Zyxel_Can  Zyxel Employee

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Zyxel_Can
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  • Hi @NY1789, 

 Aurora
device’s cloud service will be discontinued after 31th of December 2021. From that day on, Aurora cameras will no longer function. 

For more detailed information
please kindly contact with Zyxel’s local representative in your country.
  • Hi @SAS, 

We are working on the issue. 

We will update the release Zyxel Drive's iOS application's schedule when it's confirmed.
  • Hi @Asgatlat, 

Thank you for your feedback. 

The upcoming firmware release will also
include FragAttacks hotfix. 

The content of Zyxel Security Advisory
for FragAttacks updated accordingly. 

 

Please kindly wait for upcoming
firmware.
  • Hi All, 
Due to implementing security enhancements for iOS's Zyxel Drive application,
the release date will be postponed. 
Sorry for inconvenience and thank you for your patience. We will update you the new schedule once it’s confirmed.
  • Hi @Asgatlat, 

 

Due to implementing security
enhancements for Armor G1’s upcoming firmware, the release date will be
postponed to end of October. 

Sorry for inconvenience and thank you
for your patience. 

 

Please
kindly wait for official announcement.
  • Hi @ArtStrik3, What do you mean by same problem? Please describe the symptom in more details and provide topology drawing to me by private message.
  • Hi @emau74, This
issue doesn’t exist on Android version. So currently we don’t have plan for updating
Android’s Zyxel Drive application.
  • Hi @Farahot, 

Thank you for your feedback. 

Generally speaking, Multy network’s wireless backhaul shouldn’t
influence by heavy rain. Probably in your environment DFS events occurs often. 

 

If you want to prevent DFS event effects please find following
KB article as reference to…
  • Hi @lovideo, 

 

Thank
you for your feedback. 

Currently
we don’t have any plan for ownCloud packages of NAS series.
  • Hi @HaPeKa, 
If you want to enable SSH please execute this command over the RS-232 console
terminal: 
 
If you want to enable HTTP and HTTPS servers please execute these commands over
the RS-232 console terminal: How did you disable the remote access to the WebGUI from the internet? If you disabled port…
  • Hi @Farahot, 

 

In current design Multy changes wireless channel automatically. 

 

Please
send us feedback using your smartphone’s Multy app. Note: When you send feedback please: 

1- Describe the symptom in
details. 

2- Send your current network…
  • Hi
@Raymond, 
In order to clarify the issue please share some information with us: 
1- Please share your USG FLEX500's startup-config.conf file with me by private
message. 
2- Please execute following commands when it's in idle state and when your USG
FLEX500's CPU is high share the command output…
  • Hi @Rw5373, 

This symptom will be fixed in the iOS’s next Zyxel Drive
application update. 

Please kindly wait for the next version. It will be ready by the
end of August.
  • Hi @chr_sergey, 

 

Here is a scenario for reference setup : 

 

1- 
Configure
switch’s ports as fixed and Tagged: 2-Create VLAN17 in your
USG FLEX 200 (Configuration > Interface > VLAN > Add) 3- Create security profile
(Configuration > Object > AP Profile > SSID > Security…
  • Hi @alexey, 

Can you share some information with us: 

 

1- 
Please
provide your topology with IP addresses and subnets that related to the sites
with the problem. 

2- 
Please
provide IPSec and IKE related logs both for USG1100 and USG1000 to me by private…
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