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How do I check if the syslog is being sent from the USG Flex H firewall using the CLI?
Question: How do I check if the syslog is being sent from the USG Flex H firewall using the CLI? Answer : The user can use the CLI to verify if the syslog is being sent from the firewall properly as a useful debugging method. For instance, if the user sets up the syslog server on the ge3 interface's LAN network with port…
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How do I configure USG Flex H firewall to send logs to a Syslog server?
Question: How do I configure USG Flex H firewall to send logs to a Syslog server? Answer : Please navigate to the GUI path Log & Report > Log Settings > Remote Server 1, and select the Log Categories you want to enable. Activate the Syslog feature, select the log format, set the Syslog server address, server port, and log…
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Does the Web Console support the "Edit Running Config" feature on the USG Flex H model?
Question : Does the Web Console support the "Edit Running Config" feature on the USG Flex H model? Answer : Yes, it does. Regarding this FAQ : How to operate the Web Console function on the USG Flex H model? The user can execute CLI commands in the Web Console and exit the current running configuration through it. For…
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How to operate the Web Console function on the USG Flex H model?
Question : How to operate the Web Console function on the USG Flex H model? Answer : Starting from firmware version V1.30, the USG Flex H model supports the Web Console feature in the Web GUI. Users can click the Web Console icon to open the Web Console page and operate it, as shown below: The user can execute CLI commands…
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How to Resolve PoE Issues on USG FLEX 500H
Question: Why is my USG FLEX 500H not providing power to PoE devices Answer: If your USG FLEX 500H is experiencing issues with PoE after a firmware update, follow these steps: * Ensure that you have performed a cold reboot by unplugging and replugging the power cord. A cold reboot is different from a simple software reboot…
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Why does the error message 'err: firmware incompatible' appear when updating the firmware?
Question : Why does the error message 'err: firmware incompatible' appear when updating the firmware? Answer : The possible reason is that the user uploaded the wrong firmware bin file. Please ensure the firmware bin file to be updated is correct.
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How to change HTTP port by CLI on H series
Question: How to change HTTP port by CLI on H series? Answer usgflex200hp> edit running usgflex200hp running config# vrf main http-server server port 8000 usgflex200hp running config# commit
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How to change HTTPS port by CLI on H series?
Question: How to change HTTPS port by CLI on H series? Answer: usgflex200hp> edit running usgflex200hp running config# vrf main http-server secure-server port 4434 usgflex200hp running config# commit
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Why is my USG FLEX H upgraded from the latest date firmware to the official version automatically?
Question: My USG FLEX H is upgraded to the latest date firmware because of some bug fixes. Why is it upgraded to the official version again automatically? Answer: Once your USG FLEX H registered on Nebula, it also follows the upgrade schedule in Firmware management. If you want to keep USG FLEX H running with the date…
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How can I unmount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I unmount the USB storage from the USG Flex H models? to check on how to unmount the USB storage through the Web-GUI. This article will guide the user on how to unmount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage unmount" to…
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How can I mount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I mount the USB storage on the USG Flex H models after unmounting it? to check on how to mount the USB storage through the Web-GUI. This article will guide the user on how to mount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage…
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How can I mount the USB storage on the USG Flex H models after unmounting it?
Question : The article 'How can I unmount the USB storage from the USG Flex H models?' guides users on how to unmount the USB storage, and this article will guide users on how to mount the USB storage again. Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Connect' to mount the USB…
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How can I unmount the USB storage from the USG Flex H models?
Question : How can I unmount the USB storage from the USG Flex H models? Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Disconnected' to unmount the USB storage, as shown below: Once it is successfully unmounted, using the CLI command 'show usb-storage' will show that the status has…
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How can I check the USB storage using CLI on the USG Flex H models?
Question: How can I check the USB storage using CLI on the USG Flex H models? Answer: The user can use the CLI "show usb-storage" to check the current USB storage information, as shown below:
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How can I check the USB storage from the Dashboard on the USG Flex H models?
Question: How can I check the USB storage from the Dashboard on the USG Flex H models? Answer: The user can navigate to the Dashboard and click on 'Storage' to view the current USB storage information, as shown below:
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How to Disable 2FA on USG FLEX H via Configuration File
Question: I copy a configuration file from one USG FLEX H firewall to another and are locked out due to 2FA settings being copied over. I cannot access the original firewall because it is sent for RMA. How to disable 2FA by modifying the configuration file? Answer: To disable 2FA and regain access to the USG Flex 200HP,…
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How to collect diaginfo on H series by CLI?
Question: Sometime the WebGUI might be unavailable, you have to collect Diaginfo on H series by CLI Answer: 1)Log in by SSH or serial console. 2)Perform the following command h> cmd diagnostics diaginfo collect ac start Check the collect status h> show diagnostics diaginfo collect status
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How to test Nebula status?
Question: How to test Nebula status? Answer: Maintenance > Diagnostics > Network Tool 1)And select "Nebula Status" click Test 2)It disaply all test processing
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How to Check CPU Temperature and Ensure Proper Operating Temperature [USG FLEX H]
Background and Scenario: Monitoring your device's temperature is crucial to prevent overheating issues that could lead to performance problems like freezing or unexpected reboots. Regularly checking the CPU temperature helps ensure your device is operating within a safe temperature range. Answer: For medium or larger…
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If the USG FLEX H is running with the date firmware, where could I download an official firmware?
Question: If the USG FLEX H is running with the date firmware, I cannot upgrade it to the latest official firmware by clicking "Cloud Firmware". Because the official firmware is unavailable on myZyxel.com, I cannot upgrade it by clicking "Local Firmware". Where could I download an official firmware release to successfully…