Comments
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hi we sent you everything by private message, including the commands you sent us, the debug logs on usb, and the console output with verbosity 8. we have a pc with 2 serial ports connected which is collecting data. Sunday night (Rome time zone), it is possible the problem occurs again. Please try to investigate quickly
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after 30 minute we close ping, and the vpn tunnel still remain active
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I confirm, if I ping the gateway of the VPN (192.168.200.1). the vpn tunnel remains active
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so if from the pc ping the gateway of the SSL VPN the tunnel remains active?
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I don't have this flag but the problem Is the same, After 1/2 minute the VPN disconnect by yourself
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@PeterUK have this Active?
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@Zyxel_Stanley Do we need to make any changes? or should we wait for a firmware update?
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we have the same problems with various ATP 5.30 firmware.
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So we have to do something or release a patch to fix? Thanks
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Is there any news?
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News?
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Ci sono novità? Abbiamo anche noi diversi problemi di disconnessioni
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Hello @Zyxel_Stanley, this morning the ATP800 firewall interface was not responding.The web interface was unreachable neither via its public IP nor is LAN one.I had to shut down the switch port in order to trigger the HA pocedure, and the firewall web interface came online again.Now the management web interface of the…
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we found a strange thing, the currently active firewall (device-2) does not appear with the virtual mac in arp reply/request: active device: passive: virtual mac: device1 device2 It's normal?