-
Why is my configured Static Route not taking effect when a Policy Route is also present?
Question: Why is my configured Static Route not taking effect when a Policy Route is also present? Answer: Based on the Packet Flow Explorer routing hierarchy, a Policy Route has a higher evaluation priority than a Static Route. If a Policy Route's matching criteria (such as source subnet or incoming interface) overlap…
-
Why is the "Schedule Reboot" option greyed out or unavailable in my settings?
Question: Why is the "Schedule Reboot" option greyed out or unavailable in my settings? Answer: The Schedule Reboot and Auto Firmware Upgrade features are mutually exclusive. If you have Auto Update enabled under Firmware Management, the schedule reboot option will be locked. You must disable the automatic firmware updates…
-
Where do I go in the web interface to configure a scheduled reboot?
Question: Where do I go in the web interface to configure a scheduled reboot? Answer: You can configure this setting by navigating to MAINTENANCE > Shutdown/Reboot in the device GUI. From there, check the Schedule Reboot option and specify your preferred frequency (Daily, Weekly, or Monthly) and time.
-
Why is it recommended to select "Allow the Following Multicast Addresses" instead of allowing all IP
Question: Why is it recommended to select "Allow the Following Multicast Addresses" instead of allowing all addresses? Answer: Without proper management and control, multicast traffic can impose an unnecessary load on the network, potentially degrading overall performance and user experience. By creating an address object…
-
How do I distinguish between the "Upstream" and "Downstream" interfaces for IGMP configuration?
Question: How do I distinguish between the "Upstream" and "Downstream" interfaces when configuring an IGMP Proxy? Answer: Upstream Interface: This should be set to the interface connected to the multicast server or source (Streamers). Downstream Interface: This should be set to the interface connected to the multicast…
-
What is "Configuration Backup Rotation" and what are its benefits in firewall?
Question: What is "Configuration Backup Rotation" and what are its benefits? Answer: This feature automatically retains the most recent configuration files while removing the oldest ones. It enables efficient storage management and reduces manual maintenance efforts. Ultimately, it ensures that network administrators can…
-
What happens if the backup storage size or maximum file limit is reached?
Question: What happens if the backup storage size or maximum file limit is reached? Answer: A: If either limit is reached, no new backup files will be generated, and the backup rotation mechanism will not remove old files. Instead, an error will be logged in the Event Log under the System category: If the size limit is…
-
What are the default system limits for total backup configuration files and storage capacity?
Question: What are the default system limits for total backup files and storage capacity? Answer: By default, the system allows a maximum of 65 backup files, with a strict total size limit of 200 MB for all configuration files combined
-
Why is MAC information not being displayed in the SecuReporter traffic logs?
Question: Why is MAC information not being displayed in the SecuReporter traffic logs? Answer: Log in to the Command Line Interface (CLI) of your USG FLEX device. Run the following command to enable sending hostname-to-MAC information back to SecuReporter: vrf main secureporter traffic-log client-info enabled true Save the…
-
How can I check the built-in system service ports?
Question: How can I check the built-in system service ports? Answer: You can verify the built-in system service ports on the device by running the following command in the CLI: show gui system service port
-
How to change my Password ?
Question: How to Change my Password ? Answer: 1)Log in your Firewall by Web GUI 2)Navigate to "User & Authentication" > "User/Group" > "User", Click the user which you want to change password.
-
How to Change my router name ?
Question: How to Change my router name ? Answer: 1)Log in your Firewall by Web GUI 2)Navigate to "System" > "Settings", change the Host Name
-
Is there any way to pause the HA failover count?
Question: Is there any way to pause the HA failover count? Answer: We can pause the HA failover count by using the CLI command cmd device-ha failover pause-count disable.
-
How do I check if coredump files have been generated on the firewall?
Question: How do I check if coredump files have been generated on the firewall? Answer: We can check whether the firewall has generated any coredump files by using the CLI command show dir coredump.
-
How to know how many accounts are logged in to the firewall at this moment?
Question: How do I know how many accounts are logged in to the firewall at this moment? Answer: We can check the logged-in users by using the CLI command show users.
-
How to check the device running and standby partition firmware versions?
Question: How do I check the device running and standby partition firmware versions? Answer: We can check the firmware versions by using the CLI command show version.
-
How to show the external USB storage information?
Question: How do I show the external USB storage information? Answer: We can check the external USB storage information by using the CLI command show usb-storage.
-
How to check the system uptime?
Question: How do I know the system uptime? Answer: We can check the system uptime by using the CLI command show system uptime.
-
How to view all the standby partition configuration files using the CLI?
Question: How do I view all the standby partition configuration files using the CLI? Answer: You can check the standby partition configuration files using the following CLI command: show dir config-file-standby
-
How to check the firewall dashboard's brief information?
Question: How do I check the firewall dashboard's brief information? Answer: You can check the firewall dashboard's brief information using the following CLI command: show gui dashboard system information