Zyxel_Cooldia  Zyxel Employee

Hi @Balazs,It does not support application object in BWM, thanks for valuable suggestion. =) The feature is confirmed in our roadmap, but the schedule is Q1/2021.

Hi @Johnny_A Welcome to Zyxel community ? I will sent the firmware via private message.

Hi @alexey I will contact with you via private message to check if it is same as before that related to CC packets lost in ISP routing.

Hi @alexey The loading could be on processing packets, i will contact you via private message to check for more detail.

Hi @alexey, It works fine as now after we added another policy to block abnormal traffic coming up to USG interface.Also, we found out that, the connectivity check packet lost in ISP routing. You may check with ISP about it. A send connectivity check packet to B, B receiver the packet, and did reply. However, A got no…

Hi @PeterUK,It can be solved by adding policy route. We will evaluate and enhance it to avoid local out traffic being affected by wan trunk.

Hi @PeterUK, Thanks for the issue report. We have identified it is an issue. We will add this bug fixed in coming firmware release.

Hi @USG_User,The device will sync to cloud to check license status and download the UTM related signature every day. This could be because the device is currently syncing to cloud. As for content filter cpu usage, it need to check on live site, I will contact you via private message.

Hi @ChristianG, @USG_User, Thanks for the suggestion. We will take your opinion into consideration. :)

Hi @helpdesk_unified,Welcome to Zyxel community. :) You can go to security policy and untick related UTM profile, or just disable policy control temporarily for troubleshooting. 1) Disable Policy Control at “CONFIGURATION > Security Policy > Policy control”. or2) Untick UTM profile on security policy. It also can…

Hi @kaika313,That’s weird. Are you sure the wan IP of USG is valid public IP given by ISP?If you ping to USG Interface WAN IP from Internet, can you see the icmp packets on USG wan interface ? CLI for packet capture:outer> packet-trace interface wanx extension-filter icmp

Hi @PLOTEC, Welcome to Zyxel Community. :) For APP patrol blocked Tor, the SSL inspection function is required. This feature is supported on USG110 and above series (USG110, USG210, USG310, USG1100, USG1900) and ATP series models(ATP200, ATP500, ATP800)

Hi @Ziba,Welcome to Zyxel Community. :) You can follow the link below to get it back. https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password#latest

Hi @USG_User, The main loading is mainly on content filter. In this case, the loading on CPU is within the acceptable range for now. It’s manageable on USG110. You can keep monitor it once the content filter usage is up to around 60~80, just let us know.

Hi @follet, It could be blocked because of mismatch physical interface. If so, i would suggest set up manually from beginning.