dkyeager  Ally Member

What model and firmware version are you using?

A Wi-Fi 6E product has been promised for over a year, same with a USG Flex 1000, along with a XS1930-F (even show in documentation). Any real hope, or are these items just twisting in the wind, perhaps as prototypes, whose product design team has left a long time ago or moved on to other projects?

Can verify that this fix was included in latest production release.

You choose the time period, so there is a period of hesitancy before it switches over initially, and then a stall also of your choosing before it switches back. This way you can make certain that it should be stable. Intermittent yet constant issues may require manual intervention until resolved (depending on you types of…

APs using POE are easier to place and manage. No outlet needs to be nearby and you can turn off the power through your POE switch if needed (shutdown is always better if possible). Long runs easily possible with better cable. Almost no voltage drops with CAT 8 22 AWG, Cat 6A also very good. You could also use a POE power…

All 8 APs are properly shown in the USG Flex 500 AP Management List (most are doing two LAG hops). Thank you very much Zyxel_Chris for your help and the patched firmware. Please close any tickets you have on this.

If you have a LAG, especially on a XS1930, see this post: https://community.zyxel.com/en/discussion/11768/adding-lags-kills-ap-management They likely still function, just not manageable. Turning off POE power for 20 seconds and bring power back on should bring them back to your AP List.

Zyxel has sent a XS1930 patch which appears to be working after 24 hours with a WAX650s. Now testing with a WAX510D and a WAX610D, then will test with 2 LAGs in series and remaining APs and XS1930s.

Update: Zyxel able to replicate issue. Current theory is this is a XS3800-28 issue, but until analysis is complete this is subject to change.

Update: 5.10 update on the USG Flex 500 did not solve issue either. 4 APs on LAGs dropped from AP Management withing a few hours. 4 APs without LAG off various XS1930-12HP switches doing fine. Tech data has yield no likely suspects at this time. Zyxel requests have moved to packet capture at key points which I will be…

We currently do not have a LAG on the USG Flex 500 (but plan to do so once this current issue is resolved). Otherwise the diagram is correct for all of our XS1930-12HPs (some have more than one AP). plus a few other Zyxel switches. I will message the other information to you. Thanks for your help.

6.25 update for the APs did not solve the issue. 3 out of 4 using LAG have fallen off AP Management. The 5.10 update for the USG Flex 500 will be put on the production USG Flex 500 on Sunday, assuming test unit continues to perform well.

The low density of the XS1930 switches requires more of them. The risk of creating and accidental link loop is increased. We do have about 10 Vlans, thus using MSTP might be possible. Going dynamic also possible with LACP on the LAGS rather than static, although that was discouraged in the manuals for performance reasons.…

I have purchased 8 over the two years. A month or two delivery is a constant issue for the WAX610Ds (4x4). The older WAX510D (2x2) and the WAX650S (4x4 with smart antenna) are in stock. The XS1930-12HP and the XS1930-10 also seem to be back-ordered for about a month. Have tried several vendors with mixed success.

After I left the above reply I noticed a new update for the USG Flex 500 with a note on "[AP Controller] 1. [ENHANCEMENT] Supported AP image upgrade to 6.20p0c0." and wonder if this might address my issue. I did start the trial mentioned above just to get rid of that variable.