Zyxel_Stanley  Zyxel Employee

Hi @ennvyy1 This symptom appears to be identical to the one discussed in this issue. Please keep track of this thread for further updates.

Thank you for all your valuable feedback. We are actively working on this issue and developing a new firmware version specifically for this case. As soon as the firmware is ready, we will provide an update in this thread. We appreciate your patience and cooperation.

Thank you for all your valuable feedback. We are actively working on this issue and developing a new firmware version specifically for this case. As soon as the firmware is ready, we will provide an update in this thread. We appreciate your patience and cooperation.

Hi @kyssling When your license expires, the configured security service in your firewall will stop functioning. You can send me your firewall's serial number via private message, and I will investigate your license status on the server side.

Hi @SierraTech The new firmware is designed to be compatible with configurations from older firmware versions. This means that you can apply configurations from previous versions without any issues. You can backup confoguration to your PC first, and apply configuration again after Firewall upgrading firmware completely.

Hi @USG_User Since Firewall supports multiple VPN types, you can identify the different VPN clients based on the specific VPN type. For example, you can differentiate between the (SecuExtender) IPSec VPN Client and the (SecuExtender) SSL VPN Client. This announcement is for IPSec VPN Client Windows (perpetual)version.

Hi @Novaufficio You can make sure what is client IP gateway address first before clarify your questions. (1) When PC connected to LAN1 PC IP address was offered by FW#1. And switch connected to both of Port3(LAN1 Interface) of firewalls. So there is no problem to communicate 192.168.1.0/24 IP segment between both of…

Hi @Lorenzo74300 @david3685 To stop the SecuManager service from your firewall, you can go to Configuration > Mgmt. & Analytics > SecuManager page and uncheck it in the general settings. Or, you can log in to your firewall via SSH or terminal connection and restoring the SecuManager settings back to default will stop…

Hi @mat17 For easy setup of VPN configuration on the firewall, it allows VPN service ports from the internet to the device by default policy control rule. However, if you would like to block all VPN requests from the internet, you can remove UDP500(IKE) and UDP4500(NATT) service ports from the "Default_Allow_WAN_To_ZyWALL"…

Hi @mMontana The next FCS version is scheduled to be released around the end of March or early April.

Hi @mat17 If you want to ensure which URL is defined as unsecured by the DNS thread filter, you can Go to Monitor > Security Statistics > DNS Thread Filter and enable the "Collect Statistics" function. The statistics will be recorded and displayed, including the URLs that have been marked as unsafe by the DNS thread…

Hi @Lorenzo74300 SecuManager is a licensed service that can work in a closed (no internet) network environment. It also requires an additional PC to run the SecuManager OS for controlling firewalls. If there is no SecuManager server working in your network before, you could disable the function to stop the error log from…

Hi @mat17 We apologize for the confusion. We will add the fixes we found to the forum release (5.35WK06), since the latest FCS version has been released. We will also add these fixes to the next formal release version in the future. We have addressed this issue and fixed in 5.35WK06 firmware. You could have a check after…

Hi @mat17 You may refer to this website. It looks port forwarding rules is required.

Hi @Agor76 The reason for the issue is that some AP profile settings were lost during the application to the firewall. However, this issue has been fixed in the 5.35WK06 firmware. You can upgrade the firmware on your device and reapply the converted configuration again.