Dilvish

I could not have any support from ZYXEL since "I've bought it from an other reseller". So check mate. There's no ZYXEL SUPPORT !

I have exactly the same problem than you, tried what you tried, lost hours of time. And when I try to contact the ZYXEL support, it says (as for you) that the product was buyed through a provider ! It is FALSE as I've bought it through the ZYXEL shop on AMAZON (I have the invoice to proove it !).So what strange game is…