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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[Release Note] Zyxel Access Point - V7.20 Patch 3 firmware has been released
BE Series Access Points Firmware Release Note October 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 3 C0. Supported Platforms (Click…
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[Release Note] Zyxel Access Point - V7.25 Patch 2 firmware has been released
Access Points Firmware Release Note November 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.25 Patch 2 C0. Supported Platforms (Click Hyperlink to…
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USG FLEX H Series - V1.36 Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note October 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
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NebulaFlex Switch GS1920 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS1920 Series Release Note October 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1920-8HPv2 - V5.00(ABKZ.2)C0 Zyxel GS1920-24v2 - V5.00(ABMH.2)C0 Zyxel GS1920-24HPv2 - V5.00(ABMI.2)C0 Zyxel GS1920-48v2 - V5.00(ABMJ.2)C0 Zyxel GS1920-48HPv2 - V5.00(ABMK.2)C0 New…
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Zywall USG FLEX Series & ATP Series - V5.41Patch 0 Firmware Release
Zywall USG FLEX Series & ATP Series Release Note October 2025 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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Nebula Cloud Auto Firmware Upgrade Notice - WiFi 7 Access Points
To enhance system security and maintain firmware integrity, this upgrade is required due to changes in the firmware encryption mechanism. All affected models running firmware older than V7.10 P2 C0 will automatically be scheduled for upgrade to ensure compatibility with the latest encryption design. Models and Firmware…
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NebulaFlex Switch XGS1930 Series - V5.00 Patch 0 Firmware Release
Zyxel Switch XGS1930 Series Release Note July 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1930-28HP - V5.00(ABHS.0)C0 Zyxel XGS1930-28 - V5.00(ABHT.0)C0 Zyxel XGS1930-52HP - V5.00(ABHV.0)C0 Zyxel XGS1930-52 - V5.00(ABHU.0)C0 New Feature and Enhancements 1.…
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NebulaFlex Switch XS3800 Series - V4.80 Patch 4 Firmware Release
Zyxel Switch XS3800 Series Release Note October 2025 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XS3800-28 - V4.80(ABML.4)C0 New Feature and Enhancements 1. [Nebula 19.10] Support Port advisor. 2. [Nebula 19.20] VLAN ingress check enabled by default. Bug Fix Bug fixCS1.…
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[Release Note] Nebula Control Center - 19.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Rename Clone to Replicate and added support for Site-wide configurations by each product line such as AP, SW, FW and Site settings in Org-wide management use. (Nebula Pro Pack license is required) * Strengthened backup & restore…
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Security appliance backup & restore adjustment in NCC 19.20 Release
Dear Nebula MSP users: NCC will receive its 19.20 update on October 20th. As part of this release, we are making changes to the [MSP – Backup & Restore] feature. Specifically: Create a new “Site” tab – where users can create configuration backup for each site (including configuration for all devices i.e., AP, Switch and…
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NebulaFlex Switch GS2220 Series - V5.00 Patch 2 Firmware Release
Zyxel Switch GS2220 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.2)C0 Zyxel GS2220-10HP - V5.00(ABRP.2)C0 Zyxel GS2220-24 - V5.00(ABRQ.2)C0 Zyxel GS2220-28HP - V5.00(ABRR.2)C0 Zyxel GS2220-50 - V5.00(ABRS.2)C0 Zyxel…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Switch RGS200-12P - V2.00 Patch 1 Firmware Release
Zyxel Switch RGS200-12P Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel RGS200-12P - V2.00(ABEP.1)C0 *Do not downgrade to old firmware version prior to v2.00(ABEP.0)C0, since the algorithm on the new firmware version will cause login inaccessible. New…
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NebulaFlex Switch XGS1935 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch XGS1935 Series Release Note September 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS1935-28HP - V4.90(ACJX.2)C0 Zyxel XGS1935-28 - V4.90(ACJW.2)C0 Zyxel XGS1935-52HP - V4.90(ACJZ.2)C0 Zyxel XGS1935-52 - V4.90(ACJY.2)C0 New Feature and Enhancements 1. [Nebula…
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[Release Note] Zyxel BE series Access Point - V7.20 Patch 2 firmware has been released
BE series Access Points Firmware Release Note September 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.20 Patch 2 C0. Supported Platforms (Click…
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🎉Turn Your Community Points into Real Rewards🎉
Your Community Points are now Zyxel Store Coins — and Coins = cash at checkout. Post questions, share answers, or help others in the Community — and use your Coins to get the Zyxel products you love. It’s easy, rewarding, and now even better. 🎉 Launch Bonus: Double Coins on All Activities! 🗓 Aug 12 – Oct 31, 2025 | Limited…
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💬 Your Firewall Story Could Earn You $35 Across Two Platforms!
🤝From User to Influencer: Share, Impact, Earn Your firewall story could be worth $35 across two platforms. Write reviews on both Info-Tech and Gartner Peer Insights to maximize your rewards! At Zyxel Networks, we're committed to advancing network security through innovation and customer feedback. We've partnered with…
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Need Help Setting Up Multiple VLANs - GS1920
Hi all, I am requesting help from the community to setup multiple VLANs in my house. I have various APs each with multiple SSIDs tied to a specific VLAN ID. As a test and when I enable the VLAN ID 99 on the Router, I am unable to get a DHCP when connecting to the SSID. My goal is to segment the VLAN (9,11,12,99) based on…
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API changelog
Where can i find the change log of the nebula API? I made documentation based on version 1.33, but now there is version 1.34. But don't know what is changed. Or must i compare the json files? i see in the json files something is changed with vouchers and tagging. But would be easier when there is an change log.
