NWA50AX WiFi does not show up

Limejuice
Limejuice Posts: 3  Freshman Member
First Comment
edited August 6 in Nebula

Hello everyone,

I have a NWA50AX and would like to set up a WiFi network without internet access. The WiFi is shown as active in the settings of the Nebula app, but I don’t see it in the list of available networks. The access point initially blinks green/orange and after some time blinks blue.

Without LAN Connection the Acess Point is shown as offline, while the Wifi is shown as active in the App….but not in the network list.

Can anyone help?

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 120  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 25 Answers First Comment

    Hi @Limejuice,

    If the blinking green/orange LED is followed by a steady bright blue on your NWA50AX, it indicates that the device is booting up and has successfully connected to Nebula, with the WiFi interface enabled but no clients connected. Regarding your WiFi network not appearing in the list, please refer to this FAQ for troubleshooting the issue in Nebula.

    Zyxel Tina

  • Limejuice
    Limejuice Posts: 3  Freshman Member
    First Comment
    edited August 6

    Hey Tina, thanks for the answer. It's actually not a steady blue….it's blinking. I couldn't find a blinking blue light in the LED-status.

    My Wifi shows Up in the beginning, when the AC is blinking green/orange. But it disappears the moment the AC starts blinking blue.

  • Zyxel_Tina
    Zyxel_Tina Posts: 120  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 25 Answers First Comment

    Hi @Limejuice,

    Thanks for the clarification.

    Could you please record a short video of the LED behavior starting from power-on and share it with us? This will help us identify its status more clearly.

    Zyxel Tina

Nebula Tips & Tricks