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Now Available: Single Sign-On with Microsoft Entra ID for Zyxel Account
Simplify Your Access, Enhance Your Security We're excited to announce a powerful new feature for Zyxel Account users! Now you can streamline your login experience with Microsoft Entra ID integration, enabling Single Sign-On (SSO) across all Zyxel platforms. This seamless authentication method eliminates the need for…
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Nebula Cloud Service Incident 2025-06-05 14:34 ~ 14:39 (UTC+0)
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2025-06-05 14:34 (UTC+0) Resolved: 2025-06-05 14:39 (UTC+0) Issue Symptom & Risk: - Symptoms: some Nebula pages get error Note: This incident does not affect Nebula devices and their local network services if there is no any configuration…
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[Release Note] Nebula Security Gateway Series - Patch 7 firmware has been released!
Zyxel Nebula Security Gateway Series Release Note May, 2025 Firmware Version on all models Zyxel NSG50 - V1.33(ABHP.7) Zyxel NSG100 - V1.33(ABEA.7) Zyxel NSG200 - V1.33(ABLD.7) Zyxel NSG300 - V1.33(ABOS.7) ENCHANCEMENT Improved device connection stability with Nebula.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[What's New] Zyxel SecuReporter 2.5.23 Software Update
Zyxel is committed to continuously updating your devices and services for important maintenance. This latest release enhances many functions of security appliances, including smarter AI support and stronger reporting stability. ✔️ Smarter and Faster: Discover What’s New withSecuPilot We’ve been working hard to make…
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Zywall USG FLEX Series & ATP Series - V5.40Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note May 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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Switch Firmware v5.00: Password Complexity
With the latest firmware update, Zyxel Networks now offers Password Complexity Enforcement on supported switch models. This feature, long available in security appliances, is now part of the switch lineup—designed to improve account security and meet stricter compliance requirements in enterprise and regulated…
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[2025 May Spotlight] Smarter and Faster: Discover What’s New with SecuPilot!
If you’ve been using Zyxel SecuReporter, you probably already know SecuPilot — our AI-powered helper that enhances SecuReporter to make network security management smarter and easier for SMBs and managed service providers (MSPs). 👉 Just to quickly recap: SecuPilot lets you ask security questions in plain language,…
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Nebula switch stable firmware version update
This discussion has been moved.
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[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
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[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
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USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:21
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) 2025-04-14 01:30 (UTC+0) 2025-04-14 01:21 (UTC+0) Affected scope & Risk: All users will be force…
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[Release Note] Nebula Control Center - 19.00 software Release!
This discussion has been moved.
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[2025 April Spotlight] Sync Smarter, Stress Less with USG FLEX H!
Hey Network Managers, Your Chaos-Busting Hero Has Landed! Managing a hybrid network—part cloud, part on-premises—can feel like you’re starring in a disaster movie. One minute you’re tweaking cloud configurations, the next you’re scrambling to update on-premises settings, all while hoping nothing explodes. Sound familiar?…
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Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
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[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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USGLITE60AX Route All Internet Traffic
Hello everyone, We’re planning to set up a site-to-site VPN between a USG LITE 60AX (branch) and a FLEX 200H (HQ), which has an active GOLD Security Pack license. Our goal is to route all internet-bound traffic from the USG LITE 60AX through the VPN tunnel, so that all traffic is inspected by the FLEX 200H (using its UTM…
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How to Set Up Nebula site-to-site VPN on the USG FLEX H and USG Lite 60AX?
This example shows how to use the USG Lite 60AX to establish IPSec Site to Site VPN tunnel with USG FLEX H series models using the Nebula Control Center. Once the Site-to-Site VPN tunnel is established, LAN hosts can communicate with each other through the VPN tunnel seamlessly. Requirements Both the USG FLEX H and USG…
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Flex 700H stops responding
Does anyone with a 700H have issues with the firewall just locking up and stop responding? Only way to recover it is to pull the plug and start again. Have the logs writing to USB and can see nothing in there that points to why it just locks up. Did have the firewall connected to a 3800 switch via DAC cable but recently…
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How do I stop my NWA50AX from rejoining previous owner's Nebula account?
