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[Release Note] Zyxel Access Point - V6.70 Patch 7 firmware has been released
Access Points Firmware Release Note July 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 7 C0. Supported Platforms (Click Hyperlink to…
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NebulaFlex Switch XGS2220 Series - V5.00 Patch 0 Firmware Release
Zyxel Switch XGS2220 Series Release Note July 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS2220-30 - V5.00(ABXN.0)C0 Zyxel XGS2220-30HP - V5.00(ABXO.0)C0 Zyxel XGS2220-30F - V5.00(ABYE.0)C0 Zyxel XGS2220-54 - V5.00(ABXP.0)C0 Zyxel XGS2220-54HP - V5.00(ABXQ.0)C0…
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[Release Note] Zyxel Access Point - V7.20 Patch 1 firmware has been released
Access Points Firmware Release Note July 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 1 C0. Supported Platforms (Click Hyperlink to…
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Nebula Cloud Service Incident 2025-07-24 05:33 - 06:37 (UTC+0)
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2025-07-24 05:33 (UTC+0) Resolved: 2025-07-24 06:37 (UTC+0) Issue Symptom & Risk: - Some pages are unable to load successfully. Note: This incident does not affect Nebula devices and their local network services if there is no any…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[Release Note] Nebula Control Center - 19.10 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * The MSP Admins & teams feature sets have been redesigned. The new roles not only have clear definitions and a hierarchical structure but also facilitate operational automation such as ownership transfer of customer organizations. This…
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[Vulnerability Hotfix] CVE-2025-6265 Path Traversal Vulnerability
Firmware versions 6.70 Patch 7, 7.10 Patch 3, and 7.20 Patch 1 address the CVE-2025-6265 potential path traversal vulnerability. If you are using Standalone mode or Controller-Managed mode, you can download the corresponding AP firmware version from the link below: AP Model Patch Availability NWA50AX 7.10(ABYW.3) NWA50AX…
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Nebula CC Upgrade Notification - 2025-07-28 00:20 ~ 2025-07-28 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.10. Started from: 2025-07-28 00:20 (UTC+0) Completed: 2025-07-28 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
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[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
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[2025 July Notification] SecuExtender Perpetual Version Vulnerability
Dear Valued Users, We would like to inform you that the SecuExtender VPN client with the perpetual version IPSec_3.8.204.61.32 will soon be removed from our official website due to a reported security vulnerability related to legacy Windows 7 environments. Under certain conditions, this vulnerability may allow unauthorized…
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Now Available: Single Sign-On with Microsoft Entra ID for Zyxel Account
Simplify Your Access, Enhance Your Security We're excited to announce a powerful new feature for Zyxel Account users! Now you can streamline your login experience with Microsoft Entra ID integration, enabling Single Sign-On (SSO) across all Zyxel platforms. This seamless authentication method eliminates the need for…
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[Release Note] Nebula Security Gateway Series - Patch 7 firmware has been released!
Zyxel Nebula Security Gateway Series Release Note May, 2025 Firmware Version on all models Zyxel NSG50 - V1.33(ABHP.7) Zyxel NSG100 - V1.33(ABEA.7) Zyxel NSG200 - V1.33(ABLD.7) Zyxel NSG300 - V1.33(ABOS.7) ENCHANCEMENT Improved device connection stability with Nebula.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[What's New] Zyxel SecuReporter 2.5.23 Software Update
Zyxel is committed to continuously updating your devices and services for important maintenance. This latest release enhances many functions of security appliances, including smarter AI support and stronger reporting stability. ✔️ Smarter and Faster: Discover What’s New withSecuPilot We’ve been working hard to make…
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[2025 June Spotlight] “No IT? No Problem.” – How 20 Stores Got Secured with Nebula
🚩A familiar challenge for growing businesses If your company is expanding into multiple branches—but your IT team isn’t—then you’re likely facing the same growing pains many small and medium-sized businesses (SMBs) do. Whether you're running retail stores, service hubs, or regional offices, managing security and…
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Zywall USG FLEX Series & ATP Series - V5.40Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note May 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
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[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
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Nebula switch stable firmware version update
This discussion has been moved.
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FWA710 and third-party POE+ switch
I have a FWA710 (modem in PIC) and two NWA55AXE (Gjestehus and Persbugang in PIC). I recently added a POE+ switch after the FWA710 and it shows up with MAC adsress in topology. My problem is that the Cerbo GX does not receive an IP address when connected to the Switch via Ethernet cable. It connects only via Wireless. I…
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Can’t connect DX3300-T1 as MPro Mesh satellite to EX3501-T0 (Turk Telekom)
Hey folks, I need some help. Turk Telekom just installed fiber in my apartment and gave me a Zyxel EX3501-T0 as the main modem/router. I already had a Zyxel DX3300-T1 from before. Both devices support MPro Mesh (EasyMesh). My goal is to set up the EX3501-T0 as the main/root device and use the DX3300-T1 as a wireless MPro…
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Blank widget for Security Router family
Hello everyone, I have an Organization with a blank widget: There should be written the MAC address of the PC that triggered the filter but it did not show it. I see it only clicking on the widget:
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A XS1930-28
Will one day want a ideally a 26 all 10Gb ports with two SFP+ 😁
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XS1930-10 Vendor ID Based VLAN -Error: No more free entry for Vendor-ID based VLAN
I am receiving the error "Error: No more free entry for Vendor-ID based VLAN". I assume I can do more but I need to pay for a license. Can someone share more information about the error, please?
