Nebula Pro Trial Pack License Not Working

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aduw1ng
aduw1ng Posts: 2

Hello,

I activated the Nebula Pro Trial pack 30 day license. However there is a banner on top saying I am using the Base pack.

How do I apply the trial license?

Thank you.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @aduw1ng,

    When the Nebula Pro Pack trial is activated, you will see your organization is using the Base pack.

    It is a normal behavior, you could check the Pro Pack trial status in Organization > License & Inventory > trial.

    Hope it helps.

    Zyxel Melen

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