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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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Do APs managed by the FLEX H controller support the whitelist MAC filter function
Starting from uOS version v1.36, APs managed by the FLEX H controller support the whitelist MAC-filter feature (also known as the Policy Client function). To use this capability, please ensure both the FLEX H controller and the managed APs are upgraded to v1.36 or later.
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Zyxel Access Point - V7.20 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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USG FLEX H Series - V1.36 Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note October 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch GS1915 Series - V4.70 Patch 5 Firmware Release
Zyxel Switch GS1915 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1915-8 - V4.70(ACAP.5)C0 Zyxel GS1915-8EP - V4.70(ACAQ.5)C0 Zyxel GS1915-24E - V4.70(ACDR.5)C0 Zyxel GS1915-24EP - V4.70(ACDS.5)C0 New Feature and Enhancements 1. [Nebula 19.10]…
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NebulaFlex Switch GS1350 Series - V4.90 Patch 3 Firmware Release
Zyxel Switch GS1350 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.3)C0 Zyxel GS1350-12HP - V4.90(ABPJ.3)C0 Zyxel GS1350-18HP - V4.90(ABPK.3)C0 Zyxel GS1350-26HP - V4.90(ABPL.3)C0 New Feature and Enhancements 1. [Nebula…
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Switch GS1200v3 Series - V1.00 Patch 2 Firmware Release
Zyxel Switch GS1200v3 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1200-5v3 - V1.00(ACPS.2)C0 Zyxel GS1200-8v3 - V1.00(ACPT.2)C0 Zyxel GS1200-10v3 - V1.00(ACPW.2)C0 Zyxel GS1200-5HPv3 - V1.00(ACPU.2)C0 Zyxel GS1200-8HPv3 - V1.00(ACPV.2)C0 New…
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[Release Note] Zyxel Access Point - V7.25 Patch 2 firmware has been released
Access Points Firmware Release Note November 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.25 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS1920 Series Release Note October 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.2)C0 Zyxel GS1920-24v2 - V5.00(ABMH.2)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.2)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.2)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.2)C0 New…
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Zywall USG FLEX Series & ATP Series - V5.41Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note October 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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NebulaFlex Switch XGS1930 Series - V5.00 Patch 0 Firmware Release
Zyxel Switch XGS1930 Series Release Note July 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V5.00(ABHS.0)C0 Zyxel XGS1930-28 - V5.00(ABHT.0)C0 Zyxel XGS1930-52HP - V5.00(ABHV.0)C0 Zyxel XGS1930-52 - V5.00(ABHU.0)C0 New Feature and Enhancements 1.…
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NebulaFlex Switch XS3800 Series - V4.80 Patch 4 Firmware Release
Zyxel Switch XS3800 Series Release Note October 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS3800-28 - V4.80(ABML.4)C0 New Feature and Enhancements 1. [Nebula 19.10] Support Port advisor. 2. [Nebula 19.20] VLAN ingress check enabled by default. Bug Fix Bug fixCS1.…
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[Release Note] Nebula Control Center - 19.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Rename Clone to Replicate and added support for Site-wide configurations by each product line such as AP, SW, FW and Site settings in Org-wide management use. (Nebula Pro Pack license is required) * Strengthened backup & restore…
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Security appliance backup & restore adjustment in NCC 19.20 Release
Dear Nebula MSP users: NCC will receive its 19.20 update on October 20th. As part of this release, we are making changes to the [MSP – Backup & Restore] feature. Specifically: Create a new “Site” tab – where users can create configuration backup for each site (including configuration for all devices i.e., AP, Switch and…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS2220 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.2)C0 Zyxel GS2220-10HP - V5.00(ABRP.2)C0 Zyxel GS2220-24 - V5.00(ABRQ.2)C0 Zyxel GS2220-28HP - V5.00(ABRR.2)C0 Zyxel GS2220-50 - V5.00(ABRS.2)C0 Zyxel…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Switch RGS200-12P - V2.00 Patch 1 Firmware Release
Zyxel Switch RGS200-12P Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel RGS200-12P - V2.00(ABEP.1)C0 *Do not downgrade to old firmware version prior to v2.00(ABEP.0)C0, since the algorithm on the new firmware version will cause login inaccessible. New…
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NebulaFlex Switch XGS1935 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch XGS1935 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1935-28HP - V4.90(ACJX.2)C0 Zyxel XGS1935-28 - V4.90(ACJW.2)C0 Zyxel XGS1935-52HP - V4.90(ACJZ.2)C0 Zyxel XGS1935-52 - V4.90(ACJY.2)C0 New Feature and Enhancements 1. [Nebula…
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NWA5123-NI firmware
Hi, Where can I find the latest firmware for the NWA5123-NI? Thanks Sam
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Recent issues with wifi speeds on a simple installation with 3 access points
Hello, I open this discussion on behalf of society Plug'in Design, whose installation includes and is limited to 3 Wifi AP deployed on a given site. Since a few days ago (especially since 11th of December ), we are experiencing issues with the wifi connectivity. It has become unstable, and when connected, speeds are at…
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Sharing is disabled and trash cans are turned on.. Samba replacment?
