Cobra  Freshman Member

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  • @Zyxel_Emily Emily, My Customer has experienced a WiFi connectivity issue on the USG60W again 3 separate times which has necessitated a reboot of the Device before the Wifi Client would connect. I also noticed that the USG60W quit sending the WiFi station logs for which I have it setup to send at the same time. It appeared…
  • Danyedinak, Sorry to see that you are experiencing the same problems. To give you an update, Zyxel sent me an updated firmware which stopped the internal AP from disconnecting, however, a new problem manifested itself. Instead of going off line, the internal AP is now having intermittent issues where it quits routing…
  • Christian, My problem is with the internal AP going down in the USG60W. Zyxel has discovered the root cause (they say) and are preparing a new firmware to hopefully resolve the issue. I do not have signal threshold enabled due to only having one AP, I do use DCS with a value of 720 minutes. What has been happening is that…
  • Emily, The Wifi dropping issue continues to happen. See attached log file and I have also included the diagnostic information again. Additionally, there are logs showing deauth of stations due to "WPA authenticator requests disconnect" (see attached log)?? Is this related to the same issue?? Hopefully, we can get a…
  • Also, LAN 2 is connected to P4 only and the internal Access Point like you have shown above
  • First, your log file is different than mine. When the port went down in my log, the LAN2 interface was also disabled. Your log only shows the port going up and down without LAN2 being affected. There is an hp printer attached to port 4 so that Wifi users can print, but I am not sure why it would be dropping the…
  • I installed the firmware and it worked for 17 days before the same issue began to re-occur. Please see the attached log file. the Lan2 (port 4) that the internal AP is attached to goes down and back up by itself. The Wireless AP disappears from the clients and the system is rendered useless. We have had nothing but…
  • I installed the firmware and it worked for 17 days before the same issue began to re-occur. Please see the attached log file. the Lan2 (port 4) that the internal AP is attached to goes down and back up by itself. The Wireless AP disappears from the clients and the system is rendered useless. We have had nothing but…
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