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How to activate Nebula professional pack on my mobile router?
To activate the Nebula Pro Pack license, first ensure that each Nebula device within your organization is equipped with a Pro license. Once this requirement is met, you will see an "Upgrade Now" button on the License & Inventory > Overview page. Simply click this button to upgrade your organization. If the "Upgrade Now"…
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How to get the mobile router location from web browser?
The initial mobile router address was judged by your ISP. You can change the device location by get the AP location from web browser. Going to Device > Mobile router > Choose firewall Click Position device > Choose Get my location from web browser > Click Update Click Edit icon Type Address > Click Save The "Move map…
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How to add NR7102 to Nebula control center?
You can't add the NR7102 to the Nebula Control Center because it is not a Nebula-compatible device. To find out which mobile routers can be added to Nebula, please check this guide:
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Why cannot I see my mobile router's WiFi configured through Nebula APP?
Currently, the Nebula APP Wi-Fi configuration does not support mobile router series devices, if you want to configure the mobile router's setting, please navigate to device local web page GUI.
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Am I need to buy Pro Pack for my Nebula mobile router?
Nebula currently provides basic device monitoring management, allowing users to easily monitor their devices remotely through Nebula. The Nebula Pro Pack is tailored for mobile router users with advanced requirements, such as Ethernet LAN device monitoring (Device Heartbeat *Specific model support) and remote configuration…
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What the Nebula Pro Pack features related to mobile router?
Nebula Pro Pack contains such as Client Device Heartbeat (Specific model support), Remote Management mobile router-related features. For detailed comparison for the Nebula Pro/Plus/Base Pack feature related to mobile router series products please refer to the R column of below URL:
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How can I get the End-user license agreement (EULA) documents for my ZYXEL mobile router?
Go to ZYXEL Download Library Search by key in your mobile router's model name (ex. Nebula FWA510) Click the download button to download the firmware package file Unzip the firmware package file, and you'll be able to find the end of file name "-foss".pdf EULA document file.
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Where can I download my ZYXEL mobile router's datasheet information?
Go to ZYXEL Download Library Search by key in your mobile router's model name (ex. Nebula FWA510) Click the download button to download the datasheet information
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Where can I get the latest user's guide information for the Nebula mobile router?
Go to ZYXEL Download Library Search by key in your mobile router model name (ex. Nebula FWA510) Click the download button to download the latest user guide information
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How to modify the mobile router's display location through Nebula APP?
To modify the mobile router's display location through Nebula APP, please follow: Run Nebula APP. Go to Devices » Mobile Router (1/1) Tap your mobile router, and click the Edit button on the right top of the screen Tap the address under the Device Location text, allow Nebula to use your location to update the location…
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How to add mobile router photo to easily identify the device through Nebula APP?
To modify the mobile router's name through Nebula APP, please follow: Run Nebula APP. Go to Devices » Mobile Router (1/1) Tap your mobile router, and click the Edit button on the right top of the screen Click the +Add Photo under Device Photo text to add a photo for adminitrator easily identify the device
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Why my mobile router's LAN clients not display in Nebula APP Clients tab?
Currently, Nebula APP does not support display Ethernet wired clients connected to mobile router's LAN port in Nebula APP Clients tab.
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Why my mobile router's wireless clients not display in Nebula APP Clients tab?
Currently, Nebula APP does not support display mobile router wireless clients in Nebula APP Clients tab.
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How to monitor Mobile Router’s status on Nebula via API?
The Nebula API currently provides org-wide or site-wide information on device status for mobile router. This includes the online/offline status of devices. Once you have applied for and obtained the API Key which for your Nebula account, you can get device status information through the following methods. You can check…
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What information does the Nebula API provide for mobile routers?
Currently, the Nebula API focusing on the online/offline status for Zyxel mobile routers. The Nebula API currently provides org-wide or site-wide information on device status. This includes the online/offline status of devices.
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How to fix the Cellular Band to 4G on my Nebula Mobile Router?
Please access the device's local GUI login and navigate to "Sidebar >> Network Setting >> Broadband >> Cellular Band". In the settings, switch the access technology to '4G' and click Apply.
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Why I cannot login to the mobile router by using it's password on the sticker?
If your device is being registered to Nebula Cloud, when you're trying to login into the local web page of your mobile router, you may encounter the incorrect password login error issue. This is because when the mobile router is registered to Nebula, the admin password will be overwritten with the password recorded at…
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Why does my mobile router not broadcast the Wi-Fi I configured on Nebula?
The mobile router does not broadcast the Wi-fi configured on the page Nebula » Configure » Access points » SSID settings due to the Wi-Fi settings page only for Access Points & Security Router 2 product lines' devices, if you want to change the mobile router's Wi-Fi configuration, please modify it from the device's local…
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How to remotely configure my mobile router local configuration from Nebula?
Currently, Nebula only supports configuring the basic settings for mobile router series devices on the Nebula platform page: Schedule Reboot, IP passthrough mode … etc. However, Nebula offers the Remote Configurator feature to configure the device remotely. *The Remote Configurator feature is Nebula Pro Pack feature,…
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Why my outdoor mobile router Wi-Fi disappears/disable unexpectedly?
If you encounter the outdoor mobile router Wi-Fi SSID disappearing,disabled, there's no need to worry since it's a device-expected behavior that the Wi-Fi feature will be disabled after 30 minutes, which is designed for security reasons. If you need the WiFi again, connect via ethernet and access the web GUI to enable it.