Why does my usg flex 200 w/ Secure Wifi only recognize additional ap if I physically disconnect one?

Options
MCP
MCP Posts: 2  Freshman Member

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @MCP ,

    We believe you are referring to the USG FLEX 200 model. This model can manage 8 APs by default without a Secure WiFi license, and up to 40 APs maximum with the license. You can find more information at the link below:

    AP Controller Technology | APC - Supported Models | Zyxel Networks

    Please confirm whether you have more APs than the maximum supported number. If so, you would need to physically disconnect one AP before another can be managed by the USG FLEX 200.

    Zyxel_Judy

Service & License Help Center