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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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Zywall USG FLEX Series & ATP Series - V5.42Patch 1 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note February 2026 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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Zyxel Networks Access Points Now Support OpenWrt-based Customized Software
Zyxel Networks understands that advanced users—such as ISPs, system integrators, and networking professionals—often require greater flexibility to tailor network behavior to their specific needs. In the past, developing custom firmware such as OpenWrt-based software for Zyxel Networks access points often required users to…
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[Release Note] Zyxel BE Series Access Point - V7.30 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note February 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.30 Patch 3 C0. Supported Platforms (Click…
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USG FLEX H Series - V1.37 Patch 1 Firmware Release
Zywall USG FLEX H Series Release Note February 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[Release Note] Zyxel AX/AXE series Access Point - V7.10 Patch 4 firmware has been released
AX/AXE series Access Points Firmware Release Note January 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 4 C0. Supported Platforms (Click…
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[Release Note] Zyxel BE Series Access Point - V7.30 Patch 2 firmware has been released
BE Series Access Points Firmware Release Note January 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.30 Patch 2 C0. Supported Platforms (Click…
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USG FLEX H Series - V1.37 Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note January 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch GS1915 Series - V4.70 Patch 6 Firmware Release
Zyxel Switch GS1915 Series Release Note January 2026 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1915-8 - V4.70(ACAP.6)C0 Zyxel GS1915-8EP - V4.70(ACAQ.5)C0 Zyxel GS1915-24E - V4.70(ACDR.5)C0 Zyxel GS1915-24EP - V4.70(ACDS.6)C0 New Feature and Enhancements Bug Fix Bug fixCS1.…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Zyxel Store Referral Program — How It Works & How You Earn
The Referral Program is part of the Zyxel Store Rewards Program. It allows Zyxel Store customers to invite friends or colleagues to shop at Zyxel — and earn Store Coins when those referrals place their first order. It’s a win-win: Your friend saves on their first Zyxel Store purchase. You earn Store Coins you can use like…
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[Release Note] Nebula Control Center - 19.30 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Added MSP-level Device & license inventories that provides comprehensive license overview, centralized management of devices/licenses across all organizations and changelog managements. (Nebula MSP Pack license is required) * Added…
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NebulaFlex Switch CX4800 Series - V2.00 Patch 0 Firmware Release
Zyxel Switch CX4800 Series Release Note January 2026 FA-OS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel CX4800-56F - V2.00(ACJN.0)C0 New Feature and Enhancements 1 [Standalone, Nebula] Support stacking capability for network resiliency up to 2 units. 2 [Standalone, Nebula]…
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[NOTICE] Scheduled AP 802.1X Cloud Authentication Certificate Update – January 21, 2026
Nebula will perform a server certificate update for WPA-Enterprise authentication with the Nebula Cloud Authentication Server on January 21, 2026, at 02:00 AM (UTC+0). This update will replace the existing certificate to maintain compliance with security and validity requirements. After the update, client devices that have…
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Do APs managed by the FLEX H controller support the whitelist MAC filter function
Starting from uOS version v1.36, APs managed by the FLEX H controller support the whitelist MAC-filter feature (also known as the Policy Client function). To use this capability, please ensure both the FLEX H controller and the managed APs are upgraded to v1.36 or later.
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Zyxel Access Point - V7.20 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
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NebulaFlex Switch GS1350 Series - V4.90 Patch 3 Firmware Release
Zyxel Switch GS1350 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.3)C0 Zyxel GS1350-12HP - V4.90(ABPJ.3)C0 Zyxel GS1350-18HP - V4.90(ABPK.3)C0 Zyxel GS1350-26HP - V4.90(ABPL.3)C0 New Feature and Enhancements 1. [Nebula…
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Switch GS1200v3 Series - V1.00 Patch 2 Firmware Release
Zyxel Switch GS1200v3 Series Release Note November 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1200-5v3 - V1.00(ACPS.2)C0 Zyxel GS1200-8v3 - V1.00(ACPT.2)C0 Zyxel GS1200-10v3 - V1.00(ACPW.2)C0 Zyxel GS1200-5HPv3 - V1.00(ACPU.2)C0 Zyxel GS1200-8HPv3 - V1.00(ACPV.2)C0 New…
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SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
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GS1920-8HP V5.00(ABKZ.2) - LACP NOT working
Hello everyone, I installed a GS1920-8HP to communicate with a XGS1930-52HP. On the big one I setup a LACP link on these ports (45-48): While on the small one I setup a LACP link on these ports (1-4): There is no way that I can use these ports (1-4) when I attach a cable from port 45 to port1, neither port2 and so on. As…
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Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
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NWA50BE Spotify connect
hi I’ve recently upgraded my home network with 3 NWA50BE AP’s, two are wired to a 2.5gb switch connected to my route and one is using smart mesh. I’m having issues with Spotify connecting to my speakers, I have Bose and a Sonos both are problematic, they operate fine if I use the speaker to hit a radio station but if I try…
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Zyxel FWA510 stuck in boot loop – no Wi-Fi SSID and no DHCP after factory reset
Hello, I am experiencing an issue with my Zyxel FWA510 device. Symptoms: When powering on the device, the LEDs behave as follows: The Power LED starts blinking during the boot process. After a few seconds, the Power LED becomes solid, and the WiFi/WPS LED also turns solid. A few seconds later, the Power LED starts blinking…
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ZyXEL NWA50AX fault
We have a ZyXEL NWA50AX WAP that is offline and has a constant flashing red light which is temporarily fixed if it is disconnected from the ZyXEL PoE switch but returns to a fault after a few minutes and wonder if you can assist please? Thank you in advance.