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Upgrade firmware GS1900-24HP Rev A1
Hi, I need upgrade the firmware for my switch but in repository I found only the firmare for Rev C0. Where can I find the correct version for Rev A1?
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Enhancing Student Living with More Efficient, Smarter Dorm Networks
Providence University ——————————————————————————————————————————————————————— Overview As a vital part of campus life at Providence University, providing high-quality wireless network in dormitories is crucial for the learning and daily lives of resident students. A stable and fast wireless network not only enhances…
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[USG Flex H Series] - Internal NTP Server
Hello everyone, as a new feature request, can be usefull to install an NTP Server inside the USG Flex H firewall. In this way, if you block internet connection for a device, it can synchronize own clock/timezone information directly from the firewall without using internet at all. The NTP Server can also used as time…
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Wireless clients not getting correct IP
Got an issue where clients connecting to one of my networks dont obtain the correct IP right away. I have my switches and access points in a management VLAN but the main staff wifi where the issue occurs is untagged (VLAN1). Sometimes clients connect to the wifi but pick up an IP in the management range. If I disconnect…
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Random latency handling delays on FLEX H at low bandwidth
USG FLEX 700H V1.36(ABZI.0) So I know this to be the case with some testing I have done with BQM by thinkbroadband.com and StarTrinity CST by FLEX 700H vs FLEX 200 (non H) With any luck this can be fixed by firmware and is not a hardware limitation? My understanding of FLEX H is the sessions get put on fast path CPU if…
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[USG FLEX H AP controller] Why AD authentication failed for the SSID connection?
This issue could be because: Your firewall haven't join your AD server. Please click the join domain button in AD server summary. Your firewall might disconnect with your AD server. Please check the connection.
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[USG FLEX H AP controller] Configure SSID with 802.1x authentication WPA enterprise with AD
This FAQ will introduce the configuration step of SSID with 802.1x authentication WPA enterprise with AD on USG FLEX H series firewall AP controller. Please navigate to User & Authentication > User Authentication > AD Server summary to add your AD server. Select the AD server and click the "Join Domain" button. Please…
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Issue with WLAN 802.1x AD authentication
Having USG 700H and trying to setup 802.1x authentication of wifi clients on managed APs, but something doesn't work. AD server is setup under User Authentication and working (user lookup is ok) New user of type ext-group-user is created using AD definition and it also works fine using required group membership identifier.…
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Unable to access my FWA 505
Hi, just set up my new FWA505 and updated firmware to latest version but the unit is still not recognised as being online by Nebula (even though it is and all looks healthy). Tried the port testing and my network allows port 4335 but not 6667. Don’t really know what this means. Please could you assist?
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Nebula Website Resetting to Default
I have a problem that started yesterday. On the Nebula website any page that displays as a table e.g. Switches, Access Points, Switch Ports, has reverted back to the default columns. If I reselect the columns I want, it will work, but if I refresh the web page the columns will revert back to the default again. I've tried…
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Connecting USB-to-RJ45 2.5/5Gbps dongle to NAS542
Is this possible to get worked USB-to-RJ45 5Gbps dongle, connected to NAS542 through rear USB slot? If not, is there a possibility to overcome 1Gbps LAN speed at NAS542?
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Twonky Server not working
Hi, after a power outage, Twonky Server is not working anymore - the 9001 page refuses to connect and on dnla tv the nas appears with a broken directory. Googling the issue, i see i must delete the ram_bin/usr/local/dmsf/conf/twonkyserver.ini file. When i use WinSCP logging as root and admin password and using both SFTP…
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USG Flex H series "no sooner than" roadmap for missing functions/features
Is their a roadmap for when the missing functions/features in release notes 1.10 might be finished ("no sooner than")? Of course there may be other items such as a config file converter, or a means to convert USG Flex licenses to series H. 50 functions/features or so no doubt means a small number of them will not perform…
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WX3100-T0 Power Lead Extension
Hi there, we have a WX3100-T0 from our fibre provider, but the location of the line in to the house is causing some problems, with one wall in particular blocking the wifi. I would like to place it about 7 metres away from where it is, but I can't seem to find a cable that would allow me to do this. We don't have a socket…
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Connect via SSL VPN as a user from the AD group (USG FLEX 700)
Can't connect via SSL VPN as a user from AD A local user is connecting via SSL VPN (userl). notice SSL VPN Failed login attempt to SSLVPN from http/https (incorrect password or inexistent username) [count=2] Testing user userp in: aaa group server ad dc01 - OK username sslVPN - OK My settings: ! model: USG FLEX 700 !…
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Monitoring Mode not working on USG FLEX 500
Got a USG FLEX 500 that the Nebula Monitoring mode page seems to be bugged, as in it doesn't seem to functioning properly or accepting the ID that you give it. This happened a few months ago and I assumed this was a regular run of the mill bug that would get patched, but it still persists. Any ideas? I have a recording of…
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IPv6 with pppoe
Hi I have an USG100, and got from the ISP following addresses. WAN: 2001.aaaa.b.cccc/64 and for LAN: 2001.aaaa.dddd/48 If I configure only the wan1_ppp with SLAAC, I get a valid ip and I can ping6 within the USG diagnostic as long the LAN interface is inactive. But if I activate the LAN interface the ping6 shows…
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Will this external antenna fit this new router?
I have installed an external antenna from Panorama Antennas, type WMM8G-7-38 | 4G/5G LTE – MiMo Directional Antenna (the WMM8G-7-38 antenna is a high gain directional 2x2 MIMO signal boosting antenna for 4G/5G LTE), which is connected to my Zyxel-NR 2301 5G router. I would like to replace this router with a newer…