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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[Release Note] Zyxel BE Series Access Point - V7.20 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[2025 June Spotlight] “No IT? No Problem.” – How 20 Stores Got Secured with Nebula
🚩A familiar challenge for growing businesses If your company is expanding into multiple branches—but your IT team isn’t—then you’re likely facing the same growing pains many small and medium-sized businesses (SMBs) do. Whether you're running retail stores, service hubs, or regional offices, managing security and…
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NebulaFlex Switch XGS1930 Series - V5.00 Patch 0 Firmware Release
Zyxel Switch XGS1930 Series Release Note July 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V5.00(ABHS.0)C0 Zyxel XGS1930-28 - V5.00(ABHT.0)C0 Zyxel XGS1930-52HP - V5.00(ABHV.0)C0 Zyxel XGS1930-52 - V5.00(ABHU.0)C0 New Feature and Enhancements 1.…
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NebulaFlex Switch XS3800 Series - V4.80 Patch 4 Firmware Release
Zyxel Switch XS3800 Series Release Note October 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS3800-28 - V4.80(ABML.4)C0 New Feature and Enhancements 1. [Nebula 19.10] Support Port advisor. 2. [Nebula 19.20] VLAN ingress check enabled by default. Bug Fix Bug fixCS1.…
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[Release Note] Nebula Control Center - 19.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Rename Clone to Replicate and added support for Site-wide configurations by each product line such as AP, SW, FW and Site settings in Org-wide management use. (Nebula Pro Pack license is required) * Strengthened backup & restore…
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Nebula CC Upgrade Notification - 2025-10-20 00:20 ~ 2025-10-20 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.20. Started from: 2025-10-20 00:20 (UTC+0) Completed: 2025-10-20 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
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Security appliance backup & restore adjustment in NCC 19.20 Release
Dear Nebula MSP users: NCC will receive its 19.20 update on October 20th. As part of this release, we are making changes to the [MSP – Backup & Restore] feature. Specifically: Create a new “Site” tab – where users can create configuration backup for each site (including configuration for all devices i.e., AP, Switch and…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS2220 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.2)C0 Zyxel GS2220-10HP - V5.00(ABRP.2)C0 Zyxel GS2220-24 - V5.00(ABRQ.2)C0 Zyxel GS2220-28HP - V5.00(ABRR.2)C0 Zyxel GS2220-50 - V5.00(ABRS.2)C0 Zyxel…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Switch RGS200-12P - V2.00 Patch 1 Firmware Release
Zyxel Switch RGS200-12P Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel RGS200-12P - V2.00(ABEP.1)C0 *Do not downgrade to old firmware version prior to v2.00(ABEP.0)C0, since the algorithm on the new firmware version will cause login inaccessible. New…
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USG FLEX H Series - V1.35 Patch 2 Firmware Release
Zywall USG FLEX H Series Release Note September 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch XGS1935 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch XGS1935 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1935-28HP - V4.90(ACJX.2)C0 Zyxel XGS1935-28 - V4.90(ACJW.2)C0 Zyxel XGS1935-52HP - V4.90(ACJZ.2)C0 Zyxel XGS1935-52 - V4.90(ACJY.2)C0 New Feature and Enhancements 1. [Nebula…
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[Release Note] Zyxel BE series Access Point - V7.20 Patch 2 firmware has been released
BE series Access Points Firmware Release Note September 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 2 C0. Supported Platforms (Click…
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USG FLEX H Series - V1.35Patch 1 Firmware Release
Zywall USG FLEX H Series Release Note August 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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🎉Turn Your Community Points into Real Rewards🎉
Your Community Points are now Zyxel Store Coins — and Coins = cash at checkout. Post questions, share answers, or help others in the Community — and use your Coins to get the Zyxel products you love. It’s easy, rewarding, and now even better. 🎉 Launch Bonus: Double Coins on All Activities! 🗓 Aug 12 – Oct 31, 2025 | Limited…
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Now Available: Single Sign-On with Microsoft Entra ID for Zyxel Account
Simplify Your Access, Enhance Your Security We're excited to announce a powerful new feature for Zyxel Account users! Now you can streamline your login experience with Microsoft Entra ID integration, enabling Single Sign-On (SSO) across all Zyxel platforms. This seamless authentication method eliminates the need for…
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💬 Your Firewall Story Could Earn You $35 Across Two Platforms!
🤝From User to Influencer: Share, Impact, Earn Your firewall story could be worth $35 across two platforms. Write reviews on both Info-Tech and Gartner Peer Insights to maximize your rewards! At Zyxel Networks, we're committed to advancing network security through innovation and customer feedback. We've partnered with…
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Zyxel NWA50AX PRO - Solid green LED - Not responding - No IP - No Wifi
Good evening everyone, I'm having trouble with my Zyxel NWA50AX PRO—the device just stopped working overnight. Even though it gets warm when powered up (same temperature range as my other two units), and the status LED stays solid green (which should mean it's connected to clients, but in this case, it never switches…
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Smart Steering per AP settings requirement
I have at home (basement, ground floor and 1st floor) four (4) APs and three (3) switches, all configured with Nebula. APS are NWA210BE, NWA90BE Pro and two NWA90AX Switches are XS1930-10, XGS1930-28 and XGS1930-28HP I really need the Smart Steering option to configure it with different levels on at least one of my APs. I…
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Separate 5GHz and 2.4GHz networks
How do I create separate SSIDs for 5Ghz and 2.4Ghz networks on the WAC6103D-I? For example, "My 5G Wi-Fi" only applies to 5Ghz networks and "My 2.4G Wi-Fi" only applies to 2.4Ghz networks.
