Zyxel_Stanley  Zyxel Employee

You can go to MAINTENANCE > File Manager > Firmware Management and select "Standby" partition first and click "Reboot" button to switch boots up partition.

Hi @yves3550 Which firmware version is working on your SCR50? The latest version is 1.00 patch 2 firmware. You may have a try the latest version and check if it helps in your case.

Hi @baba We have released ZLD5.36 Patch 2 firmware. This update primarily focuses on addressing vulnerabilities and resolving issues related to VPN connections and network interruptions.

Hi @FMGregor To further investigate this issue, would it be possible for you to provide me with a private message containing the HTTPS access session? This will allow me to directly look into the matter.

May I know the current firmware version running on your firewall? If you're experiencing issues, it might be worth trying the latest firmware version to see if it resolves your problem.

Hi @Tibasoft @DavidDeLaet I recommend following the steps for upgrading firmware after switching to the other partition.

Hi @baudetd Please have a try rename your config file as others(without space)

Hi @gmann ZLD4.73 & 5.36 Patch 2 Firmware has been officially released. This new version also includes a fix for the identical issue.

ZLD4.73 & 5.36 Patch 2 Firmware has been officially released. This new version also includes a fix for the identical issue.

Hi @baudetd ZLD5.36 Patch 2 Firmware has released. This update includes fixes for vulnerabilities, ensuring enhanced protection for your device against potential security risks.

Hi @CvzSistemi I recommend taking a backup of your configuration. Additionally, try rebooting your device to standby partition. Afterward, you can proceed with upgrading your device to the ZLD 4.73 Patch 2 firmware.

Hi @DGTinfo I recommend taking a backup of your configuration. Additionally, try rebooting your device using the #1 partition (or enter following CLI command before rebooting device): > set firmware boot number 1Afterward, you can proceed with upgrading your device to the ZLD 5.36 Patch 2 firmware.

Hi @Tiba ZLD 5.36 Patch 2 has been officially released. This new version also includes a fix for the identical issue.

USG20-VPN and USG20W-VPN have been renamed to FLEX50 and FLEX50W respectively.

Hi @nevoobrazimo @MIW USG20-VPN and USG20W-VPN have been renamed to FLEX50 and FLEX50W respectively.