Wireless Clients shown wired




Hello,
after restarting all devices, the display of wireless and wired clients fits.
After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me.
My devices are
USG lite 60
2 x GS1915
3 x NWA90AX Pro
Accepted Solution
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Hi @Oliver_Fehn,
After investigation, we have addressed this issue because specific AP model, NWA50AX PRO and NWA90AX PRO, updates the info to Nebula with errors. This issue will be fixed in the next firmware release, around July. Please check the wireless News and Release - Zyxel Community category for new updates~
Zyxel Melen0
All Replies
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Hi @Oliver_Fehn,
Could you share the real topology and enable Zyxel support access so I can check the Nebula topology?
Zyxel Melen0 -
Hi @Zyxel_Melen, i have now activated support access
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Hi @Oliver_Fehn,
Thanks for the privilege. I found one of your device displayed as weired device, one of Apple home pod. We are investigating this issue and I will keep you posted.
Zyxel Melen0 -
Hi @Zyxel_Melen,
there are several more devices that are connected wireless that shown wired, there are
Sweeper, Meross Smart Switch, Siemens, Nuki Bridge, Echo and so forth.
Could it be due to the firmware version of the switches? They're not running the stable version, but the latest one.
Sincerely
0 -
Hi @Zyxel_Melen ,
I tried a few things over the weekend and think I've solved the problem.
I did the following:
I completely removed the Fritz!Box from the network.
In Smartmesh, I set the uplink of the wirelessly connected access point to manual uplink and selected an access point.
Since making these changes, the problem hasn't occurred again.
Sincerely
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Hi @Zyxel_Melen
it's been working fine for two days now, but now a wireless client is showing as wired again.
At least it's a bit better now, as previously several clients were showing incorrectly within a day.
0 -
Hi @Oliver_Fehn,
Thank your for updating your test and its result.
After discussing with our engineer, we assume this is because the client list update mechanism causes the client type to change. We are still investigating on this and I will keep you posted.
Zyxel Melen0 -
Hi @Oliver_Fehn,
After investigation, we have addressed this issue because specific AP model, NWA50AX PRO and NWA90AX PRO, updates the info to Nebula with errors. This issue will be fixed in the next firmware release, around July. Please check the wireless News and Release - Zyxel Community category for new updates~
Zyxel Melen0 -
Hi @Zyxel_Melen,
thank you for your efforts.
0
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