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ZyXEL P-2000W_V2
What battery is compatible with the ZyXEL P-2000W_V2? Where can I buy a genuine battery?
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Zyxel NR7103 firmware?
Good day, Does anyone know where to download the official firmware for the zyxel NR7103? I couldn't find anything on the manufacturer's website. Thank you
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Remote Access IPSEC VPN doesn't work
https://us.v-cdn.net/6029482/uploads/AOU4XWWNRZVA/tgbvpn20251016-115348.log Hello, I did setup Remote Access IPSec VPN using SecuExtender. I can't make it work. To troubleshoot I connected the client directly to the wan network of the USGFlex200 (192.168.250.50/24) . Here is attached the SecuExtender console output. I'm a…
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NWA1123-AC HD in boot loop. Hardware or software problem ?
Hello, I've a NWA1123-AC HD Access Point. It runs firmware 6.25. When I got it, it was already not working : no Wifi network, no Web GUI access, no IP address assigned by my DHCP server. I connected to it via console port and saw that it was stuck in a boot loop. I succeeded at flashing the last firmware available but the…
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IGMP Snooping off becouse block Lightware Vinx multicast traffic
Hi, I have that problem: I have one XGS2220-54HP V5.0 connect to one XGS2220-30HP V5.0 with two 10 GBit fiber port LAG. I have Storm control active I have Spanning Tree active (16xxx and 32xxx) I have one single vlan and it is Tugged in LAG port (I dont use Trunk port) Only in the XGS2220-54HP have another vlan for 6 port…
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Clients not connecting via WiFi - DNS failure.
Hi. Using a Flex700h, xs1930-12hp and wbe660s. Some of my devices went off line today, disconnected from nebula, I managed to get them back on line by turning off site wide security sync and rebooting the router. Since the devices came back on line I can no longer get any WiFi clients to work. They show as connected but…
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unable to resolve nebula-********.d2ns-nbl.com when trying to establish a vpn connection
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USG Flex H device - Backup/Restore configuration between device
Hello everyone, I have an USG Flex 100H and also an USG Flex 200HP. It's possible to pass all the configuration from the 100H to 200HP? It's possible to backup the 100H configuration and restore it - as is - to 200HP? Thank you
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api flexh series
When will the flexh series added to the API? At the moment, there is nothing to retrieve through the api and this device.
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Templates Flexh series
At the moment you can configure the H series in nebula first and then apply this configuration to a new firewall. But an feature we realy miss: use this nebula config as an template for new customers. This was really great with the Flex 200 series, and i don't understand why this is not possible with the flex h series. It…
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[NWA130BE] Since 7.20, iPhone 16 toggles between WiFi and Celluar
Hey Zyxel community, I have 4 NWA130BE distributed in the building and basically configured exactly the same way (except individual properties) and supposed to work as a "mesh" network. Their coverage overlaps. Until 7.20 this worked well but since then I noticed (particular for two APs) that from time to time an iPhone 16…
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BGP Support Flex H700
Please add this soon! Thanks in advance
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Firewall status - High usage detail
Hello everyone, is there a way to analyze what happens to a firewall when you see it under high usage? For example, going from one ORG to another one I noticed this: Is it possible to know why that firewall was over 90% of usage? Just for your reference it stays on 5-10% as the average usage.
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[USG Flex 100H] - PPPoE over VLAN - External ICMP request not blocked
Hello everyone, I configure my USG Flex 100H for using a PPPoE over VLAN Interface. I always used an router, for routing to the internet. I have a 2.5Gbit fiber and my router have the internal fiber optic connection, so I use this configuration: LAN —> Firewall —> Router (internal fiber connection — do the PPPoE…
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Cloud authentication problem: the registered user not see in list
Organization-wideOrganization-wide manage -Cloud authentication Cloud authentication problem:the registered user not see in user list but error message new user register There were errors saving this configuration. Email/Username has already been taken, waiting for user confirmation Results per page: All
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Nebula rollback options in case of malicious admin action
Hello, We manage a Nebula deployment with 200+ sites and expect to add 600+ more. We’d like to understand what recovery options exist if an administrator with malicious intent deletes all sites and backups. Specifically: Is there a rollback or restore mechanism for Nebula itself? If needed, can Zyxel support assist with a…
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Empowering Broadcast Content Creation with Reliable, Secure Network
Broadcasting content production center ——————————————————————————————————————————————————————— Overview A newly built six-story broadcast content production center in Geumcheon-gu, Seoul, required a robust and efficient wired and wireless network infrastructure to support its extensive facilities, including a large studio…