Jörgen

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  • Hello and thanks for your continued support, All the photo I am trying to sync is taken with an iPhone and surprised to hear that the App isn´t supporting all extensions that Apple provides. Is there an error log being saved when the app is crashing or can that be enabled somehow? Think people would appreciate your app…
  • Hello just to update the community I have had some Private messages with Jerry at Zyxel to troubleshoot but with no success. I have also tried the app on my wife's iPhone XR and got the same issues. jörgen
  • Hello, Thanks for looking into this! Iphone data; iOS Version: 16.3.1 Model Name iPhone: 12 Model Number: MGJA3QN/A extension of the photos is the normal Apple extensions ZyXEL Drive: Version:1.2.8 Build:211105 happy to go on a call (teams) to show you the screen recording seems too big to upload thanks jörgen
  • Update2: after about 1,000 photos (only allowing the app 150 at the time) the app is behaving the same as before…. i also deselected the previously selected photos to just allow 150 at the time but still keeps crashing.
  • Update: it seems to be related to the number of photos am trying to sync, I changed the settings to allow just a few photos and then it isn´t crashing anymore. But when I select "All" (ie. 3.600 ish) then it keeps crashing, this shouldn´t be the behavior though right?
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