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How to Configure Bridge Mode on Zyxel Mobile Router?
Bridge mode, referred to as IP Passthrough in Zyxel mobile routers, allows your router to pass its public IP address directly to a connected device—typically a firewall, VPN gateway, or another router. This is useful when you want the connected device to handle all routing functions while the mobile router acts purely as a…
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Why don’t clients connected to a Mobile Router appear in the Nebula client list?
Currently, the Nebula platform does not support displaying clients connected to mobile routers in the client list. The client list in Nebula includes devices connected to the following supported product types: Access Points Switches Firewalls Security Routers If you need to view clients connected to a mobile router managed…
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How can I configure the Mobile Router via Nebula?
Currently, the primary method for configuring a Nebula Mobile Router is through its local web interface. To access this, open a web browser and enter the IP address of your mobile router. Here are some additional points to consider: SSID Configuration: The WiFi SSID settings feature on the Nebula platform is designed for…
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Why can't found the VPN passthrough function in LTE3301-PLUS management web page?
The LTE3301-PLUS supports VPN passthrough (PPTP, IPSec, and L2TP passthrough). VPN passthrough is enabled by default on the LTE3301-PLUS, so there is no VPN passthrough option available in the web management page.
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Does LTE3301-PLUS support VPN passthrough?
Yes, the LTE3301-PLUS supports VPN passthrough (PPTP, IPSec, and L2TP passthrough). VPN passthrough is enabled by default on the LTE3301-PLUS, so there is no VPN passthrough option available in the web management page.
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How to Set Up Mobile Router Offline Notifications?
In Nebula cloud management, administrators can receive notifications when managed mobile router goes offline and meets the specified notification conditions by configuring the notification alert. To configure the notification settings: Go to Nebula > Configure > Alert settings Configure the Recipient and System alerts…
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Does mobile router(5G product) support mmWave?
No, Zyxel's 5G products(mobile router) do not support mmWave. Nebula LTE3301-PLUS Nebula LTE7461-M602 (Only available in the US region) Nebula NR5101 Nebula NR7101 FWA505 FWA510 FWA710
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Which Mobile Router Models Can Be Managed by Nebula?
Nebula currently supports the following mobile router models for management: Nebula LTE3301-PLUS Nebula LTE7461-M602 (Only available in the US region) Nebula NR5101 Nebula NR7101 FWA505 FWA510 FWA710 Important Notice: If you own an LTE3301-PLUS, LTE7461-M602, NR5101, or NR7101, please be aware that both Nebula and…
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What does "SINR" mean on Service Infomation?
On the mobile router System Monitor > Cellular WAN Status page, this displays the Signal Interference plus Noise Ratio (SINR) in dB, which is another measure of signal quality. The SINR is used by the User Equipment (UE) to calculate the Channel Quality Indicator (CQI) that it reports to the network. A negative SINR value…
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What does "RSRQ" mean on Service Infomation?
RSRQ stands for Reference Signal Receive Quality, which is the ratio of the Reference Signal Receive Power (RSRP) to the E-UTRA carrier RSSI (Received Signal Strength Indicator). It measures the quality of the received reference signal from the connected LTE cell. RSRQ values help you assess the quality of the cellular…
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What does "RSRP" mean on Service infomation?
RSRP stands for Reference Signal Receive Power, which measures the average received power of all Resource Elements (RE) carrying cell-specific Reference Signals (RS) within a specified bandwidth. On the mobile router System Monitor > Cellular WAN Status page, the RSRP value is displayed in dBm and indicates the received…
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Why does My Nebula mobile router not recognize every SIM card?
Please follow these steps: Restart the device with different SIM cards to check if the issue persists. Ensure the SIM card is inserted into the device before turning it on. Insert the Micro-SIM card with the chip facing down and the beveled corner at the top left. Check the mobile information on the device's interface. The…
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Why can't FWA505 router connect to Nebula Cloud?
Zyxel devices currently only support the IPv4 protocol for Nebula management. This means the FWA505 relies on IPv4 for its management traffic. However, if your ISP provides an IPv6-only network via the SIM card, this could prevent the FWA505 from connecting to Nebula.
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What Steps Should I Follow to Improve 5G Signal Reception for FWA505?
To improve your 5G signal reception, follow these steps: Move your router closer to a window or open space to reduce interference from walls and obstacles. Consider using external antennas to enhance signal reception. The Zyxel device has two TS9 connectors for this purpose. For further details on selecting appropriate…
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Why is My 4G Connection More Stable Than My 5G Connection?
A more stable 4G connection indicates that your current 5G connection may be less reliable due to distance from the base station or physical obstructions impacting signal strength and stability. For better performance, ensure the Signal-to-Interference-plus-Noise Ratio (SINR) is above 10 dB, as lower values can lead to…
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Why does my mobile router switch to 4G backup mode?
The WAN Backup feature on the Zyxel router is designed to ensure continuous network connectivity. When the wired connection is unavailable, the router switches to an alternative network. It uses a configured IP address to check Internet accessibility at specified intervals to determine the connection status. To resolve…
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Why is the Wi-Fi not working in Passthrough mode on the FWA510?
In IP Passthrough mode on the FWA510, all internet traffic is directed to the first LAN device you connect to it. This means that only the LAN device receives the internet IP, bypassing the Network Address Translation (NAT). Given this setup, Wi-Fi connectivity does not work in Passthrough mode because the Wi-Fi devices do…
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How can I configure WiFi Settings for a Mobile Router on Nebula?
Currently, Nebula does not support direct WiFi configuration for mobile routers. While this may be inconvenient, there are still ways to manage WiFi settings for your devices. For now, you can manage the WiFi settings of your Mobile Router, such as the FWA505 model, via its local web GUI. To access the local web GUI:…
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How to Extend WiFi Coverage with FWA510?
The FWA510 does not support mesh mode. However, you can improve WiFi coverage by connecting additional access points (APs) to the LAN port of the FWA510. This setup enhances wireless coverage in your area without requiring multiple mobile SIM cards. Steps to Extend WiFi Signal: Obtain a compatible AP, such as the WAX610D,…
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What is IP Passthrough and how does it work on mobile router?
IP Passthrough allows a LAN computer on the local network of the Zyxel device to access web services using the public IP address. When IP Passthrough is configured, all traffic is forwarded directly to the LAN computer, bypassing the Network Address Translation (NAT) process. This means that the LAN computer will use the…