ikubuf  Ally Member

If they are not using the same technology, pairing may not be possible. To resolve this, you can pair the same model on the same power extender. After pairing, you can place them on the same circuit

If you have a firewall in place, you can change the NBG6515 to bridge mode.

The time required depends on the size of the data in your volume. Typically, the easiest way to proceed with expansion is to back up the data, format the disk, and rebuild RAID 5. This process is simpler if you don't have much data in the volume. However, if there is a large amount of data, the RAID 5 rebuild might take…

A while ago, I encountered similar cases. it resolved by using another browser, you could try using a different browser to perform the backup again, and make sure not to enter any passwords during the process.

The repair function is designed to fix issues when a disk becomes degraded for reason. If both disks are healthy according to SMART, you could try pairing the volume. Or maybe you can refer to the article to double check the health of the disk…

You can go to Control Panel > Privilege and Sharing >Shared Folders and see if the directory has been disable there.

Does it mean you not able to login web GUI or what message does it show on the browser?

tar zxvf the download Linux package. after unpacking, you can find the install.sh script to start the installation. It support old kernel Linux Kernel v3.8 ~4.15, be ware the latest linux kernal will not work.

How do you change the IP address? Set static IP for the device or set MAC binding on the modem/router above?

As I found in the thread of this article. you can try with the set up of this topology and then recheck it. Or you may reset all devices and change their position and also devices and re set up again.

I can downgrade the firmware from the cloud server, if you're still suffering the firmwar cannot upgrade from cloud server, you can download filezilla and try to access ftp2.zyxel.com to get the firmware from the FTP server directly.

which model do you use??

If both devices are in the same pack. As I remember the PLA5456 does not need to pair to the other device after reset, they'll pair to each other.

It seems that you are attempting to use a blocked device to unblock other devices on the Multy app. To resolve this, I suggest using a different mobile device to log in to your Multy account and unblock your phone.

To copy a file, it is recommended to first back up the file to your laptop or any other storage location where you can safely store your data. Afterward, create a new volume and transfer the data to the disk.