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NAS540 died. No lights, no bips, only fan
Hello! I have been surfing on this forum a while trying to find a similar issue, with no luck. I have my NAS540 working almost 10 years with 4 disks with RAID5, but suddenly, it doesn't boot or poweron, no lights or sound, nothing. The only thing that happens when it's plugged is the fan, it spins at low speed a minute…
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Nas 326 non riesco a vedere le cartelle
Salve. Ho 4 nas 326 connessi alla rete che funzionano perfettamente. L'ultimo installato configurato come tutti gli altri non mi fa vedere le cartelle video, foto, ecc. Quando mi collego attraverso il suo ip vedo una schermata vuota. Avete idea di quale possa essere il problema? Grazie
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Use an Static + Dynamic IP Adress together (if the ISP support it!).
Hi "By accident" i found out that with my current config of the ATP my ISP give me 2 different IP Adress. The first IP Adress get signt via DHCP from the Modem. The can be found in: Network → Interface → Ethernet → WAN Port In my case as mention before the get assign via DHCP Automatic and change every ~24h. Than for my…
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Failover back on FWA510 fails
Hi! Using a FWA510 running firmware V1.18(ACGD.5)CO. Primary WAN is Ethernet (fiber) and secondary WAN Cellular (SIM card). When primary fails secondary kicks in and works nicely. However, when primary returns the secondary fails to go back, and is stuck until I reboot. Any ideas? Thanks. Zilversurfaren
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UTM Bundle License Refund or Upgrade Option Inquiry
I hope this message finds you well. I would like to inquire about the possibility of returning or exchanging a license from the equipment. I recently purchased and activated a UTM Bundle license for my USG FLEX 100 firewall. However, I later realized that I actually need it the Gold Security Pack, which includes additional…
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Multiple providers
Good day! Thank you for your answers to the previous questions. Now I have encountered the fact that having several providers, I have micro switches between them, which lead to a break in communication. Tell me, where can I correctly configure the broadcast of a certain LAN zone to the provider I need? Now each provider is…
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Changing a VPN user's password on your own
We are currently using Flex200. I've read through many threads regarding the topic of allowing VPN users to change their own passwords, but none of them led me to a working solution — in fact, I’m now even more confused. Since many of these discussions are outdated, I would like to know what options are currently…
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Alert in NWA90AX
I'm seeing an alert message in the Nebula app for an NWA90AX device, but how can I identify the reason for the alert?
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IPSec VPN Changed Cert Unexpectedly on USG H Series
We were not able do the extensive testing necessary to confirm what was happening. So, we welcome confirmation, insight, or comments. Under conditions unknown to us, toggling the “Enable” switch may cause the IPSec VPN to use a new certificate preventing users from being able to bring up a VPN connection. The work-around…
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Yêu cầu bản cập nhật firmware – Zyxel WAC6502D-S phiên bản 6.28 (AASE.0)
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AD Authentication Failed after upgrade to 5.40 on USGFLEX700 model only
hi everybody, after upgrading to ZLD 5.40 on USGFLEX700 (Standalone mode) we got systematic authentication failure using AD Authentication against windows server 2019 Domain Controllers (so this shouldn't have nothing to do with the Windows Server 2025's problem as of Zyxel's advisory of last April) We've verified that on…
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Typo on description for USG 50AX
Hello everyone, I see this: on this page: I think there is a typo on that page
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Devices being disconnected.
- AP WAC6103D-I: This AP manages approximately 30 devices. - Log: "Station: d2:81:74:e6:f7:3c has disassoc by Intra Roaming on Channel: 1, SSID: - ZyxelArenito, 2.4GHz, Signal: -58dBm, Download/Upload: 2678/4184 Bytes. reason 5, Interface:wlan-1-1" - Reason 5: Disassociated because AP is unable to handle all currently…
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ATP200, SFP to Lan Port?
Hi My Home Server is hooked directly to the SFP Port on my ATP. The ATP is the DHCP Server for a bunch of Virtual Machines. Now I have to move them somehow to an Server who is connect lets say Lan Port 1 (= P4). For that reason I set up LAN2 and under "DHCP Setting" I choose DHCP Relay and in "Relay Server 1" I put in the…
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Site-to-Site VPN: Private Subnet or real IP parameter in Nebula section
Hello everyone, if you look into Zyxel documentation you can find this example: https://support.zyxel.eu/hc/it/articles/15366638605714-SCR50AXE-Router-sicuro-gestito-dal-cloud-Configurazione-in-Nebula-e-Guida-introduttiva#h_01HG8FKQCTA7RRXNMTXDQWFFVV to be exact you see this section: There it is told to use 192.168.10.0/24…