Jasonc  Freshman Member

Hi, the Xbox shows as Xbox One, but says not connected even though it is. the PS4 does not show at all but is also connected? any showing as ‘*’ I have already blocked to see what they were, so it’s none of those? could the PS4 still be connecting directly to the Virgin Superhub 3 or is that units WiFi no longer…

This is the app and firmware I’m using - 

Hi both, it’s the latest version of the app and firmware, I’ve only just set the Multy X’s up - I have 2, the first connected via Ethernet to my Virgin Superhub 3. All other kit that is connected either wired or wireless is showing, so I’m confused as to why the PS4 doesn’t show up in the list of devices at all?? Thanks,…

Hi, Anyone any ideas why this is happening?? Thanks, Jason.

Hi again, maybe I should have said that the above is when looking at / for devises connected to the home network under the parental control tab?? everything else in the house that is connected or that does is showing correctly?? Any ideas anyone?? thanks again. Jason