Dovetail_MD  Ally Member

Now sorted out as I found out that the DHCP was enabled further down the page which I could not see on the small screen I was using

Now sorted as I've worked out DHCP was enabled down the page

I've finally got in but now cannot set a Lan port fixed IP address (something about not in a pool which I cannot find searching the .pdf of the manual) and having had a break, cannot get in on 192.168.1.1 Urrrrg - this is such a piece of rubbish

I've found the CLI command set and can log on using Terra Term but cannot connect to Lan port P4 to get the configuration screen - what is going on?

Yes I have changed the baud rate I have replied to your private message. Best Andy

Hi there Thank you for some more detail. I realised I was using the wrong window forTerra Term But with the PC connected to the Zyxel I do not get the response in the command window that you suggest I should - it stays blank - does this mean I need to reboot it before I get that message or that I'm simply not connected?…

Good morning Charlie, Thank you very much for this - I've downloaded teraterm and found a serial cable to connect a PC to the serial port on the USG 60 W. I'm afraid I'm stuck there - I assume the some sort of commandline to connect to the USG 60 W or does this only come alive once I do the reboot you describe? Also the…

Good morning Charlie, Sorry reboot which device? Do you mean the USG 60 W? Or do you mean reboot the USG 60 W with a laptop or something attached to the USG 60 W via the serial port with some type of software open? Reply with some instructions using baby steps please:-) Best Andy

Good morning Thank you Jeremylin Unfortunately the number of times I get near a serial cable is a least once every three years! Thank you for that link and I see........................................Note: You must physically beside at your device, and using serial connection for below SOPYou can follow these steps to…

Okay - so doing as you suggest I find that all the blocking is being done by Security Policy Control - and looking at that does not take me much further really Again is there a fool's guide to what this does?

Good morning, Sorry to take so long in coming back - yes the topology is ISP------Draytek 2925AC ) ) ) ) Amazon Fire. However over the last three or four weeks the Amazon Fire has found its way out to the interweb. There has been an intervening update of the USG 60 W so perhaps something has changed there or perhaps Amazon…

Hmm - popped back for a look - no response?

Hi Emily, Our network setup is very simple. The USG60W and Draytek 2925AC are alternates with the former replacing the latter in order to save some money with our external spam washing service and get an easier machine to operate. Either provides our gateway to the Internet, using NAT with whatever protections run on the…

And I have just done another test - the preceding device to the USG60W was a Draytek 2925AC - so it occurred to me that I should put the Draytek back into the system as the gateway device and see what happened. And lo and behold the Amazon Fire is now connected to the Internet as well as to the network - so something in…

Good afternoon, Thank you for your detailed response but if I'm right you are assuming that we are using DHCP on the Zyxel - and that the Fire device is using DHCP ? So if I'm right about what you are saying above both are wrong; 1) We have a separate DHCP server - we do not use DHCP on the Zyxel as it seems to mess up the…