Zyxel_Eric  Zyxel Employee

Dear @tomasstrandberg75, Please refer to below FAQ link for AiShiled. https://homeforum.zyxel.com/discussion/1327/does-aishield-service-offer-a-free-trial/p1?new=1 Please give it a try, it will provide the extra protection for your devices, and you can also monitor your daily network usage.…

Hi @paulbutcher, Please click "Send Feedback" on Multy App, and we will analyze the log file. Thank you.

Dear All, We had a glitch on Cloud Server at 8/31, we have fixed it. Please reopen the App, it should work now. Best Regards, Eric

Hi Sir, The parental control feature on Multy App will move to AiShield when the user signs the AiShield license, and the user will not be able to manage the end devices on Multy App. The profile in the parental control will still store in the Multy App, and you will need to create a new profile on AiShield. The Parental…

@wade Release Noteelease Note上，Known issue的部分為Design Limitation，因此無法去做修正，請您見諒。 至於Release Note的版號與實際Win7下載後的版號不相同部分，我們會在下一版韌體一併修正。 謝謝

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Multy series don't support outdoor environment. However, there are few options for outdoor mesh AP. WAC6552D-S, WAC6553D-E. https://www.zyxel.com/products_services/802-11ac-Dual-Radio-Unified-Pro-Outdoor-Access-Point-WAC6550-Series/overview Both of them need to use PoE to provide the power, please read all the spec of this…

@cjp You can find the answer in this discussion. https://homeforum.zyxel.com/discussion/1411/will-multi-handle-6-nodes You can also add a Multy Mini in Multy X System. Multy Mini only can expand Multy X WiFi system for additional WiFi coverage. And it must be the last one node in Multy X WiFi System.…

Hi @gedas3 , We received your feedback, we will contact you directly via Email.

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