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[Release Note] Nebula Control Center - 19.10 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * The MSP Admins & teams feature sets have been redesigned. The new roles not only have clear definitions and a hierarchical structure but also facilitate operational automation such as ownership transfer of customer organizations. This…
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[Vulnerability Hotfix] CVE-2025-6265 Path Traversal Vulnerability
Firmware versions 6.70 Patch 7, 7.10 Patch 3, and 7.20 Patch 1 address the CVE-2025-6265 potential path traversal vulnerability. If you are using Standalone mode or Controller-Managed mode, you can download the corresponding AP firmware version from the link below: AP Model Patch Availability NWA50AX 7.10(ABYW.3) NWA50AX…
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Nebula CC Upgrade Notification - 2025-07-28 00:20 ~ 2025-07-28 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.10. Started from: 2025-07-28 00:20 (UTC+0) Completed: 2025-07-28 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
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[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[2025 July Notification] SecuExtender Perpetual Version Vulnerability
Dear Valued Users, We would like to inform you that the SecuExtender VPN client with the perpetual version IPSec_3.8.204.61.32 will soon be removed from our official website due to a reported security vulnerability related to legacy Windows 7 environments. Under certain conditions, this vulnerability may allow unauthorized…
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Now Available: Single Sign-On with Microsoft Entra ID for Zyxel Account
Simplify Your Access, Enhance Your Security We're excited to announce a powerful new feature for Zyxel Account users! Now you can streamline your login experience with Microsoft Entra ID integration, enabling Single Sign-On (SSO) across all Zyxel platforms. This seamless authentication method eliminates the need for…
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[Release Note] Nebula Security Gateway Series - Patch 7 firmware has been released!
Zyxel Nebula Security Gateway Series Release Note May, 2025 Firmware Version on all models Zyxel NSG50 - V1.33(ABHP.7) Zyxel NSG100 - V1.33(ABEA.7) Zyxel NSG200 - V1.33(ABLD.7) Zyxel NSG300 - V1.33(ABOS.7) ENCHANCEMENT Improved device connection stability with Nebula.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[What's New] Zyxel SecuReporter 2.5.23 Software Update
Zyxel is committed to continuously updating your devices and services for important maintenance. This latest release enhances many functions of security appliances, including smarter AI support and stronger reporting stability. ✔️ Smarter and Faster: Discover What’s New withSecuPilot We’ve been working hard to make…
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[2025 June Spotlight] “No IT? No Problem.” – How 20 Stores Got Secured with Nebula
🚩A familiar challenge for growing businesses If your company is expanding into multiple branches—but your IT team isn’t—then you’re likely facing the same growing pains many small and medium-sized businesses (SMBs) do. Whether you're running retail stores, service hubs, or regional offices, managing security and…
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Zywall USG FLEX Series & ATP Series - V5.40Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note May 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
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[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
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Nebula switch stable firmware version update
This discussion has been moved.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
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NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
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USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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Router keeps reseting every 1hour
I have come into a small problem with the Zyxel device my service provider sent me. Model number: DX3301-T0 It keeps crashing every 1h. no more no less, resets and doesnt show any log of error. it also outputs 3x less speed as the one before this one. is there any fix for this kind of issue?
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AX7501-B1 wildcard dns entries
Hi guys, I have a AX7501-B1 router at home, and I'm kind of confused about DNS entries within the home-network. The user-guide documentation of the router states that wildcard dns entries should be possible if "the leftmost character is an asteriks (*)". But the configuration simply won't allow me to add a wildcard entry…
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No apps will load when I connect to my new Zyxel wifi does anyone know why?
Hi, I recently switched to Zyxel and none of my devices in the house will load apps when they connected to the WiFi, I have no idea why and hve tried everything from clearing cache playing with mac address changing from 2.4 to 5ghz, restarting the devices, uninstalling some of the apps and reinstalling them. I have tried…
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I need firmware for Zyxel router? Can someone give it to me?
