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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[Release Note] Zyxel Access Point - V7.20 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
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[Release Note] Zyxel Access Point - V7.25 Patch 2 firmware has been released
Access Points Firmware Release Note November 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.25 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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USG FLEX H Series - V1.36 Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note October 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS1920 Series Release Note October 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.2)C0 Zyxel GS1920-24v2 - V5.00(ABMH.2)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.2)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.2)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.2)C0 New…
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Zywall USG FLEX Series & ATP Series - V5.41Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note October 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[2025 June Spotlight] “No IT? No Problem.” – How 20 Stores Got Secured with Nebula
🚩A familiar challenge for growing businesses If your company is expanding into multiple branches—but your IT team isn’t—then you’re likely facing the same growing pains many small and medium-sized businesses (SMBs) do. Whether you're running retail stores, service hubs, or regional offices, managing security and…
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Nebula Cloud Auto Firmware Upgrade Notice - WiFi 7 Access Points
To enhance system security and maintain firmware integrity, this upgrade is required due to changes in the firmware encryption mechanism. All affected models running firmware older than V7.10 P2 C0 will automatically be scheduled for upgrade to ensure compatibility with the latest encryption design. Models and Firmware…
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NebulaFlex Switch XGS1930 Series - V5.00 Patch 0 Firmware Release
Zyxel Switch XGS1930 Series Release Note July 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V5.00(ABHS.0)C0 Zyxel XGS1930-28 - V5.00(ABHT.0)C0 Zyxel XGS1930-52HP - V5.00(ABHV.0)C0 Zyxel XGS1930-52 - V5.00(ABHU.0)C0 New Feature and Enhancements 1.…
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NebulaFlex Switch XS3800 Series - V4.80 Patch 4 Firmware Release
Zyxel Switch XS3800 Series Release Note October 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS3800-28 - V4.80(ABML.4)C0 New Feature and Enhancements 1. [Nebula 19.10] Support Port advisor. 2. [Nebula 19.20] VLAN ingress check enabled by default. Bug Fix Bug fixCS1.…
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[Release Note] Nebula Control Center - 19.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Rename Clone to Replicate and added support for Site-wide configurations by each product line such as AP, SW, FW and Site settings in Org-wide management use. (Nebula Pro Pack license is required) * Strengthened backup & restore…
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Security appliance backup & restore adjustment in NCC 19.20 Release
Dear Nebula MSP users: NCC will receive its 19.20 update on October 20th. As part of this release, we are making changes to the [MSP – Backup & Restore] feature. Specifically: Create a new “Site” tab – where users can create configuration backup for each site (including configuration for all devices i.e., AP, Switch and…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS2220 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.2)C0 Zyxel GS2220-10HP - V5.00(ABRP.2)C0 Zyxel GS2220-24 - V5.00(ABRQ.2)C0 Zyxel GS2220-28HP - V5.00(ABRR.2)C0 Zyxel GS2220-50 - V5.00(ABRS.2)C0 Zyxel…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Switch RGS200-12P - V2.00 Patch 1 Firmware Release
Zyxel Switch RGS200-12P Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel RGS200-12P - V2.00(ABEP.1)C0 *Do not downgrade to old firmware version prior to v2.00(ABEP.0)C0, since the algorithm on the new firmware version will cause login inaccessible. New…
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NebulaFlex Switch XGS1935 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch XGS1935 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1935-28HP - V4.90(ACJX.2)C0 Zyxel XGS1935-28 - V4.90(ACJW.2)C0 Zyxel XGS1935-52HP - V4.90(ACJZ.2)C0 Zyxel XGS1935-52 - V4.90(ACJY.2)C0 New Feature and Enhancements 1. [Nebula…
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[Release Note] Zyxel BE series Access Point - V7.20 Patch 2 firmware has been released
BE series Access Points Firmware Release Note September 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 2 C0. Supported Platforms (Click…
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🎉Turn Your Community Points into Real Rewards🎉
Your Community Points are now Zyxel Store Coins — and Coins = cash at checkout. Post questions, share answers, or help others in the Community — and use your Coins to get the Zyxel products you love. It’s easy, rewarding, and now even better. 🎉 Launch Bonus: Double Coins on All Activities! 🗓 Aug 12 – Oct 31, 2025 | Limited…
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How can i reset a wax620 to factory defaut
I got an use one with no information over it, how can i reset it to factory default.
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GS1350-6HP Cheapest "Outdoor" Switch?
