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[Nebula APP] How to use google login when the default browser is Firefox?
Since the Firefox's behavior, user may encounter login issue when using Google login. Here are the tips to use Google login when your default browser is Firefox. Login your Google account on Firefox. Open the Nebula APP and click Start to enter the login page. Click the Enhanced Tracking Protection icon on the left side of…
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Comprehensive Security Reporting for MSPs
Unified Security Visibility: The MSP Threat Report The MSP Threat Report is a new feature in Security Reporter designed for Managed Service Providers to aggregate security data from multiple organizations and firewalls into a single, professional report. Strategic Cross-Org Visibility Unlike standard reports that focus on…
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Editing Device Name
Flexible Device Naming Enhancements Nebula 20.00 improves administrative efficiency by providing multiple new entry points for renaming networking devices directly within the core management tables. Direct Name Editing Instead of navigating to the Device Detail or Topology pages, administrators can now edit device names…
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PAYG UIX Enhancement
Enhanced Transparency for Pay-As-You-Go (PAYG) Users The Nebula 20.00 update introduces UI enhancements for the Pay-As-You-Go (PAYG) licensing model to provide users with a clearer understanding of their service status and billing. Real-Time Service Identification To eliminate confusion regarding which devices are active,…
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Switch Port Template Status Enhancement
Troubleshooting Switch Ports with Template Status Visibility Managing large-scale switch deployments using site templates is a key feature of Nebula, but identifying local configuration overrides has historically been difficult. The 20.00 update introduces a dedicated Template Status column to address this challenge.…
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MSP Product ID
Asset Tracking with MSP Product ID Managed Service Providers can now better align Nebula devices with their internal asset management systems using the new MSP Product ID field. Custom Identification Guidelines The MSP Product ID is an optional, user-defined unique identifier that supports 1 to 64 characters, including…
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MSP Portal UIX Refresh and Fix
Visualized Management: MSP Portal UIX Refresh The Nebula 20.00 update brings a major visual refresh to the MSP Portal, highlighted by a new Google Map integration for geographic organization management. Google Map Visualization The top section of the MSP portal, which previously contained license banners and summary…
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MSP Admin and Teams UIX Enhancement
UIX Enhancements for MSP Administrators and Teams Nebula 20.00 introduces significant UI/UX improvements for Managed Service Providers (MSPs) to streamline multi-organization management and reduce administrative confusion. Enhanced Context Navigation * Intentional Selection: The Organization and Site selectors in the top…
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License Migration on NCC for H series
Technical Guide: License Migration for Zyxel H Series Firewalls Zyxel Networks has introduced a license migration feature on the Nebula Control Center (NCC) designed to facilitate a smooth transition for users upgrading from legacy USG Flex or ATP series firewalls to the newer H series hardware. This feature allows for the…
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What happens when you remove a switch from your organization?
Q: What happens when you remove a device from your organization? A: If you remove a switch from your organization, the individual switch settings will be removed, such as port settings.
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SNMPv3 Support on Cloud
Enhanced Security with SNMPv3 Nebula 19.30 introduces SNMPv3 support for cloud-managed switches, specifically starting with the CX4800 model. Unlike SNMPv2, which uses community strings, SNMPv3 utilizes user credentials and supports encryption. Technical Defaults on NCC Because the NCC interface only requests a username…
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MSP-wide Device and License Inventories
Holistic Overview The MSP-wide Device and License Inventories tool provides centralized management of all devices and licenses across an MSP's administration via four tabs: Overview, Device, License, and Change Log. Overview Tab Highlights * License Plans: A pie chart displays the total number of organizations and their…
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MSP-wide Replicate Site Configuration Enhancement
New Customized Scopes MSP-level site replication now supports both full site and product line (AP, Switch, Security, or Site settings) replication across different organizations. Logic and Permissions * Replication Logic: Only settings from the selected product lines are copied; unselected settings remain at default…
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Org-wide Replicate Site Configuration Enhancement
Evolution of Site Replication The replication tool has been upgraded from supporting only product-line specific copying to expanding Full Site Replication. This tool allows users to copy a configuration from a source site and apply it to multiple destination sites within the same Nebula organization. Key Enhancements * No…
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MSP-wide Configuration Template
Overview: Aggregated Management The MSP-wide Configuration Template is a new feature on the MSP menu tree that provides an aggregated view to monitor and manage all template sites across managed organizations. MSP administrators can create, delete, bind, or unbind template sites directly from this portal. License and…
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Org-wide Configuration Template Enhancement
New enhancement in Org-wide Configuration Template Configuration templates allow for the creation of template sites that serve as virtual configuration masters for bound sites. A new enhancement in 19.30 adds redirection hyperlinks to each template site in the configuration template table, allowing administrators to jump…
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Backup and Restore Enhancement
H series Support in Site Backup & Restore Nebula 19.30 introduces two major enhancements to the Backup and Restore feature. First, the H Series now officially supports site backup and site restore in both Org-wide and MSP-wide levels. Previously, H Series settings were excluded from site backup files. Firewall Restoration…
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MSP Change Log Enhancement
Centralized Log Monitoring The MSP Change Log has been enhanced with a dedicated Organization tab within the MSP portal. This allows MSP administrators to monitor the change logs of all managed organizations from a centralized platform without having to navigate into each organization's individual portal. Operational Rules…
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Auto Renewal Tag on NCC
Introduction to Auto Renewal Zyxel Networks has introduced the Auto Renewal Tag on Nebula Control Center (NCC) to provide better visibility for security appliance licenses. Auto-renewal is a feature designed to keep UTM, GSP, or Elite Pack licenses current through continuous yearly or monthly protection, eliminating…
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The Difference Between “Access Points by Usage” and “SSIDs by Usage” on the Dashboard
SSIDs by usage: This traffic includes only STA management TX/RX. AP usage: This covers all traffic passing through the AP Ethernet uplink, including STA management traffic and AP-originated traffic (for example, communication between the AP and the Cloud Controller, such as netopeer configuration data), as well as…