BSharp

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Issue happened again today after 2 weeks of it being fine. @Zyxel_Joslyn I've DM'd you the diagnostics.

in ATP500 & WAC Points Dropping - reason 2 may be the cause? Comment by BSharp February 2020
Thanks for the reply. We've been okay for the past 2 days, good news but not good for troubleshooting. Will post up as soon as the issue happens again.

in ATP500 & WAC Points Dropping - reason 2 may be the cause? Comment by BSharp January 2020
Hi @Zyxel_Joslyn The issue returned for us yesterday and again this morning so looks like our original fix did not work. When the issue was happening, devices could not obtain an IP address and there was no events in the logs to say that the router had attempted to give out an IP. On the "station info" page we had 0.0.0.0…

in ATP500 & WAC Points Dropping - reason 2 may be the cause? Comment by BSharp January 2020
Hi All, Looks as though this could have been a switch issue as we had a port vid tagged incorrectly. Changed this and the issue didn't happen yesterday. Thanks!

in ATP500 & WAC Points Dropping - reason 2 may be the cause? Comment by BSharp January 2020
We also had this issue today, reputation filter blocking pretty much all Google services.. docs, calendar, drive etc... of course all different IP addresses. Any update on when we might get the new signature release?

in Reputation Filter blocks GMail? Comment by BSharp December 2019