-
[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
-
[Trade-Up Program] 🔄 Time to Trade Up: Say Goodbye to Legacy USG, Hello to Next-Level Securi…
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience.
-
[Release Note] Nebula Control Center - 19.00 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Enhance the UI/UX for MSP Cross-Org synchronization to make it clearer and easier to use. (Nebula MSP Pack license is required) * Improve banner UI/UX to let eligible org enable NCC Pro easily. Wireless LAN (WLAN): * Added WiFi Alert…
-
NebulaFlex Switch GS2220 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS2220 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.1)C0 Zyxel GS2220-10HP - V5.00(ABRP.1)C0 Zyxel GS2220-24 - V5.00(ABRQ.1)C0 Zyxel GS2220-28HP - V5.00(ABRR.1)C0 Zyxel GS2220-50 - V5.00(ABRS.1)C0 Zyxel…
-
NebulaFlex Switch GS1920 Series - V5.00 Patch 1 Firmware Release
Zyxel Switch GS1920 Series Release Note April 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.1)C0 Zyxel GS1920-24v2 - V5.00(ABMH.1)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.1)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.1)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.1)C0 New…
-
USG FLEX H Series - V1.32Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note April 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
-
Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:21
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) 2025-04-14 01:30 (UTC+0) 2025-04-14 01:21 (UTC+0) Affected scope & Risk: All users will be force…
-
[Release Note] Nebula Control Center - 19.00 software Release!
This discussion has been moved.
-
[2025 April Spotlight] Sync Smarter, Stress Less with USG FLEX H!
Hey Network Managers, Your Chaos-Busting Hero Has Landed! Managing a hybrid network—part cloud, part on-premises—can feel like you’re starring in a disaster movie. One minute you’re tweaking cloud configurations, the next you’re scrambling to update on-premises settings, all while hoping nothing explodes. Sound familiar?…
-
Nebula switch stable firmware version update
This discussion has been moved.
-
Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
-
[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
-
[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
-
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
-
NebulaFlex Switch GS1350 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch GS1350 Series Release Note February 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.2)C0 Zyxel GS1350-12HP - V4.90(ABPJ.2)C0 Zyxel GS1350-18HP - V4.90(ABPK.2)C0 Zyxel GS1350-26HP - V4.90(ABPL.2)C0 New Feature and Enhancements 1. [Nebula]…
-
[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
-
[2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options
SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options We want to inform you that the SecuExtender SSL VPN macOS and Windows clients have reached their end of life (EOL). Zyxel is no longer selling, maintaining or supporting these products. However, for those who recently purchased a license, we understand…
-
[2025 March Tips & Tricks] Guarantee Uptime with Device HA in the USG FLEX H Series
This discussion has been moved.
-
[Zyxel Circle] New Video Alert! Register Circle Partner & Set Up Delegated Accounts in Minutes
🎥 New Video Alert! Master Zyxel Circle Partner & Corporate Delegated Admin Setup Are you ready to take your business to the next level? Our latest video walks you through everything you need to know about becoming a Zyxel Circle Partner and setting up Corporate Delegated Admin accounts. 🔹 Why watch? ✅ Effortlessly set up…
-
[2025 Feb Tips & Tricks] Seamless Synchronization for Effortless Management
Simplify your network management with the new USG FLEX H series feature! At Zyxel, we are dedicated to enhancing your network's security and management efficiency. With the latest uOS1.31 firmware for the USG FLEX H series, we've streamlined your user experience across both the local GUI and Nebula cloud management. What's…
-
Why can't I see the FWA510 clients on the Nebula client list?
This is the current behavior. Nebula displays clients connected to access points, switches, firewalls, and security routers, but not mobile routers. This is why you can't see clients on Nebula if the site only manages an FWA510 or other mobile routers.
-
Zyxel Nebula WAN Failover – WAN2 Still Active Despite Policy Route to WAN1
I’m using Zyxel Nebula with WAN failover enabled - WAN1 is set as the primary, and WAN2 as backup. I’ve also configured policy routes to ensure all LAN traffic (from 10.10.0.0/24 and 172.20.5.0/24) goes out via WAN1, plus a catch-all route for any other traffic to use WAN1 as well. Despite this, I’m still seeing WAN2 being…
-
wildcard in whitelists (on-premise)
Hello folks, Are there wildcards that can be used in Web Content Filter —> Trusted Web Sites and in DNS Content Filter —> Allowed sites ? for example *.google.com works with any 3th level domain? I refer to ATP / USG Flex Series, don't know if there are differences in H series Searched a little bit in the community but did…
-
Nebula NCC blocked by firewall
Hello everyone, we are replacing hardware on different companies and we are experiencing some problems like being blocked by their old firewalls. I see that this should be the guide: But I would like to know if Zyxel has a batch to execute inside a PC in those networks to check which of the above rules are missing. I'm at…
-
USG Flex 500H HA mode firmware upgrade with MFA
Hello, We have two 500H in HA mode and we would upgrade the firmware. We are trying to follow these instrutions from the manual: Firmware Upgrade on Paired Zyxel Devices 1First, upgrade the firmware to the passive device. 2After upgrade, the passive device becomes the active device and handles all traffic during the…
-
Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
-
NWA55AXE débit internet limité à 90 MB/S !
