Zyxel_Can  Zyxel Employee

@Hi padavjer, In our lab, we created environment for USG110 with latest version. Can you try to create L2TP VPN setting with Quick Setup and try to connect again? For that, in Expert mode click “Quick Setup” on the left hand side of the GUI. Choose Remote Access VPN Setup > L2TP over IPSec Client(iOS, Windows, Android)…

Hi @ Laatumikro, Unfortunately USG60 can’t join to Windows Server 2016 and Windows Server 2019’s AD. Currently on ATP and USG FLEX series can join Windows Server 2016 and Windows Server 2019’s AD. Please consider to replace your device with USG FLEX/ATP device. Best regards.

Hi @Allynmey, Can you please share some information with us; 1- Did that issue occur in ZyWALL SecuExtender or ZyWALL IPSec VPN Client software? 2- Can you please share screenshot for this issue? 3- Did you try to uninstall(with Windows built-in software uninstaller) the software and install again? 4- Did you try to use…

Hi @MPOster, Can you please share some information with us; 1- What's the name of the device and firmware version? 2- Does it always slows down the web page opening when SSL Inspection is enabled? 3- Do you use default certificate for SSL inspection or you created new certificate for SSL inspection? 4- Can you please use…

Hi @Luca7530, Currently we don’t support this feature. What's your purpose with using HTTPS Transparent proxy? If it's only for monitoring purposes, you can consider to using SecuReporter if you want monitoring clients’ web traffic. Best regards.

Hi @Nicolas_F, Can you please share a piece of information with us; 1- What’s the model name of the device and what’s the firmware version? For IPSec VPN, we can assign DNS Server for IPSec clients. For that please find the following menu for specifying DNS Server for IPSec clients; Configuration > VPN > IPSec VPN > VPN…

Hi @Jaspal, 1- For VLAN BWM, please configure as following; 2- For your second question, please specify Maximum kbps under Guaranteed Bandwidth menu as following; Best regards.

Hi @dorba, I created lab environment here for VPN2S PPTP connection. I can access to VPN2S’s LAN devices. Can you please share some information with us; 1- Did you try to modify VPN2S’s LAN subnet to different subnet and PPTP VPN’s Access LAN Group to different subnet? (e.g. 192.168.33.0/24) 2- Did you try to disable LAN…

Hi @Almanetworks, Did you check Monitor > Logs menu? For that you can check the Monitor > Log > View Log menu. Please choose SSL VPN as category. In this case, I used to connect with user1, then I deleted user1 from Users. But we can still see the logs for deleted users. If the log was already cleared, you will need a sys…

Hi @KMP, Can you please share some information with us; 1- We have checked that your ZyWALL 310 is currently running v4.33 . Can you update it's firmware to 4.62 using the following link; ZYWALL 310 to V4.62(AAAB.0) https://portal.myzyxel.com/my/firmwares 2- After upgrading firmware and linking the service, if you are…

Hi @MikeForshock, The first connection issue occurs because clients send their own capable algorithm to gateway, but when it's not compatible with gateway's settings it can't build up the tunnel. So we can't have control on the clients. We recommend you to create L2TP connection for that. For your second question, can you…

Hi @danyedinak, Thank you for your feedback. For first issue, please refer to CLI guide. It's normal behavior. That commands need to execute in the sub-command mode. For the typo error, we will fix this in the upcoming releases. Please kindly wait for upcoming releases. Best regards

Hi @shortl, In that case you will need 2 NAT settings; 1- NAT 1 : [In USG FLEX 100] from wan_IP:Port 4712 to : 172.20.0.X (NXC's IP Address):4712 2- NAT 2 : [In NXC2500] from 172.20.0.X (NXC's IP Address):4712 to 192.168.1.101:4712 Best regards.

Hi @Max_Tor, Can you please configure as following; 1- Change WAN and LAN IPs; 2 - Configure NAT; 3- Allow from WAN to Clients (Configuration > Security Policy > Policy Control) 4- Configure SSL VPN Settings; Best regards.

Hi @virtuOS, Unfortunately your ZyWALL USG 20 is not compatible for L2TP Behind NAT. Please consider to replace your device with new model. (e.g. USG FLEX 100) Best regards.