Hi I need some Pis in my Garden to Measure some things. For that I need Ethernet where I put a Cable there already. We have a very small Greenhouse where I can put a Plastic Box with that Drying Balls inside and an Air Valve who let the moist Air out and Clean Air in. So the Box will not "explode". The only problem is in…
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Multy X WSQ50 latest firmware
Hello, I'm having problem setting up Multy X through the app on iPhone. Will You be so kind and provide link to the latest firmware and instructions as it seems to be the solution that helped others. thank You
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WSQ50 firmware
Hello community, as many others here I also have problems setting Multy X through the app on iPhone. Can I get link to the latest firmware version and instructions. thank You
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Multy X setup issues via iOS App
Hey, Judy helped some other peaple by sending them the latest firmware and instructions. I also stuck on setting app my Multy X devices. Thank you for helping me out. - The V2.20(ABKJ.8)C0 firmware version and update instructions have been sent to your community inbox via private message. Please check your inbox to access…
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Basic routing for subnets between two routers
I want to route subnet x.x.15.x traffic from one router(1), which physically sets next to router(2). Like wise.. want to route traffic from router(2) subnet x.x.200.x to router(1). I know this basic stuff… but I am an application software programmer.. filling in for our network engineer .. that is no longer here <sigh>
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Vlan1 On Primary LAN Interface
Hello, I have a HUGE security concern about this topic and I am running a Flex USG500H and I spoke to tech support and discovered that I am not able to change the primary LAN interface (192.168.1.1) to any other vlan other then the default vlan1 and that is designed that way. In my opinion that is a security "No No". This…
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VPN tunnel uptime problem
USG FLEX 700H V1.36(ABZI.0) So I don't normally look at Nebula but now and then I log in to view some things like the VPN usage and connectivity and I'm sure the last time I looked when I had three tunnels that are local it showed solid green for all of them but I added a 4th and check over some days and some red was…
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Unable to Allocate licences
Hey Guys Nebula portal performance is poor this morning and devices not showing newly assigned licences. Anyone else getting this?
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FWA515- how to separate 2.4ghz and 5ghz wifi bands?
Hi, I've just purchased a FWA515 5G router and out of the box, the router only shows 1 combined wifi network in the router settings. I wish to separate the 2.4ghz and 5 ghz network but it seems i need to switch off both MLO and Mesh settings in order to do this: However i cannot find the 'mesh'setting anywhere ? I can see…
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Issues with built-in Wi-Fi and Guest VLAN after upgrading FLEX50W to firmware 5.41(ABAR.0)
Hi Folks, After upgrading the firmware of a ZyXEL FLEX50W to version 5.41(ABAR.0), the built-in wireless has become unstable. Additionally, the guest wireless network, which is associated with VLAN 9 and has a configured DHCP pool, no longer assigns valid IP addresses to wireless clients. Is there any patch or known fix…
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Radius server on ZyXEL FLEX H with SSL VPN
Recently upgraded to FLEX H series and in same time to WIndows Server 2025. We used to have AD Integration for VPN, so that users could be defined on AD. Classic implementation (TCP389) still works with new FLEX H series combined with SSL and OpenVPN Client. But as we have to move on to Windows Server 2025, classic LDAP on…
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Station blocked by key handshake fail right before connected (intra roaming) - normal behavior?
Every intra roaming (e.g. 2.4>5GHz) goes like this (log, reverse order): 31 2025-11-05 17:21:29 notice wlan IEEE 802.11 Station: 12:34:56:78:9a:be connected on Channel: 36, SSID: MyWifi, 5GHz, Signal: -66dBm, Interface: wlan-2-1 32 2025-11-05 17:21:28 notice wlan IEEE 802.11 Station: 12:34:56:78:9a:be blocked by key…
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ZyWALL USG20W-VPN - WLAN broke after V5.41(ABAR.0) upgrade
Hello, I upgrade from 5.40 to 5.41 and now my usual WLAN ssid does not work anymore. It keeps connecting / disconnecting. This happen from iPhone and from Arlo webcam. I tried to upload the 5.40 config file but problem remains. Also, strange fact: after logging in into 5.41 I get the error "wrong cli cmd…" but then…
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Link aggregation with NWA220AX-6E
Hi, I can't find a way to setup an aggregate with the two ethernet interfaces in either webui or cli. Is it possible with this model? Thanks, jmw
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Zyxel nwa130be Problem with Mikrotik wap lr8 Station Mode
Hello, I keep having problems with a Mikrotik wap lr8 device that is connected to the nwa130be. According to the Nebula app, the device is connected to the Wi-Fi and also has an IP address. But after a few hours, I can no longer access the web interface of the Mikrotik device. I have already performed various firmware…
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NWA50 AX PRO - Cannot Upgrade from Standalone Drivers which limit connectivity?
Originally setup as standalone device. Following initial enquiry as regards AP restricted to sub 10Mbps up and down with average Ping times of 11.25ms. Human engineer responded last week, " have reviewed the Nebula settings and made some adjustments to improve the wireless connection. Please check the updated status once…
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USG LITE 60AX V2.20(ACIP.0) - WPA2 connectivity issues
Hello everyone, with security routers when I set WiFi with WPA2 in Security Settings, I am NOT able to see the SSID and then connect to it with "old" laptops like n family WiFi cards. Of course I use always 2.4 + 5 + 6 GHz enabled radios. Anyway I have to use WPA3 with these settings: Changing WPA2 to WPA3 gives me the…
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Can't update entware on nas326 - failed to download package list
I tried to update entware but I get the following error: root@NAS326 :~# opkg update Downloading http://bin.entware.net/armv7sf-k2.6/Packages.gz Updated list of available packages in /opt/var/opkg-lists/entware Downloading http://zyxel.diskstation.eu/Users/Mijzelf/Entware-ng/binaries/armv7/Packages.gz *** Failed to…
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VLAN-GESTIONE
Buongiorno a tutti. Rif. Prodotto Switch GS1200-8HP v2 - FIRMWARE AGGIORNATO (V2.00) Non riesco a configurare una VLAN di GESTIONE se diversa da 1 Tutte le volte che provo lo switch smette di rispondere. Questa è la situazione Sullo switch sono configurate 5 VLAN, ogni VLAN su OGNI porta è untagged ed ha lo stesso VLAN ID.…