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[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
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[Release Note] Nebula Control Center - 19.00 software Release!
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Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
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[2025 Apr Tips & Tricks] One Platform, Effortless VPN Management
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Nebula switch stable firmware version update
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Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
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[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
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[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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NebulaFlex Switch GS1350 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch GS1350 Series Release Note February 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.2)C0 Zyxel GS1350-12HP - V4.90(ABPJ.2)C0 Zyxel GS1350-18HP - V4.90(ABPK.2)C0 Zyxel GS1350-26HP - V4.90(ABPL.2)C0 New Feature and Enhancements 1. [Nebula]…
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[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
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[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
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[2025 March Tips & Tricks] Guarantee Uptime with Device HA in the USG FLEX H Series
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[Zyxel Circle] New Video Alert! Register Circle Partner & Set Up Delegated Accounts in Minutes
🎥 New Video Alert! Master Zyxel Circle Partner & Corporate Delegated Admin Setup Are you ready to take your business to the next level? Our latest video walks you through everything you need to know about becoming a Zyxel Circle Partner and setting up Corporate Delegated Admin accounts. 🔹 Why watch? ✅ Effortlessly set up…
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[2025 Feb Tips & Tricks] Seamless Synchronization for Effortless Management
Simplify your network management with the new USG FLEX H series feature! At Zyxel, we are dedicated to enhancing your network's security and management efficiency. With the latest uOS1.31 firmware for the USG FLEX H series, we've streamlined your user experience across both the local GUI and Nebula cloud management. What's…
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NebulaFlex Switch XGS1930 Series - V4.70 Patch 9 Firmware Release
Zyxel Switch XGS1930 Series Release Note November 2024 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V4.70(ABHS.9)C0 Zyxel XGS1930-28 - V4.70(ABHT.9)C0 Zyxel XGS1930-52HP - V4.70(ABHV.9)C0 Zyxel XGS1930-52 - V4.70(ABHU.9)C0 New Feature and Enhancements N/A Bug Fix…
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Switch XGS4600 Series - V4.70 Patch 5 Firmware Release
Zyxel Switch XGS4600 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS4600-52F - V4.70(ABIK.5)C0 Zyxel XGS4600-32F - V4.70(ABBI.5)C0 Zyxel XGS4600-32 - V4.70(ABBH.5)C0 New Feature and Enhancements 1. Enhance security by forcing users to change the…
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[Release Note] Zyxel Access Point - V7.10(ACGG.1)C0 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 1 C0. Supported Platforms (Click Hyperlink to…
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What happen when the CNP license is expired?
When a CNP license expires, your Zyxel device will still function, but you will lose access to all features that require a specific license. Features that require a license are indicated by a diamond icon. For example, if you have a Professional pack license and have used a feature like IP & Routing, you will no longer be…
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[Release Note] Zyxel Access Point - V6.70 Patch 6 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 6 C0. Supported Platforms (Click Hyperlink to…
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Modernizing Network Infrastructure to Boost Learning Experiences
Deutsche Schule Bratislava ——————————————————————————————————————————————————————— Overview Deutsche Schule Bratislava requires a robust network solution to support its advanced educational environment and operational needs across its expansive, multi-functional campus. Zyxel Networks designed a comprehensive 10GbE…
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On Nebula, how do I block an application category with an exception?
Hello, Is there any way to block an application category like "media streaming" but allow Youtube? The only way I managed to do is blocking everything one by one but leaving the youtube part out.. is that the only way?!
