-
What's the upgrade procedure for USG FLEX H Series
For the initial installation of the USG FLEX H Series firewall, please using the firmware wizard to upgrade to uOS 1.08 Patch 1 firmware first, and then proceed with the upgrade to uOS1.10 firmware. Models: USG FLEX 100H/ 200H/ 200HP/ 500H/ 700H Utilizing the firmware wizard to upgrade firmware to v1.08 Patch1. Utilizing…
-
How to change HTTP port by CLI on H series
Question: How to change HTTP port by CLI on H series? Answer usgflex200hp> edit running usgflex200hp running config# vrf main http-server server port 8000 usgflex200hp running config# commit
-
How to change HTTPS port by CLI on H series?
Question: How to change HTTPS port by CLI on H series? Answer: usgflex200hp> edit running usgflex200hp running config# vrf main http-server secure-server port 4434 usgflex200hp running config# commit
-
Why is my USG FLEX H upgraded from the latest date firmware to the official version automatically?
Question: My USG FLEX H is upgraded to the latest date firmware because of some bug fixes. Why is it upgraded to the official version again automatically? Answer: Once your USG FLEX H registered on Nebula, it also follows the upgrade schedule in Firmware management. If you want to keep USG FLEX H running with the date…
-
How can I unmount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I unmount the USB storage from the USG Flex H models? to check on how to unmount the USB storage through the Web-GUI. This article will guide the user on how to unmount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage unmount" to…
-
How can I mount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I mount the USB storage on the USG Flex H models after unmounting it? to check on how to mount the USB storage through the Web-GUI. This article will guide the user on how to mount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage…
-
How can I mount the USB storage on the USG Flex H models after unmounting it?
Question : The article 'How can I unmount the USB storage from the USG Flex H models?' guides users on how to unmount the USB storage, and this article will guide users on how to mount the USB storage again. Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Connect' to mount the USB…
-
How can I unmount the USB storage from the USG Flex H models?
Question : How can I unmount the USB storage from the USG Flex H models? Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Disconnected' to unmount the USB storage, as shown below: Once it is successfully unmounted, using the CLI command 'show usb-storage' will show that the status has…
-
How can I check the USB storage using CLI on the USG Flex H models?
Question: How can I check the USB storage using CLI on the USG Flex H models? Answer: The user can use the CLI "show usb-storage" to check the current USB storage information, as shown below:
-
How can I check the USB storage from the Dashboard on the USG Flex H models?
Question: How can I check the USB storage from the Dashboard on the USG Flex H models? Answer: The user can navigate to the Dashboard and click on 'Storage' to view the current USB storage information, as shown below:
-
How to Disable 2FA on USG FLEX H via Configuration File
Question: I copy a configuration file from one USG FLEX H firewall to another and are locked out due to 2FA settings being copied over. I cannot access the original firewall because it is sent for RMA. How to disable 2FA by modifying the configuration file? Answer: To disable 2FA and regain access to the USG Flex 200HP,…
-
How to collect diaginfo on H series by CLI?
Question: Sometime the WebGUI might be unavailable, you have to collect Diaginfo on H series by CLI Answer: 1)Log in by SSH or serial console. 2)Perform the following command h> cmd diagnostics diaginfo collect ac start Check the collect status h> show diagnostics diaginfo collect status
-
How to test Nebula status?
Question: How to test Nebula status? Answer: Maintenance > Diagnostics > Network Tool 1)And select "Nebula Status" click Test 2)It disaply all test processing
-
How to Check CPU Temperature and Ensure Proper Operating Temperature [USG FLEX H]
Background and Scenario: Monitoring your device's temperature is crucial to prevent overheating issues that could lead to performance problems like freezing or unexpected reboots. Regularly checking the CPU temperature helps ensure your device is operating within a safe temperature range. Answer: For medium or larger…
-
If the USG FLEX H is running with the date firmware, where could I download an official firmware?
Question: If the USG FLEX H is running with the date firmware, I cannot upgrade it to the latest official firmware by clicking "Cloud Firmware". Because the official firmware is unavailable on myZyxel.com, I cannot upgrade it by clicking "Local Firmware". Where could I download an official firmware release to successfully…
-
How to collect diag-info from web GUI for USG FLEX H series?
Please navigate to Menu > Maintenance > Diagnostics > Diagnostics > Diagnostics Collect Status to click the "Collect Now" button to collect. Once the diag-info is collected, you will find the file in DIagnostic Files. Please select and download it.
-
Can I move the order of Security Policy by CLI on FLEX H series?
Question: Can I move the order of Security Policy by CLI on FLEX H series? Answer: The order of Security Policy can't move by CLI, you have to move by GUI
-
Can I rename Security Policy on FLEX H series ?
Question: Can I rename Security Policy on FLEX H series ? Answer: The name of Security Policy can't change, you have to remvoe and add again.
-
How to Convert Configuration from USG 310 (Legacy USG) to FLEX H Series
Question: How to Convert Configuration from USG 310 (Legacy USG) to FLEX H Series Answer: Currently, there is no plan to create a configuration converter specifically from Legacy USG to FLEX H Series.
-
How to Address Configuration Converter for USG FLEX 700H
How to Address Configuration Converter for USG FLEX 700H Customer Question: Dear support, I saw there are converters for USG 310 to Flex 700, but there is no USG 310 to Flex 700H. When will it be available? Zyxel Response: Dear Paul, Thank you for reaching out with your question regarding the configuration converter.…
-
How to configure USG FLEX H to send configuration file over Email?
Question: How to configure USG FLEX H to send configuration file over Email? Answer: Go to System > Notification and configure Mail Server. Go to Maintenance > Firmware/File Manager > Configuration File. Select the configuration file and click "Email".