Bonjour, j'ai configuré le NWA55AXE, j'ai bien sélectionné les trois bandes 2,4 5 et 6g, j'ai vérifié mes cables rj 45, mis à jour le firmware, mais le débit reste au maximum à 90 MB/S ! en direct je suis à 1000 MB/s. J'ai connecté pour teste un rj 45 entre mon PC et l'alimentation POE du NWA55AXE et le débit n'est que de…
-
no link in P1 port, in Flex200H device
Our company has a Flex200 firewall, and the service provider device is FiberHome AN5506-02-FG GPON Modem Router (configured PPPoE connection). We receive a Flex200H device for testing, to which, if we replace our own device, there is no link on anymore the WAN (P1) port It is plugged into any other device there is physical…
-
Is a Zyxel AP compatible with other brands of wireless routers?
Although other brands of wireless routers cannot act as the Zyxel AP's controller, you can still deploy any Zyxel access point to extend your existing router's wireless coverage. Wireless clients will still be able to roam between your router and Zyxel access point. Follow the step-by-step guide here: How to configure the…
-
Can Voucher Feature Be Implemented with "Plus Pack" License?
Yes. You can use the Voucher feature with Nebula's Plus Pack. For Wi-Fi voucher configuration steps, please refer to this article. [Nebula] How to configure captive portal with Voucher? — Zyxel Community
-
SSH is available, web GUI is not
I'm confused. I have an XGS-4728f switch. I can log into cli by ssh as "admin", but not into web gui with same credentials. At first, I thought that ssh user and web user are not the same, but here I have another switch of exact same model, where I can log into both gui and ssh. When I change admin password in GUI, it also…
-
Flex 500 H - import DHCP list
Hello. I am a new member of the community here so at the outset I would like to welcome everyone. I'm getting the brand-new Flex 500H ready to go. I have to transfer configuration from Flex 200. While in the latter I see an option to import DHCP table, in 500H I don't see such possibility. (I am talking about web GUI)…
-
latest firmware for VMG3625-T50B
hello, where can I get latest firmware for VMG3625-T50B? I'm looking for V5.50(ABPM.6)C0 planned for release in June 2021, mentioned in https://www.zyxel.com/support/DNSpooq.shtmlthank you, Tomas
-
FWA710 - get information about LTE signal via webapi or ssh
Hi, Is there any possibility to get information about LTE cell info ( RSSI, etc… ) via SSH, SNMP or web api for Zyxel FWA710 ?
-
NWA 1123 ACHD mounting plate
I have an NWA1123 ACHD access point that I have misplaced the mounting plate for. Is it possible to acquire a replacement?
-
NWA50AX as repeater, power only over PoE?
Hi, I have 2 NWA50AX in simple "Root" and "Repeater" mode. The root is normal PoE, both data and power. In testing, I could not get the 2nd unit to work as repeater until I removed the PoE/data cable and used the adapter for power. This makes sense if the WiFi connection and the ethernet connection were conflicting…
-
no acces to the root by CPI , SSH off my NAS540 after firmware updateV5.21(AATB.13)
hello All ,, A few weeks ago my NAS 540 prompted me in the web-interface a that there is a new firmware update available V5.21(AATB.13) because critical security issues an installed it succesfully but after that , am not able to acces by CPI as administrator to acces the root by ssh , an will be directly forwarded to…
-
NAS540 web interface unavailable after firmware update
A couple of weeks ago I've updated my NAS540. As I could access my drives there didn't seem to be an issue. However today I tried to login to the webinterface which stated that my login credentials were wrong (I know for sure they aren't). I tried resetting the credentials using the reset button at the back, sadly without…
-
VPN100 IPSec VPN Issue
I have a Zyxel VPN100 and trying to get an IPSec VPN tunnel established with another device on another network It gets through phase 1 and phase2 and says the tunnel is built successfully. But then it always says IKE SA is disconnected and the tunnel collapses The VPN100 is behind another router that is not in bridge mode…
-
Direct Support ticketing function travels through Organizations
Hello everyone, as you open more Organizations inside Nebula, so having more tabs open each with a different Organization, could cause interference when opening a ticket from Direct Support area: I opened OrganizationA and its support request lists (I needed to copy a previous similar Case reference). After that I opened…