Ian_ML

All working now. NTP was being blocked on the WAP as the Firewall rule was not setup properly. Thank you for your help.

Thank you for this but I don't see this option at login. We are using the free version if that is relevant.

Well I thought it was working but have come back this morning and it is not showing data again. I have three devices all connected to the ssid configured in nebula, all able to browse the internet but nebula shows 0 connected devices, even after 30mins.

Thank you Freda. I had a call logged with Zyxel support and I think they must have done something remotely as it just started working late yesterday afternoon. I will do some more tests today but hopefully it is now resolved.

Hi Freda. Thank you for replying. Unfortunately, your reply went into my junk mail and I have only just read it. I started over again this morning but it is still not working. The organization name is "Devonport High School for Girls" and the site is called "DHSG". I have now enabled the support option in help. Thank you.