NWA50AX WiFi does not show up

Limejuice

Hello everyone,

I have a NWA50AX and would like to set up a WiFi network without internet access. The WiFi is shown as active in the settings of the Nebula app, but I don’t see it in the list of available networks. The access point initially blinks green/orange and after some time blinks blue.

Without LAN Connection the Acess Point is shown as offline, while the Wifi is shown as active in the App….but not in the network list.

Can anyone help?

Zyxel_Tina

Hi @Limejuice,

If the blinking green/orange LED is followed by a steady bright blue on your NWA50AX, it indicates that the device is booting up and has successfully connected to Nebula, with the WiFi interface enabled but no clients connected. Regarding your WiFi network not appearing in the list, please refer to this FAQ for troubleshooting the issue in Nebula.

Limejuice

Hey Tina, thanks for the answer. It's actually not a steady blue….it's blinking. I couldn't find a blinking blue light in the LED-status.

My Wifi shows Up in the beginning, when the AC is blinking green/orange. But it disappears the moment the AC starts blinking blue.

Zyxel_Tina

Hi @Limejuice,

Thanks for the clarification.

If the LED behavior is slow blinking blue (blink for 1 time, off for 1 second), meaning that it is performing a Channel Availability Check (CAC) with Dynamic Frequency Selection (DFS) to monitor a channel for radar signals.

Could you please also record a short video of the LED behavior starting from power-on and share it with us? This will help us identify its status more clearly.