DavidDeLaet

Hi, We are getting the same reports, devices who get unresponsive and need a reboot. Also after 5.36 p2. Regards,

Hi Stanley, The onsite update does indeed work, I was hoping for a remote fix as we have about 150 zyxel USG devices. We are currently getting an inventory which devices did not update. We've been 2 days busy performing updates. Regards, David

Hi, We have the same issue with a couple of USG-20VPN and Flex-50's, USG-60 when updating the new 5.36 r2. Update will start but keeps counting. Tried reboot; manual update; update via CLI (# cloud-helper clean-download and than #cloud-helper get firmware 1. Same issue, update starts, but never reboots.