Blank widget for Security Router family

GiuseppeR

Hello everyone,

I have an Organization with a blank widget:

There should be written the MAC address of the PC that triggered the filter but it did not show it.

I see it only clicking on the widget:

Zyxel_Tina

Hi @GiuseppeR,

To further investigate the problem, we kindly ask you to share the organization name and grant Zyxel support access to your organization. This will allow us to check the root cause more efficiently.

Thank you for your cooperation!