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[Release Note] Nebula Security Gateway Series - Patch 7 firmware has been released!
Zyxel Nebula Security Gateway Series Release Note May, 2025 Firmware Version on all models Zyxel NSG50 - V1.33(ABHP.7) Zyxel NSG100 - V1.33(ABEA.7) Zyxel NSG200 - V1.33(ABLD.7) Zyxel NSG300 - V1.33(ABOS.7) ENCHANCEMENT Improved device connection stability with Nebula.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
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[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
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Nebula switch stable firmware version update
This discussion has been moved.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
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[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
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USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:21
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) 2025-04-14 01:30 (UTC+0) 2025-04-14 01:21 (UTC+0) Affected scope & Risk: All users will be force…
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[Release Note] Nebula Control Center - 19.00 software Release!
This discussion has been moved.
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[2025 April Spotlight] Sync Smarter, Stress Less with USG FLEX H!
Hey Network Managers, Your Chaos-Busting Hero Has Landed! Managing a hybrid network—part cloud, part on-premises—can feel like you’re starring in a disaster movie. One minute you’re tweaking cloud configurations, the next you’re scrambling to update on-premises settings, all while hoping nothing explodes. Sound familiar?…
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Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
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[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
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[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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NebulaFlex Switch GS1350 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch GS1350 Series Release Note February 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.2)C0 Zyxel GS1350-12HP - V4.90(ABPJ.2)C0 Zyxel GS1350-18HP - V4.90(ABPK.2)C0 Zyxel GS1350-26HP - V4.90(ABPL.2)C0 New Feature and Enhancements 1. [Nebula]…
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[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
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How to Add Secondary IPs When Primary IP is DHCP on H series Firewalls?
Currently, in H series, to add secondary IPs the interface must be static type Please following the workaround for this DHCP scenario: Workaround: If you want to use the secondary IP which ISP give for Virtual Server. Please setup the IP as External IP in Virtual Server
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Update for Multy App Android Version :Fix unreachable to server issue.
Dear Multy App Users, We wanted to inform you about an issue that has been affecting users of the Android version of the Multy App. Some users have reported difficulty connecting to the server, and we understand the inconvenience this has caused. Our team has been actively working on resolving this issue, and we are…
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Multy X Setup Issues
Hi, As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Can users be redirected to my website on connection?
Hello, So im planning to buy Zyxel NWA50AX. Now only reason im buying it is because i need for all users to be redirected to a website. Im doing this for promotional purposes. Last time i messed up by buying an ubiquti. Any help would mean a lot!
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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Zyxel DX3301-T0 missing Firmware Update "voice"
Good morning, I have a Zyxel DX3301-T0 with Firmware version V5.50(ABVY.3.4)C0. Since the firmware is a bit old, I would like to update it. I have already downloaded the new Firmware V5.50(ABVY.5.4)C0. There is only one problem. I cannot update it because I cannot see the Firmware Update entry under the Maintenance group.…
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FWA710 and "NAT loopback"
Hi, Does FWA710 support "NAT loopback" feature? If not may I request it in the future firmware updates? Thanks
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Problem to connect ftp with 1990 port - USG Flex 100
Hello i'm try to connect an ftp server with port 1990 but not works. It works with statandard port and works if i connect form other lan not connect to firewall I not set any limitations form lan to wan Thanks
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How do I delete my zyxel account
Hello, I would like to delete my Zyxel Nebula Account but I cant find any option to delete it. Please delete all my accounts connected to my mail address. MyZyxel, Nebula, etc. Thank you! best regards
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WAX610D in smart mesh mode and LAN-output
Hi there I use three NWA1123-AC V2, managed through Nebula. As of now one NWA50AX Pro is connected wirelessly through Smart mesh to a NWA1123-AC V2. I would like to connect a Raspberry Pi via Ethernet to the NWA50AX Pro, however I read, that this (LAN-bridge) is not possible through Nebula. After research and consulting…
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XGS1250-12 / 2 10G ports (9 and 10) are not working after short power cut
I have noticed that this particular switch seems to be susceptible to this kind of failure as there are a couple of posts on this forum describing my exact issue. Before the power cut only port 9 was being used on the switch. For some reason when power was restored ports 9 and 10 no longer worked. I still have access to…
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Urgent: Can anyone send me an old firmware of ZyWALL USG 20W?
Hi everyone, I'm looking for the old firmware for ZyWALL USG 20W and wondering if anyone has it then would it be possible to share with me one? I updated the router to the last firmware - version 3.30(BDR.9) and all configuration settings are gone…. I need old version like BRD.0, .3 or .5… Tried to find on internet to no…
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How can I flush the DNS cache of a USG LITE 60AX?
I had a client connected once directly via WLAN to the WAN gateway, an AVM FRITZ!Box which is now again connected to the Zyxel WLAN. But nslookup of this client still lets the USG report [client].fritz.box with its old IPv6. This is a show stopper, I expect I will have to reboot the USG LITE 60AX which breaks current…
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USG FLEX 500 FIREWALL FREEZES AND REBOOTS
I'm having issues with two USG FLEX 500s in HA (High Availability). Every 2 to 4 days, they freeze (PWR+SYS LEDs off and port LEDs blinking)." The tests I have performed are: Shut down the passive firewall and leave only the master active. Shut down the master firewall and leave only the passive one, promoted to master The…
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UTF-8 support for SSID in Nebula
To Zyxel dev team(s), I would like to suggest utf-8 characters in Nebula platform. Particullary of interest it would be swedish lang specific characters "å,ä,ö". I need to replace another wifi system where the current ssid has ä in its name and Nebula does not allow characters "å,ä,ö". Thank you
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When will I be charged when I am in the Auto Renew subscription?
The system will charge when you enable Auto Renew and provide a license for the device. The next billing date is the last day of the remaining license. For example, today is 2025.04.10, and I have a bundle USG FLEX 200H. The remaining days of the license are 30. I will subscribe to Auto Renewal by the year. So I will be…
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Threat report on Security Routers: how to identify a threat by their category
Hello everyone, as you can see here: I have a pair of threats highlighted on a site where I installed a security router. Those events are linked to a server, so no email client there. I see that one of those events are highlighted as "Stop mail fraud & phishing": is this name related to the IP that sent the attack because…
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Outdoor mobile router FWA710 support "NAT loopback"
User @cynik606 hopes outdoor mobile router FWA710 can support "NAT loopback" feature. Anyone like this idea, please leave your comment here and give it a vote! Original link
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blocked by key handshake fail - Iphone 16 - IOS
Hello, I've had three Wi-Fi access points for several years, but since upgrading to iPhone 16 (iOS), the Wi-Fi disconnects very regularly for no reason. I have the following logs: I tried the following procedure without success, do you have any other solutions? Sincerely Venom
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How long will firmware updates BE22000 be supported?
I've been following the price of the BE22000 Wifi Access Point past year. By now the price is going down, which makes a purchase more interesting to me. My question is about, for how long it will have firmware update support. Because the product is from 2023. So, is there already an end of life date. Admitting I have not…