primary 8.8.8.8 - secondary 1.1.1.1). Since i couldn't establish an IPSEC vpn using remote peer FQDN, i checked dns lookup and found out that it's resolving a really old public IP for the FQDN. VPN establish correctly if…
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Devices in mgmt VLAN reachable by VPN and local Clients
I have configured a mgmt VLAN in my test network, ID 168 I have USG Lite 60AX, GS1920-24HP and NWA1123. I followed the procedures described in the FAQ, and everything seems fine. Switch: This is the trunk port profile, for USG and AP: This is the trunk port profile, for client (VLAN 10) And this is the AP configuration:…
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Set static ip client
I looked at YouTube -Shawn Rogers - how to set static ip on client. But when trying to follow his instructions I realise that my Nebula doesn’t look the same. See below. My “reserve ip” is grayed- how to activate. Below what is it in Roger’s presentation Below what is look like in my Nebula. I want to activate grayed…
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Missing mesh option creating WiFi network
I have two Zyxel Ax1800 access points and a Zyxel EX3301-T0 router. I want to create a mesh network and have followed the set up video but in the WiFi network section of the Nebula App the set up videos show a slider ‘Smart Mesh’ but it doesn’t appear in my App. I can’t work out why and it’s preventing me connecting one…
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Cloud authentication
Hi, Please could you provide some details regarding the cloud authentication? We use the MAC-based solution and would like to take a closer look. The reason is that we had a bad experience with it last year. Some questions: What happens if the site goes offline temporarily (no internet connection)? What happens if the…
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Nebula 19.30 Live Tools for H series - missing options
Hello everyone, today I needed to check a traceroute from an ORG that had difficulties reaching a website. So I went here on "old" firewalls: to check it and there was the option working properly, while on some other sites with newer firewalls like USG FLEX 50H I had no option to have quick network tests like Ping,…
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NWA50BE Nebula License
Hi, I have a Nebula PRO license. I would like to add a NWA50BE Access Point. I suppose I have to buy a license. Which code? LIC-NPRO-ZZ2Y00F is correct for the 2Y license? Thanks!