I bought an NWA50AX from eBay a couple of months ago. I reset it and set it in "standalone mode". I have been using it with no problems since then. A few hours ago, my AP disappeared and could no longer be seen by any devices. Connecting to the web interface I was informed that: "Login denied Note: This device is managed…
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Roaming 700H v 700
I setup roaming on a flex 700. Trying to setup roaming on a 700H. The interface to setup a 700 v 700H is very different. Is there a walk-thru of how to setup "roaming" on a H-series? For example in the 700, you setup the "Forwarding Mode:" (mine is tunnel). And the interface "ge12", Both of these in the Object / AP…
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how to create vpn ssl with client openvpn
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How to send messages from a XMG1915-10E to a syslogserver
I am probably overlooking something, but I do not manage to forward alarms from my XMG1915-10E to my GrayLog VM. It should be so simple … Do here my initial setup I did select all possible alarms all levels for a start and testing I defined a syslog server And assumed that the facility number is corresponding with the…
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Security concerns after device highjacked.
I have two nwa50ax pro access points registered in Nebula. As I am away for a few days I left one powered off and the other online. Today I discovered that somehow the access point that was left on has been highjacked and configured with many open wifi networks allowing unrestricted access to my LAN (see attachment). How…
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USGFLEX 100H update by file.
Hello, I have this version of firmware V1.30(ABXF.1)ITS-24WK47-m6271 on USG100H, due to performance issues that were solved, but I need to update. How can I get the update file? Can I only update the USG100H via the internet? Can you send me the file to perform the update locally by uploading the file? What would be the…
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Speed Test on USG FLEX 200 via Nebula
Hi, I would like to know if it is possible to run an internet speed test on the USG FLEX 200 through Nebula. If not directly via the platform, is there a way to perform it using SSH or HTTPS access? So far, even when connecting directly to the firewall, we’ve only been able to run basic network diagnostics such as ping and…
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Can’t add devices
Hello!I bought a three pack of Multy U's and it just doesn’t work. I can install and get the first multy to work without any issues. After that i try to add more devices and the bluetooth connection fails. After all of this the app says that im disconnected from my multy, even tho the wifi works. I have to start the whole…
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2FA Remote Access VPN (Flex 200H V1.32(ABWV.0) )
Hi! My client has a Flex 200H V1.32(ABWV.0) firewall and we - the network administrators - are using/enabling IPSec VPN for the networks users to access the network remotely. (Also using SSL VPN with OpenVPN.) From the beginnings we used "native clients built into Windows" in win10/11 for "home office" users. They are…
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Clients connected to NWA50AX PRO not visible on FritzBox 7590 interface
Hi everyone, I recently bought a Zyxel NWA50AX PRO (PoE) to use as an Access Point connected to my FritzBox 7590 router. The setup was quite straightforward: I configured the NWA50AX PRO in Access Point mode only (no DHCP), so the FritzBox continues to handle all IP address assignments and DHCP, including static IPs I had…
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Mesh 2 Standalone NWA130BE
Hello, what are the ToDos to mesh two NWA130BE both in the same LAN but in standalone mode? I can't figure it out. Kind regards!
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NWA130BE - LAN port not working when in wireless mesh mode
Hi, I have a new NWA130BE AP and am using it as a wireless extension to a garden shed. It's working in wireless mesh mode and doing it's AP thing just fine. However, when I try to use the LAN port - eg for a printer or desktop pc, I don't get any activity on the LAN port.. nothing.. no link light, no activity light. If I…
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VPNSSL AD authentication problem
Good morning,I can't add an "ext-group-users" with AD authentication, in the access user to a vpnssl, I can insert a group that contains "ext-group-users" but I am not authenticated
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On and off all the time
Hi Can you explain why my mesh network have started to go on and off continuously since I updated my network with a WBE 660S as root ap.see added files. And also started to behave strange on some on the other ap;s. See added last file below. I can see that som ap disconnect and connect all the time. Is it any function that…
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WiFi clients fail to join "can not obtain dhcp".
Wireless 700H, a dhcp address isn't being given out when a wifi client attempts to connect? I have vlan12 setup to do dhcp. The AP picked up a dhcp address when connected. I added that AP to a "managed" AP group. (trying to do roaming, baby steps for me and this 700H software) My wifi client fails to join the SSID because…
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How get supervisor od root password of NR7103 modem?
Hi, how can I get supervisor/root password of Zyxel NR7103 5G modem? I lost sticker on backs modem with default generated password. Someone wrote here that the password can be generated by the serial number, can someone help me with it please? If not, I throw it in the trash. :D Thank you. David
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NCC topology anomaly
Good morning, why do some clients appear as directly connected to the switch ports in the network topology, instead of to the access point? Thank you.