I am facing connectivity issues even after factory reset. I’ve recently noticed an issue where the Ethernet connection frequently switches between 10M, 100M, and 1000M speeds on its own. This fluctuation is affecting the stability of my network, and I wanted to check if this is a known issue. If there is a firmware update…
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VMG8623-T50B issue after firmware update
I purchased a VMG8623-T50B DSL router about a year ago to replace the limited one supplied by my ISP. It came with firmware V5.50(ABPM.6.0)C0, and has been running fine with no issues. However a couple of weeks ago I updated it to V5.50(ABPM.9.4)C0, and since then I've been experiencing the odd issue where the LEDs turn…
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How to enable IPv6 on USG 100 FLEX
Hello, it's possible to enable IPv6 on USG 100 FLEX using nebula? Already saw that nebula don't support IPv6 configuration and it says to enable it on Firewall Interface, but the option also don't appear on web interface.
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API
Another question about API. I really hope this is not correct. But is it true that i cannot read the eventlog from an flex 50h through the API? that would be very disapointing. It means we almost cannot create tickets of those firewalls in our system. If it's not possible yet, when will it be available do you think?
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Wireless SSID not visable
Yesterday i had an strange thing. i have 3 wifi networks. but i just can find 1 (on both laptop as phone). all networks are enabled, and offcourse not hidden SSID. I didn't have time to investigate it yet, but i see this in the logging: 2 ports control blocks? what does this mean? Can it has something to do with it? I will…
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flex50h temperature
I think the 50h doesn't have an temperature sensor?
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FWA710 No network over ethernet
Hi all Everything is fine with my fwa710, except that every now and then, I cannot reach the configuration web page (192.168.1.1). When it happens I see that the physical green led on my network card, is off... it stays off even for a minute, then comes back on and blinks as if nothing happened. Of course I have no…
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USG FLEX 500H SSL VPN How How to set up two user groups for split and full tunnel?
Hy, we need to create two user groups for SSL VPN (OpenVPN Client), one using split tunnel and one using full tunnel, but the GUI doesn't seem to allow it. On the old USG firewall we could do it instead. Do you have some tips? Thank you.
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NAS540 died. No lights, no bips, only fan
Hello! I have been surfing on this forum a while trying to find a similar issue, with no luck. I have my NAS540 working almost 10 years with 4 disks with RAID5, but suddenly, it doesn't boot or poweron, no lights or sound, nothing. The only thing that happens when it's plugged is the fan, it spins at low speed a minute…
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Problème interface Gui
Je n'arrive pas à accéder à l'interface gui du routeur scr50axe en wifi ni par le port lan 1.2.3.4 Merci d'avance
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Fan speed XS 3800
Hi all, it's possible to set a maximun speed the fan of an xs-3800? our SFP+-T rj45, always stay over 70°C….
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How to capture packets for a specific port number via CLI on the USG FLEX H model?
Question : How to capture packets for a specific port number via CLI on the USG FLEX H model? Answer : The user can use the CLI command traffic-capture interface <interface-name> filter 'port <number>' to capture packets for a specific port number. For instance, the user can use the CLI command show interface to list the…
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USG FLEX 200H And 500H Reserved IP
Hello, Here's my problem: when I reserve an IP address, some devices are set to Reserved, while others disappear from the list. Everything works normally, except I can't release the IP address if I need to. How can I regain control? I haven't found anything on this topic. Sincerely, Fred
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NWA50AX-Pro Access Point Issues
I've encountered several issues while configuring the Zyxel NWA50AX-Pro access point via Local Web Interface (browser - Chrome). I don't know if this relates to the browser and/or Nebula (which I don't use) as well. 1 - In an earlier post I noted the NWA50AX-Pro won't connect via https without browser warnings. I've been a…
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Measuring cellular signal FWA510
I have some issues with losing connection to the cellular network with my FWA510. According to the Nebula app the cellular signal is -97 dbm. I will try to install an external antenna, but I wonder if I can get more info about the cellular network from the app? Is it using the 4G or 5G network for example.
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I want to use my Zyxel XMG1915-10E in standalone mode without nebula
I want to use my Zyxel XMG1915-10E in standalone mode without nebula. How can I cancel my account and deregistrate my switch to use it in standalone mode? Regards, vewi
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Is there a location to download firmware for ES-3124
Just looking for a location where I can find it.