Security License

Glassman Posts: 1

October 2021 edited August 2022 in Service & License

I have registered and linked a new bundle license to our USG40W. Does it take some time for the license 'days left' to update as it is not showing the new license period now.

thanks.

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  Zyxel_Can Posts: 342  Zyxel Employee

  

  October 2021

  Hi @Glassman,
  
  Please login to myZyxel.com and check the licenses under My Devices > MAC Address of your Device > Linked Services menu.
  
  Once your current license expired, the new license will be activated and will start to operate as 366/366 days.
  Then, the new license will update the license's remaining days.
  
  If that doesn't solve your issue, please kindly share the Serial Number and MAC address of your device, also license key, purchase order and invoice ID of the payment with me by private message.
  

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