Bob_C  Zyxel Employee

Comments

  • Sidetrack of your question, connecting an externa antenna, i.e. open the NR7101's housing, is not recommended because the default water and dust protection will be neutralized.
  • Hi compact, Would you mind sharing the reason why you'd like to downgrade the module firmware? Regards, Bob
  • Hi Mashroom, I've tried V2.00(ABMP.4)C0 and V1.00(ABMP.7)C0, both versions show the received SMS correctly. You may contact Zyxel support team for further troubleshooting. Regards, Bob
  • Hi Coli, There could be a variety of reasons causing disconnection, what you tested was related to hardware, and proved not the case. Usually disconnections are software-related, you have to explain more in order to pinpoint the reason of the issue. You may start by observing the signal value on Cellular WAN Status page,…
  • Hi Stosun, Zyxel does not publish module firmware on website in general. Regards, Bob
  • Hi Selberg, In terms of modem crash, do you mean the NR7101 reboots itself, or do you mean the network connection goes down? If it's the latter, does it recover automatically? Regards, Bob
  • Hi Palcaide, There's no plan to implement scheduled reboot at the moment, and I can't think of any other existing feature that can be the alternative for fulfilling your use case. Regards, Bob
  • Hi Stosun, Not really clear about your question but if you're asking if the firmware will be available publicly, It will not be available on Zyxel website. Regards, Bob
  • Hi, The NR7101's Wi-Fi is for installation and local management, it does not route to the Internet. There should be an indoor router connected to the NR7101; the indoor router is to provide wired and Wi-Fi access. Please have a look if there's an indoor router there; and access the Internet first by connecting to the…
  • Hi, Do you want that the SBG3300 broadcasts its own SSID, or do you want to connect the SBG3300 under another device and the SBG3300 broadcasts another device's SSID? (1) Internet —-SBG3300 )))) WiFi ((((( Mobile Phone (2) Internet —- Device )))((( SBG3300 ))) WiFi ((( Mobile Phone If it's the former (1), the SBG3300 is…
  • Hi Pascal, Please check your message inbox. Regards, Bob
  • Hi, Conceptually, VoIP on the LTE5388-M804 only works under routing mode, it does not work in IP passthrough mode because the LTE5388-M804 already leases the WAN IP address (IP address from the ISP) to the LAN client, in your case it's a firewall. And in fact it seems to only work in routing mode too. Regards, Bob
  • Hi, Can you fix the channel to channel 1, 6 or 11, and see if the end devices can connect to NR7101's Wi-Fi? Regards, Bob
  • Hi, What is the firmware in your NR7103? Regards, Bob
  • Hi lucapagliuca, I don't have a better way to measure how much the NR cell contributes to uplink throughput than your way (compare the speed with and without N78 connection). But as you mentioned, N78's RSRP is -107 dBm, meaning that you're at the edge of the cell. Uplink speed is more vulnerable to signal variation than…
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