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WX3100 not visible in MPro app after successful connection
Situation: AX7501 Router with one wired WX3100 in the parent bedroom as a mesh device. I want to add a second Wifi-connected WX3100 to extend the mesh to the kids bedroom. In the living room, close to the AX7501, I add the second WX3100 using the Mpro app via the "Use WiFi" option. I press the WPS button on the WX3100, and…
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Two questions about dx3301-t0
Current firmware on the device: DX3301-T0_5.50(ABVY.5.6)C0 The first question is about reverting from generic firmware to ISP. I used ssh to successfully flash a generic firmware instead of ISP firmware by disabling modelcheck and fwidcheck. The router now boots from partition 2 which contains the new firmware. If this is…
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Solid red Internet light
ZYXEL EX3301-T0 Hello, has anyone else had any issues with the EX3301-t0 red internet light coming on and staying that way?. Signed up with Voneus months ago, everything seemed fine at first, then one day the internet light turned red, it remained that way for 2 days solid before returning to green on its own, Friday gone…
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Nebula NCC blocked by firewall
Hello everyone, we are replacing hardware on different companies and we are experiencing some problems like being blocked by their old firewalls. I see that this should be the guide: But I would like to know if Zyxel has a batch to execute inside a PC in those networks to check which of the above rules are missing. I'm at…
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When DNS Content Filter enabled company root domain won't forward to website
At two separate companies I manage, I changed their Zyxel FLEX router (current firmware) from using Web Content Filter to DNS Content Filter and things work well except the company root domains no longer forward to the company website. Say our company is example.com , normally when you enter that in a browser it forwards…
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IPSec sessions on the firewall not terminated after a while of being idle?
I have the following scenario: I manually connect with a device (smartphone or notebook) and via IPSec VPN client (the ones generated by the USG-20W-VPN), StrongSwan resp. Win1x Client from outside. Now, when I take the device(s) again in WiFi range, they reconnect to the WiFi ergo the IPSec tunnel is not used anymore.…
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logging
Hi all, I notice when i open the logging of the nebula firewall (usg flex 200), i just see one kind of entry: Received IGMPv3 Join message on Group: and this one 900 times. Off course i can search for other entries. But i just want to see all entries. I don't care about the igmpv3 messages. In other way can i disable…
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Nebula SecuReporter - missing devices' names
Hello everyone, I cannot see a lot of names inside my Organization & Device area of SecuReporter. As you can see I read only few of them: Is there a specific reason? How can I fix it?
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Why don’t clients connected to a Mobile Router appear in the Nebula client list?
Currently, the Nebula platform does not support displaying clients connected to mobile routers in the client list. The client list in Nebula includes devices connected to the following supported product types: Access Points Switches Firewalls Security Routers If you need to view clients connected to a mobile router managed…
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Do I need a License to manage Access Points in Nebula?
Basic cloud-based device management for Nebula Access Points using the Nebula Control Center (NCC) is free of charge. This includes essential functions such as device onboarding, monitoring, and basic configuration. However, access to advanced features may require the purchase of additional licenses. The available license…
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How can I configure the Mobile Router via Nebula?
Currently, the primary method for configuring a Nebula Mobile Router is through its local web interface. To access this, open a web browser and enter the IP address of your mobile router. Here are some additional points to consider: SSID Configuration: The WiFi SSID settings feature on the Nebula platform is designed for…
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USG Flex 200 -- Help - Deferred UTM License
Help Setup my first USG Flex 200 last week…… Guides were semi-helpful….not a very intuitive product but I still got through the setup. While struggling with the setup, I learned that the Gold Pack does not include UTM. On Thursday 4/3/25 - Purchased a UTM license via Zyxel marketplace. Zyxel was able to take my money…
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I am unable to log onto the GUI after upgrading my Zyxel GS2220-28HP's to V5.00(ABRR.0)C0
SSH works and the switches appear to be working ok, apart from https://
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Why can't found the VPN passthrough function in LTE3301-PLUS management web page?
The LTE3301-PLUS supports VPN passthrough (PPTP, IPSec, and L2TP passthrough). VPN passthrough is enabled by default on the LTE3301-PLUS, so there is no VPN passthrough option available in the web management page.
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Does LTE3301-PLUS support VPN passthrough?
Yes, the LTE3301-PLUS supports VPN passthrough (PPTP, IPSec, and L2TP passthrough). VPN passthrough is enabled by default on the LTE3301-PLUS, so there is no VPN passthrough option available in the web management page.
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NR5103 recovery options no web interface
During a firmware update, there was a power cut. The NR5103 web interface won't come back up. Is there any way of recovery via USB, TFTP or?
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Hello Team, Can i get the zyxel usg flex 200 hp cli commands documents.
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Signature Updates ATP 200 since End of March
Devices: Zyxel ATP200/License Gold Pack is valid until 2026 Time of problem detection: March 28, 2025 Problem description: All signature updates are mainly from March 25 and are stuck at this status. According to the GUI, the update process is executed and has since been acknowledged with (success) and “updatet to the…