I have a 325 and the problem is that the shares on the second hard drive keep disconnecting and the recycle bin is activated. I suspect it's somehow related to the Samba replacement and wanted to reinstall it, but unfortunately, the command /opt/bin opkg.update command not.found returns "I'm logged in as root." Does anyone…
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NWA90AX-PRO: Cannot access local management configuration wizard
I have a NWA90AX-PRO AP and I do NOT want to set up a Nebula account just to configure the thing. I only have 1 AP and have absolutely no need or desire to "centrally" configure it. That would make sense if I was a business managing multiple APs across many locations, but for a simple, single home AP, there's absolutely no…
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Mysterious FWA710 DownGrade FirmWare
I noticed something mysterious and disturbing about my Zyxel FWA710: I found the old FW V1.20 installed when I upgraded to V1.60 a few weeks ago!!! Well... I also searched the Nebula Cloud services to see if there was something that for some reason had automatically installed 1.20, but I didn't find anything. Has anyone…
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Webinar GTM +1 in German or English
Hello all, Recently my coworker contracted me about his Tech Talk, starting around 8pm /11AM US Time USG FLEX H Series - Mastering Nebula and Local GUI Management I would like to know, it there are also Tech Talks in German/English in European time zone and a link to some subscribes. Thanks
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Guest wireless connecting but no internet
Hi, We have a couple of NWA1123ACv3 devices that are controlled through the Nebula portal. they have two SSIDs on them a business one and a Guest one, the business side is working okay, but the Guest one isn't. the users are connecting and getting an IP address but can't connect to the internet. I have read a lot of the…
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NAS 310 & 320 NAS Starter Utility and firmware needed
I have a NAS 310 & 320. Please send me the link or files to download the NAS Starter Utility and last firmware for these units. Thanks
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VPN Configurator - IP for PPPoE WAN
Hello everyone, as you can see when you add a PPPoE connection for WAN1 (in my case it is GE1_PPP because of it is a PPPoE for a ge1 inside a H Flex series FW) the system records 2 different IPs: It is strange because the only IP the firewall should see is the IP from PPPoE login/password
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How get supervisor od root password of NR7103 modem?
Hi, how can I get supervisor/root password of Zyxel NR7103 5G modem? I lost sticker on backs modem with default generated password. Someone wrote here that the password can be generated by the serial number, can someone help me with it please? If not, I throw it in the trash. :D Thank you. David
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Statistics om FWA505
I'm experiencing unusual and excessive bandwidth usage. I'd like to understand which of the various clients using the router is using the network excessively. I can't find any features in the router's menu that can help. Could you tell me how? Thanks.
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Where can we find firmware V1.60(ACKO.2)C0 for ZWA505?
Where can we find firmware V1.60(ACKO.2)C0 for ZWA505?
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6GHz WiFi not available for SCR 50AXE
Hi Zyxel Support, Model: SCR 50AXE Firmware: V1.20(ACGN.0) I am currently live in Vietnam and the device comes from a local distributor. Can you advise how to enable 6GHz on the SCR 50AXE? I've checked the SSID setting and Radio setting in Nebula but it is not available (no channel available when changing the Channel to…
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AX7501-B0 admin pass
Hello! I need the password of admin on my router sn: S210Y52054511
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Hello, where can i find the last Firmware for:MSC1024GB and VLC1348G-51?
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Can't log in the wheel just spins
One of my raid 5 drives failed. I powered off the NAS540 and replaced it. After I power it back up I can't log in. I get to the login screen and the wheel just spins forever. I even tried a factory reset so it's back to the default username and password but still I never get past the spinning wheel. Any idea how to get…
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Zyxel 5G router FWA505 out of connection
Bought a new FWA505, placed my 5G data SIM inside, upgraded to latest firmware and yesteday worked nicely. Today no connection, I tried several physical powering on/off, no results. The data SIM is correctly working (WINDTre Italy), I tried it in other devide. How to contact customer service for a remote control on my…
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SecuExtender IPSec Windows VPN client suddently will not connect
Hi, For remote access, we use the SecuExtender IPSec client, running on a Win11 PC. It's connecting to a VPN100 at the main office, and it has been running without troubles for a long time, but suddently after at Windows restart, propbably in connection with Windows Updates, the client is not able to connect anymore. I…
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FlexH 1.36 uOS - SecuReporter options on local UI
Hello everyone, as you can see NOT all the settings of SecuReporter are flagged: Is there a chance to enable all of them via Nebula or only via local UI?
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FlexH 1.36 uOS - missing period time check connectivity
Hello everyone, on Nebula there is NOT the "Period" of time about checking WAN connectivity. For example you want shorter time than the default 30 sec: So the only way to modify it is via local UI