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How to implement IPSec Client VPN with Windows Native Client and MFA?
Hi I would like to implement MFA on an already working IPSec client VPN access on USG FLEX 200. Configuration of MFA is well documented. As I understand the workflow is that in the first step the VPN connection is established using username/password. In the second step the MFA code must be entered via the web based…
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Dual Wan Failover causes DNS failure and loss of Internet
For cost reasons, I moved from a dedicated Mediacom line with Public Static IP to a 'Residential' line that is DHCP internally as well as Public DHCP externally. My Static IP WAN2 has not changed. My previous WAN Trunk was weighted round robin and worked fine. I reconfigured the WAN interface to DHCP and it picks up an…
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NWA50AX PRO standalone, how to configure mesh to use LAN backhaul upling?
I have 2 NWA50AX PRO both connected to LAN and in standalone management. I've configured one as ROOT AP and the other as Repeater. This way the Repeater turn off the UPLINK wire (i see DOWN and no led on RJ45). I want instead the MESH and to use the RJ45 cable for data uplink (both will be on POE on production) is this…
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EMG3525-T50B Wifi password?
Hi guys, I just got a EMG3525-T50B with V5.50(ABPM.9.4)C0 firmware I need to set a simple wifi password like "1234567890" but the system says: " The password must be at least 8 characters long, including 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character, or 64 hexadecimal digits ("0-9", "A-F")" I…
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Zyxel WiFi Showing Strong Signal but Experiencing Random Connection Drops
I have a Zyxel access point set up at home and while the signal strength looks good, I still experience random drops in connection, especially when multiple devices are connected at the same time. Streaming and video calls are the most affected. I have already tried changing channels and updating firmware, but the issue…
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Multy X Setup Issues
Hi, As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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How WiFi affects health ?
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A anomaly routeing rule in config for EOL VPN300
So might not be a problem I'm not sure its causing a issue and likely when I reboot this rule is not understood by the VPN300 and skips it but through I show anyway. This is what I see in config file when I save from VPN300 for the end of routing rules ! policy 129 interface vlan777 source IP192168130 dscp any next-hop…
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Power adapter
Hello Guys, I've grabbed 2x old Zyxel NAP303 from work that are not being used anymore. They did not came with a power adapter, so I had to buy some. But for some reason there is no power, the devices does not turn on. Works fine over POE. Any ideas?
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Armor G5 NBG7815 - Unable to login
Hi everyone, I am experiencing a critical issue with my Zyxel Armor G5 and I urgently need assistance. For the past few hours, I have been unable to access the web configuration page (192.168.123.1). Every time I try to log in, I get a popup error message stating: "Stiamo sperimentando alcuni problemi di servizio.…
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unable to logon to zyxel ex3501 t0 router
I am unable to logon to the router interface, I just get the error message below. This site can’t be reached192.168.1.1 took too long to respond. I have tried this using several different browsers and numerous devices with the same result. I have checked the default gateway using ipconfig and this is correct (192.168.1.1)…
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IPSec VPN stuck on DPD
Hi, I'm having trouble making an IPSec VPN tunnel to be established between a USG FLEX 500H v1.37 ABZH.1 located in a branch office and another firewall (not Zyxel) located at Head Quarter. Our firewall is behind the ISP's router, set in DMZ. It seems the tunnel is correctly established as the monitor page says it's…
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XS 1930-12HP link speed settings in aggregation mode missing (Nebula Cloud Interface)
I want to create an aggregated link between my GS1900-24 and the XS1930-12HP with 2 DAC cables on the SFP ports. If I configure the individual SFP+ ports and set the link speed on the XS1930 to 1G (because GS1900 only supports SFP = 1 G) then the links work fine. When I then aggregate the two ports the link setting is…
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IKEv2 Connection Not Working to RRAS
Hello, I'm trying to set up an RRAS (Routing and Remote Access Services) VPN on Windows Server. This is a built-in Microsoft role that can be installed. Being new to this, I'm not sure if I have everything set up correctly. It seems like it is, but I cannot get the VPN connection to actually work. First the RRAS server was…