[Nebula] How to turn on Zyxel Support Access?
Options
Zyxel_Jay
Posts: 165 Zyxel Employee
If you have a Nebula product problem and you want Zyxel support check your setting if it is correct, you can turn on "Invite Zyxel support as administrator" function. When you enable the function, Zyxel support can look at the setting and event log on your Nebula organization.
1. click the "Help" button with question mark circle icon at the top bar.
Still need help? > Support Request
3. enable "Invite Zyxel support as administrator" and write the expired days
(default 21 days)
4. save the setting in the bottom right corner
Tagged:
0
Categories
- All Categories
- 385 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 80 Nebula Status and Incidents
- 5.1K Security
- 74 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 210 Service & License
- 335 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 886 Nebula FAQ
- 415 Security FAQ
- 228 Switch FAQ
- 198 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 73 About Community
- 63 Security Highlight